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Tried uninstalling and reinstalling, checked both software things it mentions since this is a brand new laptop
1680303369424.png
 

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  • pdxlauncher_logs_2023-03-30T20.00.04.193Z.zip
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Please go here:
And run the x86 and x64 installers there.

IF that doesn't help, also Install ALL these Microsoft modules:
(run dxsetup.exe after extracting this download to its own folder anywhere on your computer)

Add Victoria3.exe to the exceptions list of your antivirus app; ESPECIALLY if you have Windows Defender, add it to the Ransomware "Apps Allowed Through" list.


If those don't help:
DXDIAG is a program you run from the Windows search box on the task bar. After running it will open a window and start collecting info with a progress bar in the lower-left corner. When it completes click the 'save all information' button and save it to a file then attach that file here.

Please attach here your Documents/Paradox Interactive/Vic3/pdx_settings.json .
From your Documents/Paradox Interactive/Vic3/logs/ folder, attach here system.log , error.log , exceptions.log
 
Thank you,

When I tried running the additional windows modules, I got an erorr saying I already had this program installed.

When I checked windows defender, I did not have the ransomware protection turned on.

Here is the dxdiag and pdx_settings files

I do not seem to have a \logs folder, only a \.launcher-cache

I have never successfully launched the game, this is a brand-new laptop
 

Attachments

  • DxDiag.txt
    89,2 KB · Views: 0
  • pdx_settings.json
    145 bytes · Views: 0
I'm afraid your CPU does not have AVX support, which is a published requirement for this game.

Unless you have access to a machine that does, please seek a refund from where you bought it.

Sorry for the bad news!
 
H110M PRO-VH PLUS (MS-7A15)
Intel(R) Pentium(R) CPU G4400 @ 3.30GHz, 3312 Mhz, 2 Core(s), 2 Logical Processor(s)
Is this not compatible with Victoria 3?
The published minimum requirement is
Processor: Intel® Core™ i3-3250 or AMD® FX 8370 (AVX support required)
and no Pentium has AVX support. Sorry about that!
 
Yes, you do have the same problem - your hardware cannot run this game either.

Processor: Intel® Core™ i3-3250 or AMD® FX 8370 (AVX support required)
Graphics: Nvidia® GeForce™ GTX 660 (2GB) or AMD® R7 370 (2GB) or Intel® HD Graphics 630 or AMD Radeon™ Vega 8

Unless you have access to a computer that meets those requirements, or will soon get one, please seek a refund from where you bought it.

Sorry for the bad news!
 
Hey, same issue, brand new game. Im assuming its also hardware? If what specifically? Also, as for refunds got this in a humble bundle so guess I'm out of luck?
 

Attachments

  • pdx_settings.json
    179 bytes · Views: 0
  • DxDiag.txt
    114,3 KB · Views: 0
That is right - your CPU does not support AVX, which is a published requirement for this game. All you need to do is google your CPU model and 'avx' and you'll see.

I have no idea what Humble's refund policy is, I am sorry - please contact them on that.
 
Thank you,

When I tried running the additional windows modules, I got an erorr saying I already had this program installed.

When I checked windows defender, I did not have the ransomware protection turned on.

Here is the dxdiag and pdx_settings files

I do not seem to have a \logs folder, only a \.launcher-cache

I have never successfully launched the game, this is a brand-new laptop
Sell or refund this laptop - even then it wouldn't run vicky at all
That is ensure you aren't buying stuff with crap hardware.