Textures not loading

[PhaSeSC2]

Hi All, I've just installed stellaris again on a new computer and haven't been able to get it to run. I've been having severe texture issues (main screen turning largely grey, no portraits or ships loading) - setting stellaris to launch with -dx11 fixed most of these, however if I do that then planets, stars and several ship sets still do not load/stretch. I've tried reinstalling stellaris (clean install), verifying the game files, checked the resolution in the settings document, tried windowed/borderless/fullscreen, created AV/firewall exceptions and updated my gfx drivers and can't seem to get it to work. Does anyone have any ideas on how to fix this? Thanks

The game is unmodded and I have all the DLCs barring plantoids if that changes anything.

 

[AndrewT]

DXDIAG is a program you run from the Windows search box on the task bar. After running it will open a window and start collecting info with a progress bar in the lower-left corner. When it completes click the 'save all information' button and save it to a file then attach that file here.

Please attach your Documents/Paradox Interactive/Stellaris/settings.txt and pdx_settings.txt .
From your Documents/Paradox Interactive/Stellaris/logs/ folder, attach system.log , error.log .

 

[PhaSeSC2]

Thanks, hopefully everything needed is attached

 

[AndrewT]

Lots of errors in that log which I'm sure are not normal. you are 100% sure no mods are in use here?

Please do a full **clean** re-install:

- move any valued save games elsewhere, and user_empire_designs.txt from /Documents/Paradox Interactive/Stellaris/ if you have made any custom empires or races.
- "uninstall" in Steam-Stellaris
- manually delete both the Steam/SteamApps/common/Stellaris AND Documents/Paradox Interactive/Stellaris folders
- re-install game in Steam, run a Steam Verify when done.
- add stellaris.exe to the exceptions list of your antivirus app; ESPECIALLY if you have Windows Defender, add it to the Ransomware "Apps Allowed Through" list.
- start the game with no mods active and test

In particular you need to make sure there are no files or folders left under either the Steam Stellaris or Documents Stellaris locations, before installing again.

 

[PhaSeSC2]

Thank you for having a look... it turns out since it was a completely fresh install on a new computer, it dredged up an old list of mods I'd used years ago, turned off and then prompted forgotten about and tried to reapply them without me realising, hence everything coming up as errors. Doh!