BATTLETECH - Game crashes randomly, mostly during missions but on one occasion crashed while modifying mech in mechbay

[carl.habeck@gmail]

One line summary of your issue
Game crashes randomly, mostly during missions but on one occasion crashed while modifying mech in mechbay

What platform are you running the game on?
Steam

What operating system do you use?
Windows 10 Home 64-bit

Which version of the game are you running?
1.9.1-686R

What DLC do you have installed?
Flashpoint, Urban Warfare, Heavy Metal

Please explain your issue is in as much detail as possible.
Game crashes randomly, mostly during missions. Sometimes I get a battletech.exe popup error and quits to Window, sometimes it's a hard lockup, bluescreen

Have you tried verifying your files?
No

Steps to reproduce the issue
Can't reproduce, happens seemingly randomly

Attach DxDiag (PC), System Info log (Mac), or run sudo lshw -html > specs.html and uploaded specs.html (Linux)
File(s) attached

Attach Output Log
Windows: \Users\YourUserName\AppData\LocalLow\Harebrained Schemes\BATTLETECH\output_log.txt
Mac OS: Users >{name} > Library > Logs > Unity > Player.log
Linux: ~/.config/unity3d/Harebrained Schemes/BATTLETECH/Player.log
File(s) attached

If the game crashed, please attach the crash file with the time stamp closest to the crash.
Windows: [Steam library folder]\steamapps\common\BATTLETECH\DumpBox
For v.17 and beyond try here: C:\Users\[YourUserName]\AppData\LocalLow\Harebrained Schemes\BATTLETECH
OSX: Macintosh HD > Users > [username] > Library > Application Support > Steam > steamapps > common > BattleTech > DumpBox
Linux: [Steam library folder]/steamapps/common/BATTLETECH/DumpBox
File(s) attached

If a save game was loaded at the start of the game session, upload it. Please make sure to upload the save game with the timestamp closest to when you loaded it.
Windows:
Steam: [Steam installation folder]\userdata[SteamID]\637090\remote\C0\SGS1
GOG: 'C:\Users\USER_ID\AppData\Local\GOG.com\Galaxy\Applications\50593543263669699\Storage\Shared\Files\C#\SGS#'
Vanilla:'C:\Users\USER_ID\AppData\LocalLow\Harebrained Schemes\BattleTech\C#\SGS#'
OSX:
Steam: Macintosh HD > Users > [username] > Library > Application Support > Steam > userdata > [SteamID] > 637090 > remote > C#> SGS#
GOG: Macintosh HD > Users > [username] > Library > Application Support > GOG.com > Galaxy > Applications > 50593543263669699 > Storage > Shared > Files > C# > SGS#
Vanilla: Macintosh HD > Users > [username]> Library > Application Support > unity.Harebrained Schemes.BattleTech > C# > SGG#
Linux:
Steam: /home/.steam/steam/userdata/[steamID]/637090/remote/C#/SGS#
GOG: /home/[username]/.config/unity3d/Harebrained Schemes/BATTLETECH/remote/C#/SGS#/
Vanilla: /home/[username]/.config/unity3d/Harebrained Schemes/BATTLETECH/remote/C#/SGS#/
File(s) attached

Attach screenshot / video
File(s) attached

 

[carl.habeck@gmail]

Latest incident, just happened. Bluescreen lockup, picture attached. This time the % hung up at 60, had to hard shut down and reboot.

 

[AndrewT]

Bluescreens are virtually always driver or hardware problems. That particular one CLOCK WATCHDOG TIMEOUT seems to be most commonly due to memory or CPU hardware faults, but if you have any overclocking active try undoing that.

[SOLVED] - Clock watchdog timeout

hello I would like to ask what could be caused by a PC with a new new motherboard with a new processor, RAM and GPU ran all well till yesterday and today when I played it fell twice and I threw it ==> Clock watchdog timeout New OS: since September 13, 2019 the problem occurred only today around...

forums.tomshardware.com

There are newer AMD video drivers available so you could try those too:

http://support.amd.com/en-us/download

Probably the May 2020 one is the most stable IME.

 

[carl.habeck@gmail]

Thanks Andrew, I'll try installing that new driver. No overclocking on my PC. I'm not super tech savvy, I saw some other threads in other forums with similar symptoms, one of them mentioned a Gigabyte 360BH motherboard which I currently have. Hopefully I don't need to replace my motherboard to keep enjoying Battletech.

Is there a difference between the bluescreen crashes and the boot to windows crashes?

 

[AndrewT]

Is there a difference between the bluescreen crashes and the boot to windows crashes?

Ummm ... pass?

Looks, if it turns out to be a motherboard, CPU or memory hardware fault almost anything can happen in terms of symptoms.