Unable to Preorder

[Cifer]

Hello,

I tried to pre order the After Dark expansion just now, and upon clicking checkout it took me to an account update page saying The Last Name cannot be empty. I this page shows my last name space blank but when I type it in there is no save button, and going to other pages and coming back always shows it's empty.

I went through the Edit Account option in the top right and made sure my last name was saved, I also attached my account to my steam account. Closed the page to try all over again, and I still can't get past this error.

My drivers are up to date and do meet the specs for the game, not sure what else I can do. Pre ordering doesn't seem to be an option

 

[hondaman]

I have the same problem. On checkout, there is no way to save the information it says it needs to continue with the checkout. My profile has all the information, but in checkout it doesn't "see" it.

 

[Maytrics]

I have also the same problem. Try to pre order it 5 min ago. Does anybody now when we can by it on steam?

 

[akeela84]

I believe you have to ask here instead of:
https://forum.paradoxplaza.com/forum/index.php?forums/forum-help-issues-rules.600/

 

[Maytrics]

Ok, thanks. I have sent a mail direct to the custom service. They are looking at the problem. I understand that they have recived rapports from others with the same problem.

 

[TesseractToby]

I had the same issue - hitting 'Enter' (or 'Return') solved the problem for me.

I think there is just a button which is not loading on the screen...

~TesseractToby

 

[hondaman]

I had the same issue - hitting 'Enter' (or 'Return') solved the problem for me.

I think there is just a button which is not loading on the screen...

~TesseractToby

Yes, that worked. I am preorderd. Thank you.

 

[Maytrics]

Yes, you have right. That worked. At least for me. Thanks for the help