My launcher fails to update every time. I also can't stay logged into my account in game for more then five minutes.

  • We have updated our Community Code of Conduct. Please read through the new rules for the forum that are an integral part of Paradox Interactive’s User Agreement.

MurticusYurticus

Recruit
38 Badges
Dec 29, 2015
9
14
  • Europa Universalis IV: Art of War
  • Cities: Skylines - Green Cities
  • Hearts of Iron IV: Cadet
  • Crusader Kings II: Reapers Due
  • Cities: Skylines - Natural Disasters
  • Crusader Kings II: Monks and Mystics
  • Cities: Skylines - Mass Transit
  • BATTLETECH
  • Surviving Mars
  • Age of Wonders III
  • Stellaris
  • Crusader Kings II: Jade Dragon
  • Cities: Skylines - Parklife Pre-Order
  • Cities: Skylines - Parklife
  • Cities: Skylines Industries
  • Crusader Kings II: Holy Fury
  • Imperator: Rome
  • Cities: Skylines - Campus
  • Imperator: Rome - Magna Graecia
  • Cities: Skylines - Snowfall
  • Europa Universalis IV
  • Cities: Skylines
  • Mount & Blade: With Fire and Sword
  • Crusader Kings II: Way of Life
  • Europa Universalis IV: Common Sense
  • Crusader Kings II: Horse Lords
  • Cities: Skylines - After Dark
  • Crusader Kings II: Conclave
  • Crusader Kings II
  • Crusader Kings II: Sword of Islam
  • Crusader Kings II: Sunset Invasion
  • Crusader Kings II: Sons of Abraham
  • Crusader Kings II: The Republic
  • BATTLETECH: Flashpoint
  • Crusader Kings II: Rajas of India
  • Crusader Kings II: The Old Gods
  • Crusader Kings II: Legacy of Rome
  • Crusader Kings II: Charlemagne
I've tried everything I can find online to try and fix it but nothing has worked. I've tried uninstalling not only the launcher itself but Imperator whilst clearing the registry but also deleting the docs and appdata folders too.

It only started happening to me yesterday and doesn't seem to happen in CK3 as far as I can see. CK3 is with Games Pass however.

1603877049815.png
 
Our Gamepass games use their own canned launcher installation, not the general one you see above.

Please try this:

- exit the Steam app entirely
- uninstall Paradox Launcher v2 from the Windows "Apps and features" utility, if still present.

Delete the following folders if still present:

- C:/users/<UserName>/AppData/Local/Programs/Paradox Interactive/
- C:/users/<UserName>/AppData/Local/Paradox Interactive/
- C:/users/<UserName>/AppData/Roaming/Paradox Interactive/launcher-v2/
To see the AppData folder you'll need to enable View Hidden Items in File Explorer.

- run steam.exe as the Windows Admin user

- run the game from the PLAY button in Steam

IF that doesn't help, in this folder are some .log files:
C:/users/<UserName>/AppData/Local/Paradox Interactive/launcher-v2/
Please attach them here.