[Windows 10] Crash when clicking load game or save game.

[ShadowNinja909]

I've done a clean reinstall of the game but the problem still persists. I can enter the game, I can use mods, everything works normally. The problem is whenever I click "load game" in the main menu or the in game menu, or the "save game" button, the game crashed to desktop. Its impossible to play for any extended period of time because I can't load my saves (autosave still works) or save my games.

 

[AndrewT]

Most likely a corrupted save in your cloud cache, or in the cloud itself.


Please do a full **clean** re-install of Steam and game:

- move any valued save games elsewhere
- "uninstall" in Steam-CK2
- exit Steam entirely
- manually delete both the Steam/SteamApps/common/CK2 AND Documents/Paradox/CK2 folders
- delete everything in the Steam folder EXCEPT steam.exe and the SteamApps folder
- run steam.exe to rebuild all that
- re-install game in Steam, run a Steam Verify when done.
- add steam.exe and ck2game.exe to the Exceptions list of your antivirus app
- start the game with no mods active and test

In particular make sure there are no files or folders left under either the Steam CK2 or Documents CK2 locations, before installing again.

 

[ShadowNinja909]

Sorry for the late response. It worked thanks!