I open the launcher and press play. Then it disappears and a blank white icon appears on my task bar. Then my laptop freezes and the only way to get it unfrozen is my shutting it down or restarting. I have an Alienware M15 R4 and I believe it should be able to run the game. Any idea what is going on?
EU4 not launching
- Thread starter Twiggy Boy
- Start date
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If you have had EU4 installed awhile, you may want to Uninstall it and delete leftover files in the documents folder as well. Reinstall and it should work. I had to do this before. Verifying integrity through steam may work also.
In the game launcher please set Display mode to Borderless. THEN go here:
And run the x86 and x64 installers there.
IF that doesn't help, Has the game ever run OK on this computer? Or never?
IF NEVER:
Install ALL these Microsoft modules:
(run dxsetup.exe after extracting this download to its own folder anywhere on your computer)
Add EU4.exe to the exceptions list of your antivirus app; ESPECIALLY if you have Windows Defender, add it to the Ransomware "Apps Allowed Through" list.
Also if you have installed RivaTuner, RadeonPro, or a gaming VPN app called Evolve, or the MSI Gaming App, or Duet, disable it as it clashes with this game.
IF IT USED TO WORK:
Please do a full **clean** re-install:
- move any valued save games elsewhere
- "uninstall" in Steam-EU4
- manually delete both the Steam/SteamApps/common/EU4 AND Documents/Paradox Interactive/EU4 folders
- re-install game in Steam, run a Steam Verify when done.
- add EU4.exe to the exceptions list of your antivirus app; ESPECIALLY if you have Windows Defender, add it to the Ransomware "Apps Allowed Through" list.
- start the game with no mods active and test
In particular make sure there are no files or folders left under either the Steam EU4 or Documents EU4 locations, before installing again.
Also if you have installed RivaTuner, RadeonPro, or a gaming VPN app called Evolve, or the MSI Gaming App, or Duet, disable it as it clashes with this game.
IF that doesn't help:
DXDIAG is a program you run from the Windows search box on the task bar. After running it will open a window and start collecting info with a progress bar in the lower-left corner. When it completes click the 'save all information' button and save it to a file then attach that file here.
Please attach here your Documents/Paradox Interactive/EU4/settings.txt and pdx_settings.txt .
From your Documents/Paradox Interactive/EU4/logs/ folder, attach here system.log , error.log .
Latest supported Visual C++ Redistributable downloads
This article lists the download links for the latest versions of Visual C++ Redistributable packages.
support.microsoft.com
IF that doesn't help, Has the game ever run OK on this computer? Or never?
IF NEVER:
Install ALL these Microsoft modules:
Download Microsoft Visual C++ 2010 Service Pack 1 Redistributable Package MFC Security Update from Official Microsoft Download Center
A security issue has been identified leading to a vulnerability in MFC applications that are built with Visual Studio 2010 and ship the Microsoft Visual C++ 2010 Service Pack 1 Redistributable Package.
www.microsoft.com
Download Microsoft Visual C++ 2015 Redistributable Update 3 RC from Official Microsoft Download Center
This update is the latest in a cumulative series of feature additions and bug fixes for Microsoft Visual C++ 2015 Redistributable.
www.microsoft.com
Add EU4.exe to the exceptions list of your antivirus app; ESPECIALLY if you have Windows Defender, add it to the Ransomware "Apps Allowed Through" list.
Also if you have installed RivaTuner, RadeonPro, or a gaming VPN app called Evolve, or the MSI Gaming App, or Duet, disable it as it clashes with this game.
IF IT USED TO WORK:
Please do a full **clean** re-install:
- move any valued save games elsewhere
- "uninstall" in Steam-EU4
- manually delete both the Steam/SteamApps/common/EU4 AND Documents/Paradox Interactive/EU4 folders
- re-install game in Steam, run a Steam Verify when done.
- add EU4.exe to the exceptions list of your antivirus app; ESPECIALLY if you have Windows Defender, add it to the Ransomware "Apps Allowed Through" list.
- start the game with no mods active and test
In particular make sure there are no files or folders left under either the Steam EU4 or Documents EU4 locations, before installing again.
Also if you have installed RivaTuner, RadeonPro, or a gaming VPN app called Evolve, or the MSI Gaming App, or Duet, disable it as it clashes with this game.
IF that doesn't help:
DXDIAG is a program you run from the Windows search box on the task bar. After running it will open a window and start collecting info with a progress bar in the lower-left corner. When it completes click the 'save all information' button and save it to a file then attach that file here.
Please attach here your Documents/Paradox Interactive/EU4/settings.txt and pdx_settings.txt .
From your Documents/Paradox Interactive/EU4/logs/ folder, attach here system.log , error.log .