EU4 graphics card does not support shader 3.0

[Loominati]

I've been trying to launch this game for about a week now. It would not give me any errors and would completely lock my desktop forcing me to restart my PC. After messing around with alt tabbing and launching EU4 from the task bar after I pressed launch from the launcher it would give me the error in the title.

I've tried updating my graphics card, uninstalling and reinstalling EU4 to no avail. I've followed the instructions as per this post: https://forum.paradoxplaza.com/forum/index.php?threads/game-crashes-immediately.1251502/
The issue this person is having seems very similar to mine. I did not have this issue until 1.29 was released.

 

[AndrewT]

Actually I don't see how the problem in that thread is like your issue at all, aside from the bare fact of the game not starting. They were not getting that error in your title here.

Please attach your Documents/Paradox/EU4/settings.txt.
From your Documents/Paradox/EU4/logs/ folder, attach system.log .

 

[Loominati]

There doesn't appear to be a logs folder, the closest thing I can see is this pxd settings, which I don't think will help.

 

[Loominati]

Ok nevermind I found this in my deleted EU4 folder before I reinstalled earlier.

 

[AndrewT]

Unfortunately we don't seem to have a way in EU4 any more of seeing what video system the game detects; it used to be in system.log .

Your video card is fine of course, so I can only guess this is an installation issue with its driver.

- uninstall the existing nVidia driver
- reboot
- install the latest one by fresh download from here:
https://www.nvidia.com/Download/index.aspx?lang=en-us
- reboot again

Let us know if that helps!

 

[Loominati]

Unfortunately, this has not helped, I got another error saying "Failed to create graphics devince. Exiting" The game would then freeze up my desktop just as stated before.

 

[Loominati]

I noticed the new update saying stuff about system.log. I managed to get to music actually playing by attempting to close EU4, resulting in it giving me the same "Failed to create graphics devince. Exiting" error. Upon closing that I tried to launch a second EU4 whilst the first was frozen and it gave me the shader 3.0 error, upon closing that it did start loading for a bit until it froze again anyway.

 

[AndrewT]

[systemsettings.cpp:273]: OS: Windows 8 Build: 9200

Is the game being run in Win8 compatibility mode? If so please undo that, it's not necessary and cannot help.

 

[Loominati]

I don't think it is, atleast according to this it shouldn't be.

 

[AndrewT]

Ah okay, it's now doing what HOI4 used to. Never mind.

I wonder if this is EU4's own detection process having a problem, although why on just a handful of cases I can't imagine.

In your Steam Library right-click on this game and choose Properties. Click on Set Launch Options, and paste this in there:
-opengl

It's be a bit slower but should actually get you running, let me know!

 

[Loominati]

Ok I managed to get further into the process, music plays without me having to do any weird stuff, but it still seems to crash. It has given me some crash logs now however so I shall provide, aswell as the system.log and error.log

 

[AndrewT]

The crash in that exceptions file really tells us nothing about why it's happening, I'm afraid:

Unhandled exception C0000005 (EXCEPTION_ACCESS_VIOLATION) at address 0x0000027034AFFE06

Stack Trace:
1 (function-name not available) (+ 0)
2 (function-name not available) (+ 0)
3 (function-name not available) (+ 0)

Whether that's related to the DirectX error from before, or some new unrelated issue is not at all clear. I'm escalating this via my Manager today.

 

[Loominati]

Has there been any ideas on this issue, I've tried changing the fullscreen settings to both borderless and to just windowed, nothing has changed regarding launching, it still hangs on the first screen. Other Paradox games such as HoI4 and CK2 have not had this issue and the versions before the manchu update do launch fine.

 

[Loominati]

Ok I've managed to get it to work with some help from people on the Beyond Typus discord, the issue had something to do with my time setting being wrong so I reset that to be synced and ran the game in admin, so I guess this issue is solved.

 

[AndrewT]

Frankly hard to see how either of those have anything to do with the Shader 3.0 error, but okay then!

 

[gekp78]

I am having this same exact problem. Down to every detail. @AndrewT Putting -opengl launch settings didn't work. @Loominati How exactly did you fix the problem?

 

[martinezfabio]

I am also suffering from the same problem

 

[Paradoxov]

#MeToo

 

[mukkore]

Same problem. Opened a ticket but didn't get far on any reply.

 

[Paradoxov]

Oh wait I managed! I just have done a clean reinstall, downloaded some VCC and DirectX updates offered by AndrewT in some relevant tread and most importantly I have turned RivaTuner off, that I never did before (AndrewT claimed that this and some other side progams are not compatible anymore with the game)