Update on Utopia activation issues on Xbox

  • Crusader Kings II Expansion Subscription

    Subscribe to the CK II Expansion and enjoy unlimited access to 13 major expansions and more!


  • Crusader Kings III Available Now!

    The realm rejoices as Paradox Interactive announces the launch of Crusader Kings III, the latest entry in the publisher’s grand strategy role-playing game franchise. Advisors may now jockey for positions of influence and adversaries should save their schemes for another day, because on this day Crusader Kings III can be purchased on Steam, the Paradox Store, and other major online retailers.


    Real Strategy Requires Cunning

Joethegeneral

Recruit
Aug 14, 2019
2
0
Its so frustrating when all i want to do is mess around with utopia and dont have the money to just say fuck it and buy it again anyway
 

Angel dust

Recruit
10 Badges
Aug 13, 2019
8
0
  • Cities: Skylines
  • Mount & Blade: Warband
  • Stellaris
  • Stellaris: Galaxy Edition
  • Stellaris: Galaxy Edition
  • Stellaris: Galaxy Edition
  • Stellaris: Leviathans Story Pack
  • Stellaris - Path to Destruction bundle
  • Stellaris: Synthetic Dawn
  • Stellaris: Apocalypse
Well ms are dragging their feet clearly and paradox are doing bugger all about it "we have not eta currently " ok so can I get a refund no ok how about the next dlc free or half price or something to make up for this farce you clearly didn't bloody test before hand but whatever not like I wanted to play this game I spent my money on and got the upgrade pack Fucking ages ago when it dropped no no clearly I was just throwing my money away like some child
 

Finduil

Recruit
Aug 14, 2019
9
0
The problem is is that people who bought the upgrade is not able to activate the dlc. That's only for those who bought the upgrade. Those who bought the deluxe edition is fine. As far as I know

I am sorry, it worked for me today, 2 a.m.
Europe, Austria.
 

Davor

Colonel
45 Badges
Mar 16, 2001
806
48
Visit site
  • Arsenal of Democracy
  • Stellaris - Path to Destruction bundle
  • Stellaris: Synthetic Dawn
  • Stellaris: Apocalypse
  • Stellaris: Leviathans Story Pack
  • Hearts of Iron IV: Together for Victory
  • Europa Universalis IV: Third Rome
  • BATTLETECH
  • Hearts of Iron IV: Death or Dishonor
  • Age of Wonders III
  • Hearts of Iron IV: Expansion Pass
  • Stellaris: Humanoids Species Pack
  • Stellaris: Digital Anniversary Edition
  • BATTLETECH - Digital Deluxe Edition
  • Stellaris: Distant Stars
  • Stellaris: Megacorp
  • Stellaris: Ancient Relics
  • Age of Wonders: Planetfall
  • Age of Wonders: Planetfall Sign Up
  • Stellaris: Lithoids
  • Age of Wonders: Planetfall - Revelations
  • Stellaris: Federations
  • Stellaris: Necroids
  • Europa Universalis IV
  • Stellaris: Galaxy Edition
  • Stellaris: Galaxy Edition
  • Stellaris
  • 500k Club
  • Warlock: Master of the Arcane
  • Hearts of Iron IV: Cadet
  • Hearts of Iron IV: Expansion Pass
  • Crusader Kings II
  • For the Motherland
  • Hearts of Iron III
  • Hearts of Iron III: Their Finest Hour
  • Hearts of Iron III Collection
  • Semper Fi
  • Sword of the Stars
  • Sword of the Stars II
  • Warlock 2: Wrath of the Nagas
  • Stellaris: Galaxy Edition
  • Hearts of Iron IV Sign-up
  • Warlock 2: The Exiled
  • Crusader Kings II: Sons of Abraham
  • Crusader Kings II: The Old Gods
So, is it quitting time in Europe now? So I take it nobody is working on the issue now?
 

