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Nuttywalnut

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Dec 15, 2021
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  • Crusader Kings II: Way of Life
  • BATTLETECH: Heavy Metal
  • BATTLETECH: Season pass
  • Prison Architect
  • BATTLETECH: Flashpoint
  • Shadowrun: Hong Kong
  • Shadowrun: Dragonfall
  • Shadowrun Returns
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  • Surviving Mars
  • BATTLETECH
  • Stellaris
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  • Magicka 2
  • Pillars of Eternity
  • Cities in Motion 2
  • Europa Universalis III: Collection
  • Semper Fi
  • Majesty 2 Collection
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One line summary of your issue
Unable to establish ComStar connection

What platform are you running the game on?
Steam

What operating system do you use?
Windows 10 Pro - 21h1 - 19043.1415

Which version of the game are you running?
1.9.1-686R

What DLC do you have installed?
Flashpoint, Urban Warfare, Heavy Metal

Please explain your issue is in as much detail as possible.
Unable to establish ComStar connection

Have you tried verifying your files?
Yes

Steps to reproduce the issue
Launch game, try to log in to paradox

Attach DxDiag (PC), System Info log (Mac), or run sudo lshw -html > specs.html and uploaded specs.html (Linux)
File(s) attached

Attach Output Log
Windows: \Users\YourUserName\AppData\LocalLow\Harebrained Schemes\BATTLETECH\output_log.txt
Mac OS: Users >{name} > Library > Logs > Unity > Player.log
Linux: ~/.config/unity3d/Harebrained Schemes/BATTLETECH/Player.log

File(s) attached

If the game crashed, please attach the crash file with the time stamp closest to the crash.
Windows: [Steam library folder]\steamapps\common\BATTLETECH\DumpBox
For v.17 and beyond try here: C:\Users\[YourUserName]\AppData\LocalLow\Harebrained Schemes\BATTLETECH
OSX: Macintosh HD > Users > [username] > Library > Application Support > Steam > steamapps > common > BattleTech > DumpBox
Linux: [Steam library folder]/steamapps/common/BATTLETECH/DumpBox

File(s) attached

If a save game was loaded at the start of the game session, upload it. Please make sure to upload the save game with the timestamp closest to when you loaded it.
Windows:
Steam: [Steam installation folder]\userdata[SteamID]\637090\remote\C0\SGS1
GOG: 'C:\Users\USER_ID\AppData\Local\GOG.com\Galaxy\Applications\50593543263669699\Storage\Shared\Files\C#\SGS#'
Vanilla:'C:\Users\USER_ID\AppData\LocalLow\Harebrained Schemes\BattleTech\C#\SGS#'
OSX:
Steam: Macintosh HD > Users > [username] > Library > Application Support > Steam > userdata > [SteamID] > 637090 > remote > C#> SGS#
GOG: Macintosh HD > Users > [username] > Library > Application Support > GOG.com > Galaxy > Applications > 50593543263669699 > Storage > Shared > Files > C# > SGS#
Vanilla: Macintosh HD > Users > [username]> Library > Application Support > unity.Harebrained Schemes.BattleTech > C# > SGG#
Linux:
Steam: /home/.steam/steam/userdata/[steamID]/637090/remote/C#/SGS#
GOG: /home/[username]/.config/unity3d/Harebrained Schemes/BATTLETECH/remote/C#/SGS#/
Vanilla: /home/[username]/.config/unity3d/Harebrained Schemes/BATTLETECH/remote/C#/SGS#/

File(s) attached

Attach screenshot / video
File(s) attached
 

Attachments

  • DxDiag15122021.txt
    107 KB · Views: 0
  • output_log.txt
    25,6 KB · Views: 0
Can you give it a try now? We just fed the master powering the server and they've started running again :D!
 
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Hello, I am unable to establish comstar connection as of today 2/17/2022. Do I need to create a new thread with all my specs? Is the server down for others?

I have the same problem, started this morning . I suspect it is a server problem with Paradox. I thought it might be wrong password but when I asked for a password reminder, was told unable to connect.

I am using the PDX version and because I can't login, I have no access DLC, so no games will load.
 
All Paradox sites are having login issues right now. I thought BT was run by unrelated servers but perhaps not ... anyway I've reported this to Paradox now.

Sorry about this!
 
I'm able to log into Paradox sites now that I was not 30 minutes ago.

Are you all still seeing this issue with BT?
 
I'm able to log into Paradox sites now that I was not 30 minutes ago.

Are you all still seeing this issue with BT?

I can log in to Paradox Launcher but when BT is loaded, I still can't log in to BT itself. Stille unable to connect to Commstar and when I now try to re-set my password, I get a 404 error - page cannot be found.
 
+1 Confirmed Friday morning 18th - IT'S BAAACK !
Edit: Just realized this may not be clear - I meant the Problem is back - Has been recurring off and on for some months now.
 
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