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What we've found to work for most is the following:



Clearing the Epic Games launcher cache

Press Windows Key + R and type in "%localappdata%" to open a File Explorer Window

Look for the Epic Games Launcher folder and delete it

Restart your computer, start the Epic Games launcher and try the game again



Reinstalling the launcher

1. Uninstall the paradox launcher via Add/Remove programs (not EPIC)

2. Restarting your computer

3. Reopen the game so that is forces the latest version of the launcher to install

4. Scroll down the dlc list to the left you should see your installed dlc at the bottom with checkmarks next to them


If those don't help you should probably contact Epic support - it's their job to get items you bought from their store into your Epic account, and then into the Epic client.