Hey Everyone!
First off - thank you so much for reporting these issues properly and getting us lots of information to work with. Your help is critical in bug fixing, and is very appreciated.
We've identified the biggest issues and are working to fix them as soon as possible! In the meantime, we have some temporary work-arounds that will allow you to keep playing your games:
Workaround for the loading screen issue: (See .pdf Attachment for picture guide)
Workaround for the Bankruptcy Alert:
Districts and Zoned Buildings (Need more information!)
Thank you all for your patience and support! We are working extremely hard to resolve these issues so you can get back to making Cities!
First off - thank you so much for reporting these issues properly and getting us lots of information to work with. Your help is critical in bug fixing, and is very appreciated.
We've identified the biggest issues and are working to fix them as soon as possible! In the meantime, we have some temporary work-arounds that will allow you to keep playing your games:
Workaround for the loading screen issue: (See .pdf Attachment for picture guide)
- PS4: change screen area to MAX
- Select "Settings" from the PS4 Menu
- Sound and Screen
- Display Area Settings
- Enlarge the Area to the maximum size
- Press X to confirm
- Reload Cities: Skylines
- Xbox One: In game in Options, Misc make screen safe area to max (Xbox)
- Select "Options" from the in-game Menu
- Misc. Tab
- Screen Safe Area
- Enlarge the Area to the maximum size
- Press A to confirm
- Reload Cities: Skylines
If this does NOT work, please do the following:
- Make a new user (make sure it's not a child account or restricted or had Internet access disabled etc) on Xbox or PS4
- If this second step fixes the problem, go back to the first user and take a screenshot of each one of the options pages (4 of them, one scrolls)
- Please report if this worked or not here: https://forum.paradoxplaza.com/foru...n-30th-post-here.1149132/page-3#post-25117741
- Include the 4 screenshots
- PS4 or Xbox?
- Which Country are you in?
- Any other relevant information
Workaround for the Bankruptcy Alert:
If the player loads a city with infinite money cheat saved on previous versions (prior to Green Cities release) despite the fact that there is money in game
- Save the game with the bankruptcy alert into a new slot and load that save
Districts and Zoned Buildings (Need more information!)
Zoned building will on occasion randomly rebuild and disappear several times as if they are stuck in a loop. We need more information about this issue in order to reproduce.
- Please post a bug report here: https://forum.paradoxplaza.com/forum/index.php?
- Include any screenshots or video you can please
- PS4 or Xbox?
- Which Country are you in?
- Any other relevant information
Thank you all for your patience and support! We are working extremely hard to resolve these issues so you can get back to making Cities!
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