It goes to show you that big business is sometimes just successful because it's big(referring to EA mentioned in the above comments).
Ex. The grocery store I work at...a guy paid ~$200k per year comes in to determine how our produce section can curb its high level of waste(which have been an issue with simple solutions and known causes for nearly 2 years, but store management doesn't have the power to do anything)...he looks at the hardlines(turnips, squash, cabbage) and says don't stack them 2-high any more....put styrofoam under them to make them tall enough to look normal. But the thing is those account for slightly over 1% of the total waste....4.5 hours of manpower went into doing nothing that would solve the actual problem and that's just one example. Also, obviously the issue isn't fixed and he visits monthly to make other silly suggestions(ignoring input from store level management). It will take them 3+ years to fix it...Now look at what would happen in a smaller business....the in-house manager would look at waste and know it's high, he would determine where it's high, why, and solve the issue...likely within months without taking blind swings at it because wasting time and money is less likely to happen in a small operation.
It's moment like those that make me support products like this.