If only someone was able to look at mine "on a higher level". For me steam said no (twice) and I'm not sure what else I can do but surrender.
What did Paradox support tell you?If only someone was able to look at mine "on a higher level". For me steam said no (twice) and I'm not sure what else I can do but surrender.
Hello Castellon and/or Darkrenown.
I have tried to be patient. I have played through Skyrim, Played through The Old Republic (2 lvl 50s one fully geared) and even several games of majon tiles, but I still can't play Sword of the Stars II.
It has been forever and a day since release and I still can't enjoy my moneys worth. I have tried to be understanding, supportive and as uncomplaining as I can, but enough is enough.
I personally don't see this game being completed for another 2 months at the rate they are going, and find that I could use the money for any one of the new games coming out, that are ready for play.
I would like to know the process to obtain a refund for a product that is not as was promised. I don't need any thing other then the information on whom I am to contact and I will take it from there.
Thank you.
I hereby confirm that I have received the information that we need to be able to give you your refund. We will start the process shortly to make sure that you'll get your money as soon as possible.
Again we are terribly sorry for the inconvenience this issue has caused you.
They told me that they had everything they needed and I'd get my refund. But that was December 7th, I haven't heard anything since then.
When I posted on asking how long I should wait you told me to send a question to steam about it, who said "no refunds".
Steam should not be a problem as they have processed all the other ones we sent them.
I would contact our support again cite your Report number or whatever they gave you to reference and give them the back ground, including a copy of the mail you received saying that it would be processed.
If you do not hear back from him in a few days let me know and I will get into it for you.
No, they did not.Steam should not be a problem as they have processed all the other ones we sent them.
No, they did not.
Who did you buy the game from?I have talked to Paradox customer support so many times it's ridiculous. And my refund is always 'nearly done'. And the support guy claims to never give up on my refund. What a bunch of bull. I asked for my refund on the first day they offered them as well.
Who did you buy the game from?
and what is your case number?
While that is true, if Cpt.Badger doesn't want to say so, I think it is only right that we don't press him for an answer. His case was resolved to his satisfaction, and given the length and not terribly active nature of it, him being satisfied ought to be enough for us to accept (meaning it can't have been a half-assed compensation).we all are interested how this case was solved after months of waiting and promises and pages and pages of forum posts...
I will look into it for you come Monday.