what is zendesk and why don't they support the user?

[prince_blucher]

How do I register MoTE?
I am having trouble registering MoTE. I purchased from Steam on Monday and received a "key code" which is a XXXX-XXXX-XXXX-XXXX-XXXX alpha-numeric format which i copied to the notepad as Steam suggested. I used this key to try and register the game in the Paradox forums (under mygames). I understand I need a "CD key" from Steam? Can anyone tell me where I can get this CD key from in Steam? I already logged a ticket (17107) with zendesk on Tuesday for this but no response. I basically get ignored on the forums when asking for advice or contribuition to discussion because people think I don't have the game or I am a spammer. Its really frustrating when I am a genuine customer/gamer and want to play MoTE!

It's funny becuase I have three other PI games (EU3 complete, AoD and DH) all bought in the same way and registered successfully using the Steam key code!

Please help!

 

[Miyokari]

It is the key that You get while lauching the game. You can get this key by right clicking MotE on steam and view cd-key. On the right side You have "Links" and there is "Cd-key" as well. After clicking one of these, You will get "Copy key to clipboard" it works like ctrl+c/copy and You can just paste Your key in "My games" without needing to write it down to notepad - with this You can be sure You didn't made a mistake while writting cd-key down to notepad hope this helped.

I provide screenshot as well for this:

 

[prince_blucher]

Yep, FIXED. Thanks Nitrox and 2Coats for responding, much appreciated!

 

[Miyokari]

Not a problem I am happy that I could help!