Surviving Mars - Issue with starting game

[xDDeStRo]

Description
Issue with starting game


Windows


Epic Store

What is your game version?
Newest from epic

Do you have Space Race installed?
No

Please explain your issue is in as much detail as possible.
When i start the game it immediately crashes, it just displays white screan for 1 sec.

Can you replicate the issue?
Yes when ever i launch the game.

Attachments
File(s) attached

 

[AndrewT]

The Windows 7 launch problem will be fixed for you when Epic release the current patch.

 

[xDDeStRo]

Has that happen yet or? Im still unable to launch the game

 

[Denniss]

version 6.1.7600? That's Win7 without Servicepack thus completely outdated.
Is that even a 64 Bit Win7 as required by the game?

 

[xDDeStRo]

yeah its 64 bit

 

[AndrewT]

Yes, you'll need to apply Win7 SP1 then all available updates, OR just skip all that and go straight to Win10.