Angel dust

Recruit
10 Badges
Aug 13, 2019
8
0
  • Cities: Skylines
  • Mount & Blade: Warband
  • Stellaris
  • Stellaris: Galaxy Edition
  • Stellaris: Galaxy Edition
  • Stellaris: Galaxy Edition
  • Stellaris: Leviathans Story Pack
  • Stellaris - Path to Destruction bundle
  • Stellaris: Synthetic Dawn
  • Stellaris: Apocalypse
So, is it quitting time in Europe now? So I take it nobody is working on the issue now?
Hahaha you have lofty dreams ms won't fix this you'll have to pay out the arse for it and because paradox seem to be saying copy paste responses it doesn't seem like we will get it before December
 

Harlot

Captain
158 Badges
Dec 10, 2011
397
16
  • War of the Vikings
  • Europa Universalis IV: Cossacks
  • Magicka 2: Ice, Death and Fury
  • Cities: Skylines - Snowfall
  • Europa Universalis IV: Mare Nostrum
  • Stellaris
  • Stellaris: Galaxy Edition
  • Stellaris: Galaxy Edition
  • Knights of Pen and Paper 2
  • Imperator: Rome Sign Up
  • Crusader Kings II: Horse Lords
  • Cities: Skylines - After Dark
  • Europa Universalis IV: Common Sense
  • Prison Architect
  • Pillars of Eternity
  • Crusader Kings II: Way of Life
  • Stellaris: Necroids
  • Crusader Kings II: Conclave
  • Stellaris: Galaxy Edition
  • Hearts of Iron IV Sign-up
  • Stellaris Sign-up
  • Hearts of Iron IV: Cadet
  • Hearts of Iron IV: Colonel
  • Hearts of Iron IV: Field Marshal
  • Crusader Kings II: Reapers Due
  • Imperator: Rome Deluxe Edition
  • Europa Universalis IV: Mandate of Heaven
  • Europa Universalis IV: Rule Britannia
  • Cities: Skylines - Parklife
  • Age of Wonders: Shadow Magic
  • Steel Division: Normandy 44
  • Cities: Skylines - Mass Transit
  • Shadowrun Returns
  • Hearts of Iron IV: Death or Dishonor
  • Cities: Skylines - Green Cities
  • BATTLETECH
  • Tyranny - Bastards Wound
  • Crusader Kings Complete
  • BATTLETECH - Digital Deluxe Edition
  • Europa Universalis III: Collection
  • Cities: Skylines - Natural Disasters
  • Stellaris: Leviathans Story Pack
  • Hearts of Iron IV: Expansion Pass
  • Stellaris: Humanoids Species Pack
  • Surviving Mars: First Colony Edition
  • Europa Universalis IV: Golden Century
  • Teleglitch: Die More Edition
  • Victoria 2
  • War of the Roses
  • Cities: Skylines
There is someone working on it. The Xbox team that is needed to deliver the fix is located in the US, so this is prime time for them.
 

Elathron

Recruit
Aug 14, 2019
7
0
Now for the refunds for those who bought it by mistake upon following MS’s instructions on the store :confused:
 

Harlot

Captain
158 Badges
Dec 10, 2011
397
16
  • War of the Vikings
  • Europa Universalis IV: Cossacks
  • Magicka 2: Ice, Death and Fury
  • Cities: Skylines - Snowfall
  • Europa Universalis IV: Mare Nostrum
  • Stellaris
  • Stellaris: Galaxy Edition
  • Stellaris: Galaxy Edition
  • Knights of Pen and Paper 2
  • Imperator: Rome Sign Up
  • Crusader Kings II: Horse Lords
  • Cities: Skylines - After Dark
  • Europa Universalis IV: Common Sense
  • Prison Architect
  • Pillars of Eternity
  • Crusader Kings II: Way of Life
  • Stellaris: Necroids
  • Crusader Kings II: Conclave
  • Stellaris: Galaxy Edition
  • Hearts of Iron IV Sign-up
  • Stellaris Sign-up
  • Hearts of Iron IV: Cadet
  • Hearts of Iron IV: Colonel
  • Hearts of Iron IV: Field Marshal
  • Crusader Kings II: Reapers Due
  • Imperator: Rome Deluxe Edition
  • Europa Universalis IV: Mandate of Heaven
  • Europa Universalis IV: Rule Britannia
  • Cities: Skylines - Parklife
  • Age of Wonders: Shadow Magic
  • Steel Division: Normandy 44
  • Cities: Skylines - Mass Transit
  • Shadowrun Returns
  • Hearts of Iron IV: Death or Dishonor
  • Cities: Skylines - Green Cities
  • BATTLETECH
  • Tyranny - Bastards Wound
  • Crusader Kings Complete
  • BATTLETECH - Digital Deluxe Edition
  • Europa Universalis III: Collection
  • Cities: Skylines - Natural Disasters
  • Stellaris: Leviathans Story Pack
  • Hearts of Iron IV: Expansion Pass
  • Stellaris: Humanoids Species Pack
  • Surviving Mars: First Colony Edition
  • Europa Universalis IV: Golden Century
  • Teleglitch: Die More Edition
  • Victoria 2
  • War of the Roses
  • Cities: Skylines
We're getting reports from most regions that the DLC is activating for owners of the Deluxe Edition upgrade pack. The DLC should be possible to download for all of you now. :)

Once again, sorry for the delay and thank you for your patience everyone!

