Has ANYONE heard of a patch being mad, and most importantly is there an ETA on such batch?
XBOX Not loading saved games
- Thread starter xDeluxe
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Just a heads up for anyone wanting to try Luke's fix, the fix worked for awhile got another city up to 195k, I made it threw 6-7 crashes because I was using 5 minite auto saves to help back up my saved data. Well now this city is finally corrupted and I would really like to hear if they are even working on a fix. If this problem persists without having a single paradox representative contacting me, that will be very disappointing and very unprofessional. The least paradox could do is let everyone with an unplayable purchased game that the problem is being resolved or not so that people can move on get there money back and find another fun game to play.
Has anyone considered that this could be being caused by some of the other bugs? I find that on Xbox, if you press the "hide ui" button whilst the game auto saves it crashes. This could be what is causing these issues because that happened to me a lot before my save got corrupted and this issue could increase in chance your city gets increasingly larger due to the save file having a larger size. This may also explain why not all players are having this issue. It only started happening to me after over 30 hours of gameplay with a city of over 150k population.
I've never used the hide UI button and if I have on accident, it's never happened while the game auto saves because I disabled auto saving. So that doesn't seem like it could be the problem or at least the only problem that causes save corruption.
happened to me from saving then dashboarding and reloading the game, wheres the fucking fix deadset!!!!!
Serial Number: 136454535148
Os version: 10.0.15063.2019 (rs2_release_xbox_1704.170407-2038)
Tried the fixes mentioned in the earlier parts of this thread and none of them work. I can't even delete saves. Game breaking for me and would like some timeline on this fix.
Os version: 10.0.15063.2019 (rs2_release_xbox_1704.170407-2038)
Tried the fixes mentioned in the earlier parts of this thread and none of them work. I can't even delete saves. Game breaking for me and would like some timeline on this fix.
I spoke to support about the problem and asked when I could expect a fix and they said they couldn't or rather wouldn't provide a timeline. Support said in the email that, "Until a patch is written and thoroughly tested, we prefer not to commit to fixed dates - what if pre-release testing uncovered a further serious issue? We'd have to go back on our commitment , which we hate to do. Rest assured the issue is being worked on at a very high priority, but we don't want to rush out a half-tested patch that causes more problems than it fixes!"
I too contacted support and got the exact same response. I asked if there was a workaround endorsed by Paradox, or follow the forum users findings. Response from support "Paradox are not writing this game, we have a specialist Xbox developer studio working on it (nor are Colossal Order involved, as I understand it). So yes, any suggestions or workarounds would appear in that forum, most likely via our man TinyWiking. Paradox will be back at work today (Tuesday) after the weekend and a public holiday, so I'd hope and expect there would be some response or statement from him on such a hot topic very soon indeed!"
My city is at 255k still crashes often, crashes if I'm just watching the game. Same issues much smaller city's.
Wow, you're at 255K, I didn't think the game could handle that. I'm at 132K and I'm scared everytime I manually save cause that's usually when it crashes to xbox home screen.
Unable to load game!! I am having the same issue. I have been playing for days now and every time the game saves you never know if it will crash or not. I was experiencing 1 to 2 crashes an hour. After my last crash I cannot click on any of my save files...
I tried common troubleshooting methods of clearing xbox cache and un/re-installing game. Neither worked.
I tried common troubleshooting methods of clearing xbox cache and un/re-installing game. Neither worked.
I have the exact same problem that this person is describing. For a while, in the game, the game would seem to "fake save," as in the game would say I saved, but when it loaded the game, it loaded the version I tried to overwrite. The name of the save game (i.e. the in-game date of the save) would hold (I'm not sure if it reverted back upon load). Sometimes save deletes wouldn't even hold. I did a hard reset on the Xbox and it seemed to solve the problem for a little while so thankfully I didn't have to relive groundhog day, but the problem returned.
The game would also often crash (about every 20 minutes) during autosave and in general for no reason. Sometimes, just before a crash, clicking a save file to save would just be a non-functional button.
Finally, the game broke upon the last auto-save crash. Now, if I click continue game, nothing. I went through all my saves, and none of them would load.
