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alig4321

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Aug 19, 2020
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Description
[Win10 64bit XboxGP] Crash on startup


Windows


Microsoft Store

What is your game version?
N/A

Do you have Space Race installed?
No

Please explain your issue is in as much detail as possible.
Game has been installed via the Xbox Game Pass for PC app and when clicking the icon in the Start Menu the game loads for a fraction of a second, enough to see the splash screen and then crashes back to the desktop with no message. Having looked into similar issues, I cannot find a crashes folder to report back with anything as there isn't one present in the location generally agreed upon (in %appdata%).

Can you replicate the issue?
Yes, this happens everytime I click to start the game.

Attachments
(DID NOT ANSWER QUESTION)
 
Upvote 0
If you have an AMD video card and are on the latest driver version, you'll need to revert to an older one. The Recommended one from May 2020 seems to be okay.


If that's not the case, Please attach here the latest (ONLY!) game log file, from here:
C:\Users\{Username}\AppData\Roaming\Surviving Mars\logs\
To see the AppData folder you'll need to enable View Hidden Items in File Explorer.

Plus, DXDIAG is a program you run from a command prompt or the Windows start menu 'run' dialog box (or 'search programs' in Windows 7 or later). After running it will open a window and start collecting info with a progress bar in the lower-left corner. When it completes click the 'save all information' button and save it to a file then attach that file here.