A6yiEuc.png
 
Last edited:

Davor

Colonel
45 Badges
Mar 16, 2001
806
48
Visit site
  • Arsenal of Democracy
  • Stellaris - Path to Destruction bundle
  • Stellaris: Synthetic Dawn
  • Stellaris: Apocalypse
  • Stellaris: Leviathans Story Pack
  • Hearts of Iron IV: Together for Victory
  • Europa Universalis IV: Third Rome
  • BATTLETECH
  • Hearts of Iron IV: Death or Dishonor
  • Age of Wonders III
  • Hearts of Iron IV: Expansion Pass
  • Stellaris: Humanoids Species Pack
  • Stellaris: Digital Anniversary Edition
  • BATTLETECH - Digital Deluxe Edition
  • Stellaris: Distant Stars
  • Stellaris: Megacorp
  • Stellaris: Ancient Relics
  • Age of Wonders: Planetfall
  • Age of Wonders: Planetfall Sign Up
  • Stellaris: Lithoids
  • Age of Wonders: Planetfall - Revelations
  • Stellaris: Federations
  • Stellaris: Necroids
  • Europa Universalis IV
  • Stellaris: Galaxy Edition
  • Stellaris: Galaxy Edition
  • Stellaris
  • 500k Club
  • Warlock: Master of the Arcane
  • Hearts of Iron IV: Cadet
  • Hearts of Iron IV: Expansion Pass
  • Crusader Kings II
  • For the Motherland
  • Hearts of Iron III
  • Hearts of Iron III: Their Finest Hour
  • Hearts of Iron III Collection
  • Semper Fi
  • Sword of the Stars
  • Sword of the Stars II
  • Warlock 2: Wrath of the Nagas
  • Stellaris: Galaxy Edition
  • Hearts of Iron IV Sign-up
  • Warlock 2: The Exiled
  • Crusader Kings II: Sons of Abraham
  • Crusader Kings II: The Old Gods
It is working for me now. Thank you very much, greatly appreciated.
 

Gondor85

Recruit
Aug 14, 2019
2
0
I'm UK based player all working for those still unsure cheers for sorting it out paradox an let's see what dastardly things I can do with my penguins!!
 

Wolf825

Recruit
Aug 13, 2019
4
0
I just received my refund for buying Utopia separately.
You guys should have just bought it so you can play yesterday.
Now, where is the person who said I wouldn't be able to get my money back.
No arguing. Total time spent on the phone was about 5 minutes. The rep was aware of the problem. Hassle-free refund.
 

Wolfpriest_84

Recruit
Aug 14, 2019
2
0
My game is still not even launching, it goes up for about 15 sec and goes right back to dashboard and I've done all the troubleshooting to get it working and nothing..... I guess I will try to play the game in a few days and see what happens.
 

Birby

Recruit
Aug 14, 2019
5
0
I just received my refund for buying Utopia separately.
You guys should have just bought it so you can play yesterday.
Now, where is the person who said I wouldn't be able to get my money back.
No arguing. Total time spent on the phone was about 5 minutes. The rep was aware of the problem. Hassle-free refund.

Maybe the fact I'm from Poland has something to do with that. There's almost no one in here to phone to should your game(s) on Xbox have issues. But then, I remember Microsoft bluntly stating they will not refund separate DLC content, just the core games or actual Deluxe Editions, in their Terms of Service.

As a side note, last time I asked for a refund (in English, because Poland does not have online tech chat) for a faulty game (it was about horrible framerate drops that rendered game just unplayable) I bought digitally, I got flipped on by Microsoft that stated "no refunds". Even quoting European Union consumer rights did not work and my case was promptly closed without further notice.

You may laugh I tried to get a refund for the equivalence of $10 back then , but over here, in Poland, it feels like 40 bucks for an average American. So you can get pretty much why I got worried that Utopia might not be included into the pack given its separate purchase price...
 
Last edited: