BATTLETECH - No audio in post tutorial cutscene.

[Jetheren]

One line summary of your issue
No audio in post tutorial cutscene.

What platform are you running the game on?
GoG

What operating system do you use?
Windows 10 Home

Which version of the game are you running?
1.9.1-686R

What DLC do you have installed?
Flashpoint, Urban Warfare, Heavy Metal

Please explain your issue is in as much detail as possible.
The audio in the cutscene directly following the tutorial mission (the one where Espinosa is rallying his troops for the coup) does not have any audio. The cutscene at game launch, the one at the beginning of the campaign and the cutscene following the second mission where Raju is killed all have audio.

Things I've tried so far. Clean reinstall of game. Verifying game files. Reinstalling Realtek audio drivers. Update graphics driver. All volume settings are set to full in game (no slider is turned down). Toggled on "play audio when alt tabbed" setting. Changed audio from stereo to surround and vice versa. Changed audio bit rate to 16 bit 96000 Hz studio quality and 16 bit 48000 Hz dvd quality. Disabled all audio outputs besides my speakers.

Have you tried verifying your files?
Yes

Steps to reproduce the issue
Finish tutorial mission.

Attach DxDiag (PC), System Info log (Mac), or run sudo lshw -html > specs.html and uploaded specs.html (Linux)
File(s) attached

Attach Output Log
Windows: \Users\YourUserName\AppData\LocalLow\Harebrained Schemes\BATTLETECH\output_log.txt
Mac OS: Users >{name} > Library > Logs > Unity > Player.log
Linux: ~/.config/unity3d/Harebrained Schemes/BATTLETECH/Player.log
File(s) attached

If the game crashed, please attach the crash file with the time stamp closest to the crash.
Windows: [Steam library folder]\steamapps\common\BATTLETECH\DumpBox
For v.17 and beyond try here: C:\Users\[YourUserName]\AppData\LocalLow\Harebrained Schemes\BATTLETECH
OSX: Macintosh HD > Users > [username] > Library > Application Support > Steam > steamapps > common > BattleTech > DumpBox
Linux: [Steam library folder]/steamapps/common/BATTLETECH/DumpBox
File(s) attached

If a save game was loaded at the start of the game session, upload it. Please make sure to upload the save game with the timestamp closest to when you loaded it.
Windows:
Steam: [Steam installation folder]\userdata[SteamID]\637090\remote\C0\SGS1
GOG: 'C:\Users\USER_ID\AppData\Local\GOG.com\Galaxy\Applications\50593543263669699\Storage\Shared\Files\C#\SGS#'
Vanilla:'C:\Users\USER_ID\AppData\LocalLow\Harebrained Schemes\BattleTech\C#\SGS#'
OSX:
Steam: Macintosh HD > Users > [username] > Library > Application Support > Steam > userdata > [SteamID] > 637090 > remote > C#> SGS#
GOG: Macintosh HD > Users > [username] > Library > Application Support > GOG.com > Galaxy > Applications > 50593543263669699 > Storage > Shared > Files > C# > SGS#
Vanilla: Macintosh HD > Users > [username]> Library > Application Support > unity.Harebrained Schemes.BattleTech > C# > SGG#
Linux:
Steam: /home/.steam/steam/userdata/[steamID]/637090/remote/C#/SGS#
GOG: /home/[username]/.config/unity3d/Harebrained Schemes/BATTLETECH/remote/C#/SGS#/
Vanilla: /home/[username]/.config/unity3d/Harebrained Schemes/BATTLETECH/remote/C#/SGS#/
File(s) attached

Attach screenshot / video
File(s) attached

 

[Jetheren]

OS correction: running Windows 10 Home 64 bit.

 

[AndrewT]

You seem to have tried most things I'd normally suggest.

Can you redirect Windows sound to go through the nVidia interface instead of RealTek?

 

[Jetheren]

I disabled the realtek driver and went through the nvidia high def audio through my monitor speakers, that unfortunately did not fix the issue. Not quite sure if that is what you meant though. I've also tried uninstalling the realtek driver and using the driver that windows automatically installs. It is so odd that so far, that cutscene is the only one affected. Though from what I've read, this seems like a legacy bug.

 

[AndrewT]

Certainly there have been previous reported cases, but IIRC they always found a way around it

BATTLETECH - Cutscene audio doesn't play Realtek audio driver

One line summary of your issue Cutscene audio doesn't play Realtek audio driver What platform are you running the game on? Steam What operating system do you use? Windows 10 64bit Which version of the game are you running...

forum.paradoxplaza.com

BATTLETECH - No sound in some cutscenes

One line summary of your issue No sound in some cutscenes What platform are you running the game on? Steam What operating system do you use? Windows 11 64bit Which version of the game are you running? 1.9.1-686R What DLC do you...

forum.paradoxplaza.com

 

[Jetheren]

Do you know if the Realtek audio driver listed in those linked threads can be used by either Intel or AMD motherboards? The one thing I haven't tried from all the fixes I've read about is using an older realtek driver.

 

[AndrewT]

Not offhand, no, sorry. I'd assume if you googled the exact motherboard, you'd see what sound hardware it used.