Dear PDX support team,
i am currently trying to buy 3 DLC / expansions for cities skylines using PDX summer sale 2017 / PDX shop, and i cant get this to work:
After entering my billing and credit card data, when hitting the confirmation button the shop seems to redirect to another website to check my credit card data. As soon as it does, it returns me back to the shop form where the data i entered seems gone. The items i intended to purchase are still in my shopping cart. I am using Opera browser, without ad blockers or sumsuch on your / PDX website.
I tried this twice, but honestly i dont wanna mess around with my credit card too much, when a shop doesnt provide any information if the purchase worked or failed. Given what i wrote above i have to assume it failed, also since i didnt get any e-mail confirmation or whatever, but then why does the shop not give any informations what failed and why?
Can you look into this? Using my credit card (VISA) works perfectly with steam, so this cant be the issue. However PDX summer sale prices are not present in the steam shop, so i would prefer to use the lower prices of PDX summer sale. Please give me a hint how, and why my transactions did not work.
Thanks in advance!
i am currently trying to buy 3 DLC / expansions for cities skylines using PDX summer sale 2017 / PDX shop, and i cant get this to work:
After entering my billing and credit card data, when hitting the confirmation button the shop seems to redirect to another website to check my credit card data. As soon as it does, it returns me back to the shop form where the data i entered seems gone. The items i intended to purchase are still in my shopping cart. I am using Opera browser, without ad blockers or sumsuch on your / PDX website.
I tried this twice, but honestly i dont wanna mess around with my credit card too much, when a shop doesnt provide any information if the purchase worked or failed. Given what i wrote above i have to assume it failed, also since i didnt get any e-mail confirmation or whatever, but then why does the shop not give any informations what failed and why?
Can you look into this? Using my credit card (VISA) works perfectly with steam, so this cant be the issue. However PDX summer sale prices are not present in the steam shop, so i would prefer to use the lower prices of PDX summer sale. Please give me a hint how, and why my transactions did not work.
Thanks in advance!
. I'll send you a PM with more details.