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Water in land... [due to unsupported Intel video hardware]

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Yes, a dxdiag-file is much better! And a "ticket" is a "support ticket". You can find a link in my signature. :)
 
As requested.

Thank you.
 

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  • DxDiag123.txt
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Rhodie113 said:
Sure thing, but i'm almost certain i can run the game, although my system isn't the greatest.

Appreciate your response and i hope i can hear back from you soon as to what you think.
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You only have an Intel video system, which is not supported hardware I'm afraid. The published requirement is:
  • Graphics: Nvidia® GeForce™ GTX 460 or AMD® Radeon™ HD 6970
Sorry about that!
 
Zamarak500 said:
Here are my specs (I think? Also no clue what you mean by "ticket")
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Same, you have Intel video which is not supported.
---------------
Display Devices
---------------
Card name: Intel(R) HD Graphics 4000
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Ticket means paradox.zendesk.com . But no need int his case, we cannot help.
 
igor7 said:
Re the Intel 4000 any help coming? Seems to be a problem for an awful lot of people.
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Help in the sense of changing the game so it runs on unsupported hardware? I don't know for sure but I very much doubt it - that's rather the point of setting minimum hardware requirements!
 
AndrewT said:
Help in the sense of changing the game so it runs on unsupported hardware? I don't know for sure but I very much doubt it - that's rather the point of setting minimum hardware requirements!
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What about the stuttering/lag issue? As I can choose two different graphic settings in my game settings & one results in tiles & a little lag & the other only results in extreme lag.

Thanks, if not I’ll know I can request a refund.
 
"Help in the sense of changing the game so it runs on unsupported hardware? I don't know for sure but I very much doubt it - that's rather the point of setting minimum hardware requirements"

I don't have the game Dick. And judging by the comments on these forums, I won't be getting it. No need to be an ***hole.
 
Pretty disheartened by what I'm reading here. If there isn't even going to be an effort made to fix this issue I'm not sure why I shouldn't just refund now. This game has been a huge disappointment from the rollout to the response to the game's failure. I'm just supposed to twist in the wind because I have an Intel 4000? I don't really feel like this company cares about it's fans/customers despite what they tell us. Not trying to be excessively negative this is just really sad to watch happen.
 
igor7 said:
"Help in the sense of changing the game so it runs on unsupported hardware? I don't know for sure but I very much doubt it - that's rather the point of setting minimum hardware requirements"

I don't have the game Dick. And judging by the comments on these forums, I won't be getting it. No need to be an ***hole.
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Sorry to have upset you, but it was a genuine question as to what exactly he meant by "any help coming?". He might have been hoping for a tech-support sort of workaround, maybe some graphics settings or something.

Rynan said:
Pretty disheartened by what I'm reading here. If there isn't even going to be an effort made to fix this issue I'm not sure why I shouldn't just refund now. This game has been a huge disappointment from the rollout to the response to the game's failure. I'm just supposed to twist in the wind because I have an Intel 4000? I don't really feel like this company cares about it's fans/customers despite what they tell us. Not trying to be excessively negative this is just really sad to watch happen.
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Well, again, I'm a little surprised by this sort of reaction ... just to be clear: your expectation is that Paradox will fix problems caused by hardware being below the game's published minimum requirements? I can pass that on if so.
 
If Paradox hires guys like AndrewT to provide support, I have to say I'm reluctant to spend any further money on Paradox games. Not being a snide jerk to customers experiencing issues with your products is the bare minimum of customer service.
 
PestiEsti said:
If Paradox hires guys like AndrewT to provide support, I have to say I'm reluctant to spend any further money on Paradox games. Not being a snide jerk to customers experiencing issues with your products is the bare minimum of customer service.
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As I said above, it was a genuine question as to what exactly he meant by "any help coming?". He might have been hoping for a tech-support sort of workaround, maybe some graphics settings or something.

No attitude or snideness from here, I assure you.
 
dalle said:
Any update on this issue for the next patch
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We have no indication that the devs will address a problem that only occurs on unsupported hardware, I'm afraid.
 
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