At the end of the day, Stellaris is a product. It is a malleable product that can be made better or worse depending on the mods, but a product nonetheless. The onus lies on the product maker, not the consumers, to make sure the product is functional. If I buy something at the store, I expect it to be 100% there and 100% working as intended. I don't care if I or someone I know can fix a defective product. If it is defective I am returning it. This sort of thinking is why Bethesda is notorious for bug-ridden, barely functional games that modders spend years attempting to fix and it is why Fallout 76 is such a dumpster fire. The modding community does not exist to provide free labor for any company. Mods are fantastic. They enhance a product, but they are not responsible for actually making the product. I mod the crap out of a lot of my games, stellaris included, but I still expect my games to work as is.
Imagine if you bought a brand new laptop, but the motherboard was fried. You call the store you bought it from to explain the problem and they say, "that is how we sell that laptop, we won't fix or replace it for you, but you can buy a new motherboard and install it yourself." I could do that myself, as I have been building computers most of my life and have numerous spare parts lying around, but if that happened to me, not only would I return the laptop, I would never purchase anything from that store again because it is not my responsibility to make sure that the product I bought actually works. I have huge respect for PDX in general and the stellaris dev team in particular, but the day they adopt this mindset will be the day they lose me as a customer.
Imagine if you bought a brand new laptop, but the motherboard was fried. You call the store you bought it from to explain the problem and they say, "that is how we sell that laptop, we won't fix or replace it for you, but you can buy a new motherboard and install it yourself." I could do that myself, as I have been building computers most of my life and have numerous spare parts lying around, but if that happened to me, not only would I return the laptop, I would never purchase anything from that store again because it is not my responsibility to make sure that the product I bought actually works. I have huge respect for PDX in general and the stellaris dev team in particular, but the day they adopt this mindset will be the day they lose me as a customer.