[WIN8][Steam] process not killed on exit, memory still allocated.

[Sagegami]

The problem is consistent in both CKII and EUIV. Haven't played any other paradox game in a while, so can't say if it occours in other games as well.

The game works fine untill I exit. Upon exit the ck2.exe process and the allocated memory remains, with no way to remove it but to kill the main steam process.

Beneath is a minidump of CK.exe

When I look at it two things pop up: No Exception Code and no Heap Information.

Dump Summary
------------
Dump File: ck2.dmp : C:\Users\{USERNAME}i\Documents\ck2.dmp
Last Write Time: 23-10-2013 19:29:12
Process Name: ck2.exe : C:\Program Files (x86)\Steam\steamapps\common\Crusader Kings II\ck2.exe
Process Architecture: x86
Exception Code: not found
Exception Information:
Heap Information: Not Present

System Information
------------------
OS Version: 6.2.9200
CLR Version(s):

Modules
-------
Module Name Module Path Module Version
----------- ----------- --------------
ck2.exe C:\Program Files (x86)\Steam\steamapps\common\Crusader Kings II\ck2.exe 1.0.0.0
ntdll.dll C:\Windows\System32\ntdll.dll 6.2.9200.16578
kernel32.dll C:\Windows\System32\kernel32.dll 6.2.9200.16627
KERNELBASE.dll C:\Windows\System32\KERNELBASE.dll 6.2.9200.16451
shell32.dll C:\Windows\System32\shell32.dll 6.2.9200.16680
lua51.dll C:\Program Files (x86)\Steam\steamapps\common\Crusader Kings II\lua51.dll 0.0.0.0
tbb.dll C:\Program Files (x86)\Steam\steamapps\common\Crusader Kings II\tbb.dll 3.0.2011.427
winmm.dll C:\Windows\System32\winmm.dll 6.2.9200.16642
ws2_32.dll C:\Windows\System32\ws2_32.dll 6.2.9200.16384
shlwapi.dll C:\Windows\System32\shlwapi.dll 6.2.9200.16384
imm32.dll C:\Windows\System32\imm32.dll 6.2.9200.16384
version.dll C:\Windows\System32\version.dll 6.2.9200.16384
steam_api.dll C:\Program Files (x86)\Steam\steamapps\common\Crusader Kings II\steam_api.dll 1.49.4.54
d3d9.dll C:\Windows\System32\d3d9.dll 6.2.9200.16384
D3DX9_41.dll C:\Windows\System32\D3DX9_41.dll 9.26.952.2844
XINPUT1_3.dll C:\Windows\System32\XINPUT1_3.dll 9.18.944.0
psapi.dll C:\Windows\System32\psapi.dll 6.2.9200.16384
user32.dll C:\Windows\System32\user32.dll 6.2.9200.16420
gdi32.dll C:\Windows\System32\gdi32.dll 6.2.9200.16654
ole32.dll C:\Windows\System32\ole32.dll 6.2.9200.16451
oleaut32.dll C:\Windows\System32\oleaut32.dll 6.2.9200.16657
advapi32.dll C:\Windows\System32\advapi32.dll 6.2.9200.16384
msvcrt.dll C:\Windows\System32\msvcrt.dll 7.0.9200.16384
combase.dll C:\Windows\System32\combase.dll 6.2.9200.16420
msvcp100.dll C:\Windows\System32\msvcp100.dll 10.0.30319.1
msvcr100.dll C:\Windows\System32\msvcr100.dll 10.0.30319.1
WINMMBASE.dll C:\Windows\System32\WINMMBASE.dll 6.2.9200.16645
rpcrt4.dll C:\Windows\System32\rpcrt4.dll 6.2.9200.16622
nsi.dll C:\Windows\System32\nsi.dll 6.2.9200.16384
msctf.dll C:\Windows\System32\msctf.dll 6.2.9200.16578
sechost.dll C:\Windows\System32\sechost.dll 6.2.9200.16384
dwmapi.dll C:\Windows\System32\dwmapi.dll 6.2.9200.16384
setupapi.dll C:\Windows\System32\setupapi.dll 6.2.9200.16496
cfgmgr32.dll C:\Windows\System32\cfgmgr32.dll 6.2.9200.16384
devobj.dll C:\Windows\System32\devobj.dll 6.2.9200.16384
sspicli.dll C:\Windows\System32\sspicli.dll 6.2.9200.16420
CRYPTBASE.dll C:\Windows\System32\CRYPTBASE.dll 6.2.9200.16384
bcryptPrimitives.dll C:\Windows\System32\bcryptPrimitives.dll 6.2.9200.16384
gameoverlayrenderer.dll C:\Program Files (x86)\Steam\gameoverlayrenderer.dll 1.94.20.38
steamclient.dll C:\Program Files (x86)\Steam\steamclient.dll 1.94.20.38
crypt32.dll C:\Windows\System32\crypt32.dll 6.2.9200.16666
imagehlp.dll C:\Windows\System32\imagehlp.dll 6.2.9200.16384
tier0_s.dll C:\Program Files (x86)\Steam\tier0_s.dll 1.94.20.38
vstdlib_s.dll C:\Program Files (x86)\Steam\vstdlib_s.dll 1.94.20.38
pdh.dll C:\Windows\System32\pdh.dll 6.2.9200.16384
IPHLPAPI.DLL C:\Windows\System32\IPHLPAPI.DLL 6.2.9200.16420
secur32.dll C:\Windows\System32\secur32.dll 6.2.9200.16384
msasn1.dll C:\Windows\System32\msasn1.dll 6.2.9200.16384
winnsi.dll C:\Windows\System32\winnsi.dll 6.2.9200.16384
cryptsp.dll C:\Windows\System32\cryptsp.dll 6.2.9200.16384
rsaenh.dll C:\Windows\System32\rsaenh.dll 6.2.9200.16553
Steam.dll C:\Program Files (x86)\Steam\Steam.dll 2.0.1941.239
dbghelp.dll C:\Program Files (x86)\Steam\steamapps\common\Crusader Kings II\dbghelp.dll 6.4.7.1
CSERHelper.dll C:\Program Files (x86)\Steam\CSERHelper.dll 4.50.0.0
SHCore.dll C:\Windows\System32\SHCore.dll 6.2.9200.16433
uxtheme.dll C:\Windows\System32\uxtheme.dll 6.2.9200.16537
userenv.dll C:\Windows\System32\userenv.dll 6.2.9200.16384
profapi.dll C:\Windows\System32\profapi.dll 6.2.9200.16384
tbbmalloc.dll C:\Program Files (x86)\Steam\steamapps\common\Crusader Kings II\tbbmalloc.dll 3.0.2011.427
clbcatq.dll C:\Windows\System32\clbcatq.dll 2001.12.10130.16384
MMDevAPI.dll C:\Windows\System32\MMDevAPI.dll 6.2.9200.16420
AudioSes.dll C:\Windows\System32\AudioSes.dll 6.2.9200.16578
powrprof.dll C:\Windows\System32\powrprof.dll 6.2.9200.16384
igdumd32.dll C:\Windows\System32\igdumd32.dll 9.17.10.2849
NapiNSP.dll C:\Windows\System32\NapiNSP.dll 6.2.9200.16384
pnrpnsp.dll C:\Windows\System32\pnrpnsp.dll 6.2.9200.16384
nlaapi.dll C:\Windows\System32\nlaapi.dll 6.2.9200.16518
mswsock.dll C:\Windows\System32\mswsock.dll 6.2.9200.16433
dnsapi.dll C:\Windows\System32\dnsapi.dll 6.2.9200.16420
winrnr.dll C:\Windows\System32\winrnr.dll 6.2.9200.16384
wshbth.dll C:\Windows\System32\wshbth.dll 6.2.9200.16384
FWPUCLNT.DLL C:\Windows\System32\FWPUCLNT.DLL 6.2.9200.16634
rasadhlp.dll C:\Windows\System32\rasadhlp.dll 6.2.9200.16384

