Princess Yndana approached her father with respect, but distraught.
"Father? Are you busy?"
"This is the perfect time, my beloved daughter. In fact, this peace treaty with the Erissu has left me with little to do beyond checking the usual reports and signing the usual approval forms."
"It's about that monster, Hephanira. I heard-"
"That's the point already! You
heard. Have you met the new governor yet?" He responded interrupting.
"Her reputation speaks for itself." Yndana responded obstinately.
"I am disappointed to hear you speaking like that, I thought I taught you better.
Never use somebody's reputation as your primary source of information about them. You must always check them over personally when feasible. Come, I will introduce you to her."
Princess Yndana's expectations for this meeting were not high. Hephanira was a name already known to many Wussari on Gul, more than any other Gulk including the emperor himself the name Hephanira was spoken with a fearful shudder. Wussari often could not be made to say what she had done to them. The idea that her father would make such a Gulk' the governer of Gul made her shudder.
As they approached the governor's mansion, they heard a loud, powerful voice calling "come in!" from inside the house. As they stepped in, a giant Gulk' loomed over them, taller than any Yndana had ever met before. Her beak looked strong and sharp, as did her claws.
"Welcome, glorious leader Darmug! And young Princess Yndana, how are you?" she said with surprising warmth, rare among the Gulk-Furki. But Princess Yndana didn't respond. Emperor Darmug spoke up.
"Since my daughter is destined to rule, I thought she should meet my newly appointed governor. Say hello, Yndana." Yndana greeted the governor, unsuccessfully attempting to mask the suspicion in her voice.
"I hope my resume is up to the standards of both my current glorious leader and my future one." She responded.
Princess Yndana spoke up. "I have heard that you have an excessively abusive temperament-" she started as if she would add "to the Wussari," but she quickly mumbled the words instead, knowing that such a complaint was not likely to be taken seriously. Even the suggestion of being "excessively abusive" was not a charge a Gulk' would typically make except as a backhanded compliment.
"Ah yes." she said with a bizarre smile. "I have something to show you that should provide some clarification."
They were led to a room filled with horrifying looking instruments. But wisely Yndana immediately recognized that one far more mundane instrument was of the most importance, hidden away in the corner of the room: an audio machine. The governor appeared to notice that the princess had noticed the machine.
"You mean... all this is just for show? A bluff?" She asked the governor.
"Not exactly" the governor responded. "other Wussari must never know bribes can be given, so that device is so that when I pull one of them aside for a reward they think I am punishing them for something else they did wrong and it keeps our conversations private." The governor went on to explain the sophistication of her methods in maximizing the output and cooperation of the Wussari, a system that used a combination of bribes on the one hand, and a variety of different types of punishments that would be considered "lesser" by most Gulk' on the other.
"You see, most Gulk' use a brute force approach. They think that the more physical pain they cause, the more motivated Wussari will be to work in the future. To make matters worse, they tend to be very arbitrary and will lash out more severely if they are in a bad mood or sometimes abuse them for their own amusement. I have been able to improve slave productivity by 10% simply by using a tiered system of punishment tailored to each Wussari individually, being consistent, never using punishment for doing the wrong thing when a cheap reward for doing the right thing will do the trick, and most importantly having informants among them so they can never get away with anything. Furthermore, you will notice that while each of these instruments can cause enormous suffering, the actual injury any of these instruments would cause is actually minimal. More traditional punishments cause to much damage to their skin and muscles, physically weakening them and creating a counterproductive vicious cycle. The best punishments are the ones that cause no physical injury at all, and most of the time actually need to be quite small for a small offense."
The princess still looked unimpressed.
"Think of it this way: in politics you always make sure to have something up your sleeve, right? Never allow your adversaries to know everything you have on them so you can always pull a trick when it is most needed. That's why you don't punish them most severely for minor offenses, you leave yourself nothing worse for if they do something more serious. All too often you will see a Wussari snap and kill their master before killing themselves, and it is a real tragedy we have not progressed further in out methods. But fear is a force multiplier: a scared Wussari will experience more pain than a calm one, as our lead sociologist recently discovered. That's why they must be scared all the time: more fear means less punishment. They suffer less, produce more, and everybody benefits."
"While I see your point," Yndana replied somewhat disingenuously, "I feel you could benefit even more by elevating their perceived status in your eyes. By treating them with respect, you give them a cause to work for. The Wussari are famously communal, and if they see you as an honorable leader that treats them with esteem, they will go above and beyond to try and be worthy of that esteem."
The governor paused for a moment. "A fascinating idea in theory, but does it work?" she asked.
Emperor Darmug spoke up "It does for her, she's worked with the Wussari that way ever since she was little more than a hatchling. I can't say I understand how she does it, but she has always managed to reach them somehow and make them
want to work."
A lightbulb went off for the governor. "Imagine that!" she said emphatically, her powerful voice thundering across the room, "we will have to speak more of how you do this, I would love to learn more."
Now it was the emperor whose face started to sour, and the princess's that started to show a glimmer of hope.
"It seems you have corrupted another mind today, my daughter." The emperor's voice was a mix of endearment, humor, and a touch of genuine concern. In time, the governor would adopt many of Yndana's strategies, and the two would develop a close friendship, but they would always maintain stark differences in their overall outlook on the Wussari.