Trying to run the launcher gives "ERROR! Unable to locate configuration file"

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papapyro

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Started getting this after I re-installed EU4. The first time I launched the game through Steam everything went fine and I proceeded through the launcher as normal, but now it's giving me this error. I can launch the game normally through eu4.exe
 

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Have you moved your Windows User Documents folder somewhere else perhaps?

Please try this:

- exit the Steam app completely
- uninstall Paradox Launcher v2 from the Windows "Apps and features" utility, if still present.

Delete the following folders if still present:
- C:/users/<UserName>/AppData/Local/Programs/Paradox Interactive/
- C:/users/<UserName>/AppData/Local/Paradox Interactive/
- C:/users/<UserName>/AppData/Roaming/Paradox Interactive/launcher-v2/

- run steam.exe as the Windows Admin user
- run EU4 from the Steam PLAY button

I hope that works for you!
 
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papapyro

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Have you moved your Windows User Documents folder somewhere else perhaps?

Please try this:

- exit the Steam app completely
- uninstall Paradox Launcher v2 from the Windows "Apps and features" utility, if still present.

Delete the following folders if still present:
- C:/users/<UserName>/AppData/Local/Programs/Paradox Interactive/
- C:/users/<UserName>/AppData/Local/Paradox Interactive/
- C:/users/<UserName>/AppData/Roaming/Paradox Interactive/launcher-v2/

- run steam.exe as the Windows Admin user
- run EU4 from the Steam PLAY button

I hope that works for you!
Running it now gives the following error:
Code:
---------------------------
Oops!
---------------------------
Could not locate a valid installation of the Paradox Launcher:
open C:\Users\MYNAME\AppData\Local\Paradox Interactive\launcherpath: The system cannot find the file specified.

Detailed logs can be found at:
C:\Users\MYNAME\AppData\Local\Paradox Interactive\launcher-v2\launcher-dowser.log

If the error persists, please contact support at https://support.paradoxplaza.com
---------------------------
OK   
---------------------------
And here is the content of the .log;
Code:
2019-11-22 16:27:53 [v:2019.10.1] [main] [INFO] The `launcherpath` file does not exists:
C:\Users\MYNAME\AppData\Local\Paradox Interactive\launcherpath
2019-11-22 16:27:56 [v:2019.10.1] [main] [INFO] Launcher installation succeeded!
2019-11-22 16:27:56 [v:2019.10.1] [main] [INFO] The `launcherpath` file does not exists:
C:\Users\MYNAME\AppData\Local\Paradox Interactive\launcherpath
2019-11-22 16:28:20 [v:2019.10.1] [main] [CRITICAL] Could not locate a valid installation of the Paradox Launcher:
open C:\Users\MYNAME\AppData\Local\Paradox Interactive\launcherpath: The system cannot find the file specified.
2019-11-22 16:28:25 [v:2019.10.1] [main] [INFO] The `launcherpath` file does not exists:
C:\Users\MYNAME\AppData\Local\Paradox Interactive\launcherpath
2019-11-22 16:28:26 [v:2019.10.1] [main] [INFO] Launcher installation succeeded!
2019-11-22 16:28:26 [v:2019.10.1] [main] [INFO] The `launcherpath` file does not exists:
C:\Users\MYNAME\AppData\Local\Paradox Interactive\launcherpath
2019-11-22 16:28:38 [v:2019.10.1] [main] [CRITICAL] Could not locate a valid installation of the Paradox Launcher:
open C:\Users\MYNAME\AppData\Local\Paradox Interactive\launcherpath: The system cannot find the file specified.
 

AndrewT

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Have you moved your Windows User Documents folder somewhere else perhaps? The launcher can have problems if it's been moved to, say D: or whatever.
 

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I think you'll find the launcher is in C:

Please try installing EU4 in C: also; while that should not be a problem it is worth the test I think. Do the process in post #2 above afterwards.

Good luck!
 

Naliem

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hello I have the same problem as Papapyro and I did everything 3 times, uninstall, install, redo post # 2
My game is going well in C:

Unable to launch the game and the message is the same, I don't know what to do



"Unable to locate a valid installation of the Paradox launcher:
open C: \ Users \ MYNAME \ AppData \ Local \ Paradox Interactive \ launcherpath: the system cannot find the file specified.

Detailed logs can be found at:
C: \ Users \ MYNAME \ AppData \ Local \ Paradox Interactive \ launcher-v2 \ launcher-dowser.log

If the error persists, please contact support"

And the log is the same too.

cordially
 

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Did you do my process in post #2 above? You don't mention it either way.
 

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Yes I did the process in post #2 but without success
 

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AndrewT

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There are some log files in:
C:/users/<UserName>/AppData/Local/Paradox Interactive/launcher-v2/

Attach them here please.
 