 

[AndrewT]

I'm not aware of this as a general problem, I certainly don't get it. What if you run the games without Steam running, does it still happen?

What anti-virus and other such software do you have?

 

[Sagegami]

Tried to open CK2 without steam and the problem persists. Game works fine while running but leaves a process that I can't kill, with a good chunk of my memory allocated to it, upon exit.
On a side node I do have the ESET antivirusprogram, I don't know what other programs that might have an effect on the game.

 

[AndrewT]

Well, something is hanging on to ck2.exe and not letting it unload as it should. If you can turn off the AV as a test, try that. That aside, I guess we need to look at exactly what is running in your machine and eliminate them one by one as possible causes. What's listed in task manager apps? Processes?

 

[Sagegami]

Tried to close all non esential programs down, even the antivirus, antispyware and firewall.

1. Running the game without steam: No problem.
2. Turning on Antivirus, Antispyware and Firewall, running the game again: Still no problem.
3. Running the game with steam: Process hanging.

I'm not sure this is the only program that might leave CK2 hanging but it takes time to go through all programs one by one.

 

[AndrewT]

In post #3 you said

Tried to open CK2 without steam and the problem persists.

but now you say

Running the game without steam: No problem.

Are you saying the problem has changed - it used to happen with no Steam and now it does not? That is seriously weird, if so!

But if it truly does not happen without Steam, maybe its worth doing a full clean reinstall of Steam - I hope you don't have too many games installed in Steam? Just use Steam to remove local files, move any valued save games elsewhere, then uninstall Steam itself. Manually delete anything it left behind, then reinstall it - best to do it somewhere outside the system path this time, say c:\steam\ or c:\games\steam\ . Then install CK2 and EU4 and see if you still get the issue.

 

[Sagegami]

yes the problem did not persist when I closed down as many programs as posible including steam.

 

[Sagegami]

The complete reinstall seems to have solved the problem for now.

 

[AndrewT]

Great! Because I didn't have anything else to suggest ...