Cities: Skylines (Steam) - Game crashing

[Willrigby9]

Describe your issue
Game crashing

What is your game version?
1.13.1-f1

What expansions do you have installed?
(DID NOT ANSWER QUESTION)

What mods are you using?
N/A

Please explain your issue is in as much detail as possible.
Start game from steam. click play and error comes up stating the following
The game crashed.
The crash report folder named '2021-01-10_215836' Next to the game executable.
It would be great if you'd send it to the developer of the game!

Can you replicate the issue? If yes, please explain how you did it.
Start game from steam. click play and error comes up stating the following
The game crashed.
The crash report folder named '2021-01-10_215836' Next to the game executable.
It would be great if you'd send it to the developer of the game!

Attachments (DID NOT ANSWER QUESTION)

 

[AndrewT]

Please gather both these two informational files, and attach them here:

...\Steam\steamapps\common\Cities_Skylines\Cities_Data\output_log.txt

DXDIAG is a program you run from a command prompt or the Windows start menu 'run' dialog box (or 'search programs' in Windows 7 or later). After running it will open a window and start collecting info with a progress bar in the lower-left corner. When it completes click the 'save all information' button and save it to a file then attach that file here.

 

[Willrigby9]

please see attached

 

[Willrigby9]

Sorry forgot this part

 

[AndrewT]

You have the Citrix Workspace problem.

Please see this thread on that, there's a link to a workaround too:

https://forum.paradoxplaza.com/foru...x-workspace-crashing-cities-skylines.1158220/

All the best!