The game crashes when entering the strategic map. The problem appeared only in patch version 1.7.

[PAXICA]

What to do? Switched to version 1.6. Paradox Interactive, you are the best, but not for me!

 

[prismaticmarcus]

what do you mean, 'entering the strategic map?' do you mean starting the game at the beginning?

 

[PAXICA]

what do you mean, 'entering the strategic map?' do you mean starting the game at the beginning?

Ave! Starting the game from Steam and exiting to the map to select a ruler/country.

 

[prismaticmarcus]

Ave! Starting the game from Steam and exiting to the map to select a ruler/country.

do you have any mods? if so, does it happen without mods?

 

[PAXICA]

do you have any mods? if so, does it happen without mods?

Ave! No, I do not use mods in this developer's games.

 

[Torredebelem]

I would reinstall the game. Sounds like you have a corrupted installation.

Otherwise, head over to the tech support forum, complain there and post your error log contents.

 

[prismaticmarcus]

hang loose. i've already referred it to tech support

 

[PAXICA]

висеть свободно. я уже обратился в техподдержку

Thx!

 

[AndrewT]

Please go here:

Latest supported Visual C++ Redistributable downloads

This article lists the download links for the latest versions of Visual C++ Redistributable packages.

support.microsoft.com

And run the x86 and x64 installers there.

IF that doesn't help, Please do a full **clean** re-install:

- move any valued save games elsewhere
- "uninstall" in Steam-CK3
- manually delete both the Steam/SteamApps/common/CK3 AND Documents/Paradox Interactive/CK3 folders
- re-install game in Steam, run a Steam Verify when done.
- add CK3.exe to the exceptions list of your antivirus app; ESPECIALLY if you have Windows Defender, add it to the Ransomware "Apps Allowed Through" list.
- start the game with no mods active and test

In particular make sure there are no files or folders left under either the Steam CK3 or Documents CK3 locations, before installing again.


If those don't help:
DXDIAG is a program you run from the Windows search box on the task bar. After running it will open a window and start collecting info with a progress bar in the lower-left corner. When it completes click the 'save all information' button and save it to a file then attach that file here.

Please attach here your Documents/Paradox Interactive/CK3/pdx_settings.txt .
From your Documents/Paradox Interactive/CK3/logs/ folder, attach here system.log , error.log

 

[PAXICA]

Please go here:

Latest supported Visual C++ Redistributable downloads

This article lists the download links for the latest versions of Visual C++ Redistributable packages.

support.microsoft.com

And run the x86 and x64 installers there.

IF that doesn't help, Please do a full **clean** re-install:

- move any valued save games elsewhere
- "uninstall" in Steam-CK3
- manually delete both the Steam/SteamApps/common/CK3 AND Documents/Paradox Interactive/CK3 folders
- re-install game in Steam, run a Steam Verify when done.
- add CK3.exe to the exceptions list of your antivirus app; ESPECIALLY if you have Windows Defender, add it to the Ransomware "Apps Allowed Through" list.
- start the game with no mods active and test

In particular make sure there are no files or folders left under either the Steam CK3 or Documents CK3 locations, before installing again.


If those don't help:
DXDIAG is a program you run from the Windows search box on the task bar. After running it will open a window and start collecting info with a progress bar in the lower-left corner. When it completes click the 'save all information' button and save it to a file then attach that file here.

Please attach here your Documents/Paradox Interactive/CK3/pdx_settings.txt .
From your Documents/Paradox Interactive/CK3/logs/ folder, attach here system.log , error.log

Emperor,

AndrewT! Uninstalled, reinstalled, verified cache. The game is working. Mercy!​