• We have updated our Community Code of Conduct. Please read through the new rules for the forum that are an integral part of Paradox Interactive’s User Agreement.

unmerged(243792)

Corporal
4 Badges
Dec 29, 2010
38
0
  • Crusader Kings II
  • Europa Universalis III Complete
  • Heir to the Throne
  • Victoria 2: A House Divided
This one: http://forum.paradoxplaza.com/forum/mygames.php

I recently purchased EU3 Complete and HTTT through GamersGate and i've just registered them on my forum account.

Here's how it went.

Loaded the My Games page. Wow, long list of games...let's see, i want to register "Europa Universalis 3 Complete" (as it appears on GamersGate), so let's look for that with ctrl-f...not found. Let's look for Europa Universalis 3 instead..ah, there it is...no "Complete" suffix though, must not matter then.... (I hadn't noticed that EU3 Complete was right above it...there is so much text i was glad i found anything with EU3 in it)

Now let's copy the key from GamersGate and paste it in the textbox...no wait, can't do that, must copy 4 characters at a time.

Ok, i've finally entered the key, click "Register"...loading...page loaded...did it work? Oh wait, there's an error message there, in a normal font, "Invalid key". So perhaps i do need the Complete suffix...search for Complete instead...ah, there it is: "EU3 Complete".

Paste the key, again only 4 characters at a time. *Register*....loading...did it work? No error message this time...no noticable success message either.. let's look for "EU3 Complete" and see what it says. Ah, it's registered..good.

Repeat for HTTT, at least i was able to find that immediately.

Now you might think it's not such a big deal, how often do people really need to use that page, it's only once in a while. Then consider that i came to these forums to ask a support question, instead i got frustrated by the registration process and instead of having asked my support question by now i've posted this thread first....my first post on these forums no less!


The 3 things that annoyed me in the entire process:
  • Having to search a long list of seemingly randomnly ordered games: selecting the game from a dropdown, where the games are sorted alphabetically would be much easier. I think it's much more common to register one game at a time.
  • Not being able to copy paste the entire key at once: a single input field would be preferred, there could be some clientside javascript validation ensure the key is in a proper format.
  • No noticable feedback to show that a registration failed or succeeded.


I really hope you guys take some time to improve that page...it doesn't really invite to register other games unless i absolutely have to.

Now..off to find the support forum..
 

Veldmaarschalk

Cool Cat
151 Badges
Apr 20, 2003
30.108
1.792
  • 200k Club
  • 500k Club
About your 2nd point, the community-manager from Paradox, Kallocain, has stated that she will work on fixing that.

Yeah sorry about that. I really need to fix the registration page so you can just paste in the code. It's a bigger project than I have time for right now though.
 

Shams

Corporate Paladin
70 Badges
Nov 9, 2009
1.509
113
  • 500k Club
  • Magicka
  • Heir to the Throne
  • Majesty 2 Collection
  • Hearts of Iron III
  • Divine Wind
  • Europa Universalis III Complete
  • Victoria 2: A House Divided
  • Victoria 2
  • Crusader Kings II
  • Victoria: Revolutions
  • Leviathan: Warships
  • The Kings Crusade
  • Europa Universalis III Complete
  • Majesty 2
  • March of the Eagles
  • Europa Universalis III Complete
  • Naval War: Arctic Circle
  • Prison Architect
  • Rome Gold
  • The Showdown Effect
  • Teleglitch: Die More Edition
  • Semper Fi
  • Sengoku
  • Ship Simulator Extremes
  • Sword of the Stars
  • Sword of the Stars II
  • Supreme Ruler 2020
  • Europa Universalis III
  • Arsenal of Democracy
  • Cities in Motion
  • Cities in Motion 2
  • Crusader Kings II: Legacy of Rome
  • Crusader Kings II: The Old Gods
  • Crusader Kings II: The Republic
  • Crusader Kings II: Sons of Abraham
  • Crusader Kings II: Sunset Invasion
  • Crusader Kings II: Sword of Islam
  • Darkest Hour
  • Dungeonland
  • Lead and Gold
  • Europa Universalis IV
  • Europa Universalis IV: Conquest of Paradise
  • For The Glory
  • For the Motherland
  • Gettysburg
  • Hearts of Iron III: Their Finest Hour
  • Impire
  • A Game of Dwarves
  • King Arthur II
Noted!

Thanks for the input!

/s