All the HoI 1 patchs were pretty much done by a single programmer working part time. The HoI3 1.01 patch had the full development team working on it. The 1.04 patch has 3 programmers working full time on it, for a week already. So although the number of patches our games get has dropped, the amount of time we actually devote to patching is up. Also rather than going through a number of small patches we are aiming for the big one, fix everything we can and the aim is you won't need another patch (want one perhaps, but that is a different question). With 1.03 we thought we had it, I think it went thourgh 9 interations as a public Beta to fix the things (see the tech support forum), you as a community wanted. Not quite there yet, so we aim for 1.04, once we have an RC we will probably again throw it out to public beta to see if we are there.
I agree whole heartedly with you expansion comment. An expansion should be an expansion. Look at the game, go back to features that were cut from the original design, look at areas which can be improved, but not fixing bugs. Although I'll be honest if once we are patched and the expansion goes into development if we find a CTD we will fix for the expansion, it is silly to ship a product with a known CTD in the name of ideological purity.
The sad fact is that games will always be pirated and no matter how good the copy protection is, it will always be broken. What good copy protection gives you is a few days (at best) of pirate free sales, and in return you incovinence your paying customers for ever. So we do not go down that route, why punish you for something you haven't done? We prefer to go down the game resgistration route. Tell us you are paying customer so we know. When you post ideas and suggestion we know this is something that the group of people who buy our games want. Get access to the tech support forum without being jammed up by people who haven't paid. Post your bugs in the bug reporting forum, we want to know what annoys those who buy our games, not those who pirate our games.