Naliem

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Code:
2020-02-28 18:01:35 [v:2019.10.1] [main] [INFO] The `launcherpath` file does not exists:
C:\Users\<UserName>\AppData\Local\Paradox Interactive\launcherpath
2020-02-28 18:01:37 [v:2019.10.1] [main] [INFO] Launcher installation succeeded!
2020-02-28 18:01:37 [v:2019.10.1] [main] [INFO] The `launcherpath` file does not exists:
C:\Users\<UserName>\AppData\Local\Paradox Interactive\launcherpath
2020-02-28 18:01:39 [v:2019.10.1] [main] [CRITICAL] Could not locate a valid installation of the Paradox Launcher:
open C:\Users\<UserName>\AppData\Local\Paradox Interactive\launcherpath: Le fichier spécifié est introuvable.
2020-02-29 10:52:59 [v:2019.10.1] [main] [INFO] The `launcherpath` file does not exists:
C:\Users\<UserName>\AppData\Local\Paradox Interactive\launcherpath
2020-02-29 10:53:08 [v:2019.10.1] [main] [INFO] Launcher installation succeeded!
2020-02-29 10:53:08 [v:2019.10.1] [main] [INFO] The `launcherpath` file does not exists:
C:\Users\<UserName>\AppData\Local\Paradox Interactive\launcherpath
2020-02-29 10:53:13 [v:2019.10.1] [main] [CRITICAL] Could not locate a valid installation of the Paradox Launcher:
open C:\Users\<UserName>\AppData\Local\Paradox Interactive\launcherpath: Le fichier spécifié est introuvable.
2020-02-29 12:52:29 [v:2019.10.1] [main] [INFO] The `launcherpath` file does not exists:
C:\Users\<UserName>\AppData\Local\Paradox Interactive\launcherpath
2020-02-29 12:52:31 [v:2019.10.1] [main] [INFO] Launcher installation succeeded!
2020-02-29 12:52:31 [v:2019.10.1] [main] [INFO] The `launcherpath` file does not exists:
C:\Users\<UserName>\AppData\Local\Paradox Interactive\launcherpath
2020-02-29 13:11:42 [v:2019.10.1] [main] [CRITICAL] Could not locate a valid installation of the Paradox Launcher:
open C:\Users\<UserName>\AppData\Local\Paradox Interactive\launcherpath: Le fichier spécifié est introuvable.
2020-02-29 21:39:35 [v:2019.10.1] [main] [INFO] The `launcherpath` file does not exists:
C:\Users\<UserName>\AppData\Local\Paradox Interactive\launcherpath
2020-02-29 21:39:47 [v:2019.10.1] [main] [INFO] Launcher installation succeeded!
2020-02-29 21:39:47 [v:2019.10.1] [main] [INFO] The `launcherpath` file does not exists:
C:\Users\<UserName>\AppData\Local\Paradox Interactive\launcherpath
2020-02-29 21:39:49 [v:2019.10.1] [main] [CRITICAL] Could not locate a valid installation of the Paradox Launcher:
open C:\Users\<UserName>\AppData\Local\Paradox Interactive\launcherpath: Le fichier spécifié est introuvable.
 

AndrewT

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Mixed messages in that log .... download this file:
https://forumcontent.paradoxplaza.com/emailsignatures/2020.2-win-prod.zip

Extract the three files in it and place them over the three older files with the same name that are in the Steam EU4 folder, where eu4.exe is. If Windows asks you to confirm the overwrites you are in the right place.

THEN do the process in post #2 above again please.
 

Naliem

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Hello this morning it worked perfectly but tonight the problem came back I don't understand :(
 

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AndrewT

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Actually that's a completely different error than before.

I've not seen it before, but it looks like a file access issue. What antivirus do you use?
 

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Okay, well make sure these apps are all allowed through it:

steam.exe
eu4.exe
dowser.exe
bootstrapper-v2.exe
Paradox Launcher.exe
 

AndrewT

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I don't know Avast at all, I'm sorry. You may need to contact their support to determine how to allow apps through it - usually there is an Exceptions list or something like that.
 

shieldon

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Sep 8, 2016
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3
Running it now gives the following error:
Code:
---------------------------
Oops!
---------------------------
Could not locate a valid installation of the Paradox Launcher:
open C:\Users\MYNAME\AppData\Local\Paradox Interactive\launcherpath: The system cannot find the file specified.

Detailed logs can be found at:
C:\Users\MYNAME\AppData\Local\Paradox Interactive\launcher-v2\launcher-dowser.log

If the error persists, please contact support at https://support.paradoxplaza.com
---------------------------
OK  
---------------------------
And here is the content of the .log;
Code:
2019-11-22 16:27:53 [v:2019.10.1] [main] [INFO] The `launcherpath` file does not exists:
C:\Users\MYNAME\AppData\Local\Paradox Interactive\launcherpath
2019-11-22 16:27:56 [v:2019.10.1] [main] [INFO] Launcher installation succeeded!
2019-11-22 16:27:56 [v:2019.10.1] [main] [INFO] The `launcherpath` file does not exists:
C:\Users\MYNAME\AppData\Local\Paradox Interactive\launcherpath
2019-11-22 16:28:20 [v:2019.10.1] [main] [CRITICAL] Could not locate a valid installation of the Paradox Launcher:
open C:\Users\MYNAME\AppData\Local\Paradox Interactive\launcherpath: The system cannot find the file specified.
2019-11-22 16:28:25 [v:2019.10.1] [main] [INFO] The `launcherpath` file does not exists:
C:\Users\MYNAME\AppData\Local\Paradox Interactive\launcherpath
2019-11-22 16:28:26 [v:2019.10.1] [main] [INFO] Launcher installation succeeded!
2019-11-22 16:28:26 [v:2019.10.1] [main] [INFO] The `launcherpath` file does not exists:
C:\Users\MYNAME\AppData\Local\Paradox Interactive\launcherpath
2019-11-22 16:28:38 [v:2019.10.1] [main] [CRITICAL] Could not locate a valid installation of the Paradox Launcher:
open C:\Users\MYNAME\AppData\Local\Paradox Interactive\launcherpath: The system cannot find the file specified.
i have the same problem, any 1 has a solution?
 

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Apr 4, 2020
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  • Europa Universalis IV
Hello! I have about the same problem. The launcher starts normally, and when I click "play" in the launcher, it says that the game could not be started. If you try to run the game through the folder, it says "an error occurred while starting the application (0xc000007b).

Already reinstalled all 3 times. Post 2 also did, It did not help. Help me please! Thanks!