Dear both,
Thank you for sharing your thoughts, as with all other feedback we've received it will be a part of our extensive review process moving forward. I don't want to dissect Fred's post nor do I have insight in every aspect of what we can/can't do currently but I will certainly be a part of what happens next once we are all back in the office next week. But I will touch on a few points.
The intention of the statement was to try and be as clear as possible while assuming responsibility for the current situation. Most of us who have been with Paradox for a long time (Fred 14 years and I myself 13 years) are extremely invested in the company, in the people who work for Paradox and the gamers that make up our community. That emotional attachment is sometimes a blessing and sometimes a curse. I’ve seen many that have responded very positively to Fred’s post - perhaps it’s a matter context and having had previous interactions with him? I don't know but something I find worth exploring for sure.
When it comes to the mob mentality - that was more of a general reference to the mob mentality that can occur on the internet of which we have been on the receiving end many times. Fred does mention in his post speaking to a large volume of players and reading up himself on a lot of the feedback before ultimately making the roll-back post. As I explained in another thread, part of how we work is spend a lot of time reading up on and communicating with the members in here, and in various others channels and I can confirm that we do read and analyse Steam reviews regularly. We wouldn't spend our time doing so if we didn't value that interaction and consider it important.
I’ll also touch on the point about the intelligence of the community. We often reference, in the community and outside, that we have one of the most intelligent communities on the internet. And we do it because it’s true. And while I’m sure not everyone is well versed in the ownership structure of Paradox, he wanted to make it absolutely crystal clear that he is still in charge and that any speculations of Tencent coming aboard and changing us have no merit. Could he have chosen a more polished way of expressing that? Probably, but it was direct and honest as to how he felt about it.
I'm sure there are many points that can be picked apart in my post. I chose to just write what I was thinking right now as that is really the only way I know how to communicate with this community.
Sorry this became a bit lengthy. Thanks for your time.
Kind regards
Susana