BATTLETECH - Battletech Campaign German Bug

[THiGER]

One line summary of your issue
Battletech Campaign German Bug

What platform are you running the game on?
Steam

What operating system do you use?
Win10

Which version of the game are you running?
1.9.1

What DLC do you have installed?
Flashpoint, Urban Warfare, Heavy Metal

Please explain your issue is in as much detail as possible.
Game hangs very long after intro of campaign start just before tutorial. it only happens when game is set to german language.

Have you tried verifying your files?
Yes

Steps to reproduce the issue
set game to german, start new campaign

Attach DxDiag (PC), System Info log (Mac), or run sudo lshw -html > specs.html and uploaded specs.html (Linux)
File(s) attached

Attach Output Log
Windows: \Users\YourUserName\AppData\LocalLow\Harebrained Schemes\BATTLETECH\output_log.txt
Mac OS: Users >{name} > Library > Logs > Unity > Player.log
Linux: ~/.config/unity3d/Harebrained Schemes/BATTLETECH/Player.log
File(s) attached

If the game crashed, please attach the crash file with the time stamp closest to the crash.
Windows: [Steam library folder]\steamapps\common\BATTLETECH\DumpBox
For v.17 and beyond try here: C:\Users\[YourUserName]\AppData\LocalLow\Harebrained Schemes\BATTLETECH
OSX: Macintosh HD > Users > [username] > Library > Application Support > Steam > steamapps > common > BattleTech > DumpBox
Linux: [Steam library folder]/steamapps/common/BATTLETECH/DumpBox
File(s) attached

If a save game was loaded at the start of the game session, upload it. Please make sure to upload the save game with the timestamp closest to when you loaded it.
Windows:
Steam: [Steam installation folder]\userdata[SteamID]\637090\remote\C0\SGS1
GOG: 'C:\Users\USER_ID\AppData\Local\GOG.com\Galaxy\Applications\50593543263669699\Storage\Shared\Files\C#\SGS#'
Vanilla:'C:\Users\USER_ID\AppData\LocalLow\Harebrained Schemes\BattleTech\C#\SGS#'
OSX:
Steam: Macintosh HD > Users > [username] > Library > Application Support > Steam > userdata > [SteamID] > 637090 > remote > C#> SGS#
GOG: Macintosh HD > Users > [username] > Library > Application Support > GOG.com > Galaxy > Applications > 50593543263669699 > Storage > Shared > Files > C# > SGS#
Vanilla: Macintosh HD > Users > [username]> Library > Application Support > unity.Harebrained Schemes.BattleTech > C# > SGG#
Linux:
Steam: /home/.steam/steam/userdata/[steamID]/637090/remote/C#/SGS#
GOG: /home/[username]/.config/unity3d/Harebrained Schemes/BATTLETECH/remote/C#/SGS#/
Vanilla: /home/[username]/.config/unity3d/Harebrained Schemes/BATTLETECH/remote/C#/SGS#/
File(s) attached

Attach screenshot / video
File(s) attached

 

[AndrewT]

How strange, you'd think we'd have seen other reports like this before now if this was a general issue!


Please try a **clean** reinstall:

- Remove the game from Steam (uninstall)
- Manually delete all these files and folders, if still there:

C:\Program Files (x86)\Steam\steamapps\common\BattleTech\
C:\Users\USERNAME\AppData\LocalLow\Harebrained Schemes\
C:\Program Files (x86)\Steam\userdata\USER_ID\637090\
(first move the \remote\C#\SGS#\ folder elsewhere to keep your save games)

- Install the game again
- add steam.exe and BattleTech.exe to the Whitelist of your antivirus app, whatever it is

If you still get any problem, please attach here a new dxdiag.txt and output_log.txt , thank you.

 

[THiGER]

ok, uninstalled the game, deleted all the files and folders (gamepath was another, steamapps are not installed to default path), reinstalled game. antivirus is win10 included defender.

problem still there...

 

[AndrewT]

UserSettings [ERROR] Google.Protobuf.InvalidProtocolBufferException: Protocol message contained an invalid tag (zero).
at Google.Protobuf.CodedInputStream.ReadTag () [0x0011b] in <f9cf94bbbfb041d0abe88cee5be00fc7>:0

Please go to C:\Users\USERNAME\AppData\LocalLow\Harebrained Schemes\BATTLETECH\ and delete the profiles.dat file .
Note it may be under Local, LocalLow or Roaming, depending. To see the AppData folder you'll need to enable View Hidden Items in File Explorer.

Then run a Steam Verify against the game, to check it installed fully.

 

[THiGER]

how often should i delete the profiles.dat? it was deleted with the clean install. was deleted many times before when i tried different repaires.... and you all ignore that the problem only applies in german setting. if you play englisch, francais or any other language there is no problem. it also seems to apply only on the first view missions of the campaign. so if you really want to ignore the problem its up to you. i reported it, i tried all acceptable repair steps from my side. has anyone tried to reproduce the problem? i think not....

 

[AndrewT]

I take it deleting the file did not help then? That's odd because that error I quoted is always caused by a bad profile.

I didn't test this myself, only being able to use English. But surely if this affected every user in the German localisation we'd have had reports before now!

FYI there will almost certainly be no more patches for this game, so we'd better hope this is not a bug!


Anyway let's try a **clean** reinstall:

- Remove the game from Steam (uninstall)
- Manually delete all these files and folders, if still there:

C:\Program Files (x86)\Steam\steamapps\common\BattleTech\
C:\Users\USERNAME\AppData\LocalLow\Harebrained Schemes\
C:\Program Files (x86)\Steam\userdata\USER_ID\637090\
(first move the \remote\C#\SGS#\ folder elsewhere to keep your save games)

- Install the game again
- add steam.exe and BattleTech.exe to the Whitelist of your antivirus app, whatever it is

If you still get any problem, please attach a new dxdiag.txt and output_log.txt , thank you.

 

[Maverick-Zero]

Hallo, I can confirm this issue.
Reproducable 100% in german language.
Setting language to english, the situation will not occur.