I tried to troubleshoot, made a Paradox Account, logged in, logged out. Nothing. Interestingly, when I switched gamer profiles, the Xbox itself had an error saying it was having trouble updating the Xbox.
I put so many hours into this achievement hunting, and this is absolutely disheartening.
The game would also often crash (about every 20 minutes) during autosave and in general for no reason. Sometimes, just before a crash, clicking a save file to save would just be a non-functional button.
Finally, the game broke upon the last auto-save crash. Now, if I click continue game, nothing. I went through all my saves, and none of them would load.
I tried to troubleshoot, made a Paradox Account, logged in, logged out. Nothing. Interestingly, when I switched gamer profiles, the Xbox itself had an error saying it was having trouble updating the Xbox.
I put so many hours into this achievement hunting, and this is absolutely disheartening.
I'm getting realy fed up with this. We are relying on other members on looking for a fix for this problem. Makes me think the game clearly hasn't been tested fully or they just built a road or 2 hey it works let's release it. Iv tried taking my game back to the shop but they won't give full refund because in their eyes there is nothing wrong with the game because it's a problem you can't show just with case and disc. I will only get trade in price because it's open and been played!!! If this doesn't get fixed soon I will be looking to get my money back from you Paradox and will not pay for posting a game that doesn't work. I will find thousands in the preownd shops soon for less than half price. It will do better as a frisbee. If I throw the disk and leave it in the grass that will be the only way it will save where I left off and start for there the next day. I also think it's bad that we have not had any update on how they are getting on. A problem this big I would expect someone on here everyday giving us an update on how things are going. I hate to have a rant on here because I'm sure there are people working hard on the fix but when it feels like they have given up on us what do they expect.
UPDTATE...
I have done Luke's fix and lost 6 major city's, but my game is now playable. My new city is at 256k, I recommend turning the auto save function off, it tends to freeze the game. Also when you save the game manually you should pause the game and wait a second before saving. Do not exit to the dashboard while in the game this also tends to freeze the game. Thanks for all your help. If anyone has any questions feel free.
I have done Luke's fix and lost 6 major city's, but my game is now playable. My new city is at 256k, I recommend turning the auto save function off, it tends to freeze the game. Also when you save the game manually you should pause the game and wait a second before saving. Do not exit to the dashboard while in the game this also tends to freeze the game. Thanks for all your help. If anyone has any questions feel free.
So coming up on 2 weeks of the game being out and all of us on here telling the devs what problems we are having with this broken game and nothing. This is bullshit
Hey everyone,
My name is Niklas and I'm the producer for Cities: Skylines at Paradox. First off, we're super sorry that his issue has been hitting a number of you and made your save games unplayable.
Tantalus Media are aware of and working on a solution for this problem, but with your help we would hopefully be able to nail the issue down more quickly.
We could access individual users' save games with the help of Microsoft, but in order to do so we need your explicit consent to do so in an email that is connected to your Xbox gamertag.
So in essence, if you want to help out by giving us permission to investigate your Cities save files, please write the following in an email:
"I hereby agree that Microsoft, Paradox Interactive and Tantalus Media may investigate my save games for Cities: Skylines - Xbox One Edition for the purposes of fixing an issue with loading saves in the game."
Then please email this to cities_producers@paradoxplaza.com and include your gamertag. Microsoft will then be able to extract your save games for us to look into in hopes of fixing this bug.
All the best,
Niklas
My name is Niklas and I'm the producer for Cities: Skylines at Paradox. First off, we're super sorry that his issue has been hitting a number of you and made your save games unplayable.
Tantalus Media are aware of and working on a solution for this problem, but with your help we would hopefully be able to nail the issue down more quickly.
We could access individual users' save games with the help of Microsoft, but in order to do so we need your explicit consent to do so in an email that is connected to your Xbox gamertag.
So in essence, if you want to help out by giving us permission to investigate your Cities save files, please write the following in an email:
"I hereby agree that Microsoft, Paradox Interactive and Tantalus Media may investigate my save games for Cities: Skylines - Xbox One Edition for the purposes of fixing an issue with loading saves in the game."
Then please email this to cities_producers@paradoxplaza.com and include your gamertag. Microsoft will then be able to extract your save games for us to look into in hopes of fixing this bug.
All the best,
Niklas