I had never heard of SOTS until the angryjoeshow was doing a lot of coverage on SOTS II. It looked pretty cool and was looking into purchasing it. Luckily before I bought it I had read about it being released in a utter broken state. I feel for you guys that did pick it up on day one. I had a similar experience because I picked up Startrek Online on day one and that was unfinished as well.
I have to say the OP by the CEO is one of the most frank and honest I have seen in a long time. Does it make the situation any better? No, but for someone at his level to openly say in a public forum that he screwed up royally is rare.
I wish we had that kind of honesty on the STO forums. Anyway I hope this game gets turned around because it looks like it could be an awesome game.
I agree with you on STO and with the honesty we see from the CEO here.. It is the only reason I didn't request a Refund for the game. His honesty with me made me willing to give them a chance to fix this Problem. That and I felt the first game was awesome and see potential for awesome in what I was able to play of this game. I just hope they fix these immersion packs soon as I would like to see what they actually do.