They can apologize all they want. This was unacceptable.
They used me for my money by misleading me as to the condition of the game's launch.
I really want to post a response on his forums but they won't approve me an account. I don't want to shout, I don't want to swear and cuss him out. I don't want to vent on him.
But, just like he says he can't magically wave a magic wand and put in the features the game is missing, he can't just wave a magic wand and make it ok they he abused my trust to get my money to help him finish development. He asked for me to just shut my eyes and act like I had preordered the game and it was delayed, but that is not the case at all: I preordered only the night before and expressly so I could preload (Although, I learned no preload was available, no big deal).
If I had known this was the state it was launching in, I would not have bought it yet. I don't have the money to be buying games left and right. I certainly don't have the money to invest in a flailing dev studio. And it is compounded by the fact that in his "state of the union" post he strongly implied that the launch, although not exactly "complete", would still be a "huge, fun game" and fully playable.
And moreover, trying to guilt us, actually trying to guilt us into not pursuing refunds!? The sheer hubris!
Monday I'll decide weather to ask for a refund or not, although, I sincerely doubt paradox's honesty in that regard, so its a moot point. I know Kerberos is going to fix it. I know it'll be a good game some day. But taking advantage of his fans loyalty is unacceptable. Totally, utterly, completely unacceptable no matter how many times he apologizes for it.
^ that was my response to this on the steam forums. I want to post on the kerberos forums but as I said, I don't have my account info and there is no "lost password" form.
What's done is done. I don't want to burn anyone at the stake. I don't want anyone groveling before me or kissing my boots. I'm not even sure if I want my money back. But this was totally unacceptable. Its a complete breach of trust and I can safely say I am no longer a "Kerberos fan". I'm sure SotS2 will be good some day but they cashed in on my trust to get there.