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CHECK THE KNOWN ISSUES SECTION OF THE DOWNLOAD THREAD BEFORE POSTING HERE
IS YOUR BUG A HISTORY PROBLEM? PLEASE REPORT IT TO THE HISTORY THREAD INSTEAD
IS YOUR BUG A HISTORY PROBLEM? PLEASE REPORT IT TO THE HISTORY THREAD INSTEAD
If we ask you for a save, please upload it in this thread.
We welcome reports of any issues you encounter in the mod—in fact, it’s absolutely essential that we get feedback from multiple sources. In order for that feedback to be useful, however, please consider the following before reporting:
Do you have the correct checksum?
The checksum is a four-letter code which is procedurally generated by the game, representing the exact size of all your game files. If your checksum and my checksum are the same, then we have exactly the same files. Where this becomes useful is as a shorthand to determine whether there are any differences...if we say "the checksum with the mod is ABCD" and your checksum happens to be ABTY, then you know there's something wrong: you have extra files somewhere, made some changes, or didn't download/install correctly.
To find the current checksum for the mod, check the download thread -- it will be listed by "Current Checksum" at the bottom of the first post.
To find out what your checksum is:
The vanilla checksum is located in the launcher:
So the vanilla checksum with the 2.4.3 patch should be WIUP.
Then, after starting the game with the mod installed, you'll see a mod checksum in the lower left of the title page:
Thus the mod checksum is CQCJ.
When reporting issues, it's always best to say "I have checksum CQCJ" or just "CQCJ", as a way of letting us know you have the exact files we'd expect for the mod. If you don't and know why (let's say you made some changes of your own, or mixed in another mod), you absolutely need to say so.
To find the current checksum for the mod, check the download thread -- it will be listed by "Current Checksum" at the bottom of the first post.
To find out what your checksum is:
The vanilla checksum is located in the launcher:
So the vanilla checksum with the 2.4.3 patch should be WIUP.
Then, after starting the game with the mod installed, you'll see a mod checksum in the lower left of the title page:
Thus the mod checksum is CQCJ.
When reporting issues, it's always best to say "I have checksum CQCJ" or just "CQCJ", as a way of letting us know you have the exact files we'd expect for the mod. If you don't and know why (let's say you made some changes of your own, or mixed in another mod), you absolutely need to say so.
Have you altered anything?
If you’ve altered your files in any way, let us know. It will give you a different checksum (as above), and we’ll need to know that. Too often someone will report a problem, and only after lengthy discussion do they mention “oh, and I also changed X and Y, does that matter?” It matters, even if you think it doesn’t. Note that this includes the use of any sub-mods, even ones which claim to be compatible with the main CK2+ mod.
Are you updated to the current patch?
CK2Plus will always need the patch listed under the download link. If there is a Beta patch, we may require you update to it. As new patches come out, however, they require time before CK2Plus is compatible—make sure to check first!
Are you using an older version of the mod?
Please mention this. Also mention if you started your current game on an older version of the mod -- that can be important, as newer mod versions are not always save compatible.
Note that there’s no need to put up a link to a save unless we ask for it, but it’s useful to have one available (if you can). This is especially true if it’s a repeatable bug (ie. a bug that occurs after every reload, either on the same date or in the same time period, and cannot be bypassed), as that means it’s something we can replicate and thus investigate.
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