Stuck in the Abyss (Minor DLC spoilers)

[lrrose]

My current objective is to find more torch keys so I can pursue Reef-Talon, but after searching the Abyss, the Darkened Hollow, and the tiny fraction of the Fractured Depths that I have access to, I still only have the Lazu Torchkey.

So far as I can tell, I have completed all the other quests in the Wound that I have access to. Can anybody help? Is my game glitched?

 

[Obsidian_David]

Hello @lrrose,

I'm sorry to hear you are stuck. Could you please post a savegame that we could use to see what you are seeing?

Also, if you have not yet used the Wardens Key, that may be the reason you are stuck, please re-read the description of that item for a non-spoiler hint.
-David

 

[lrrose]

I've attached a save file where I had the problem.

I managed to solve it by going back to an earlier save. I'm pretty sure it was a glitch (sorry for not posting this in the bugs subforum). I think the cause was entering the teleporter from the Abyss to the Fractured Depths before doing the sidequest "Gambler's Ruin". NOt doing this quest caused the Abyss-Depths teleporter only taking me to the small section of the Depths featured in that quest.

While trying to get around this bug, I encountered a second glitch where if you do the quest about the Insipid Moniker (I forget the quest name) before entering the Darkened Hollow, none of the teleporters will ever take you to the main section of the Darkened Hollow.

 

[Obsidian_David]

Thank you @lrrose, we'll check this out. So are are you blocked atm by the second glitch you found? or are you progressing past it?
-David

 

[lrrose]

I managed to solve the second glitch by loading an earlier save again. This time, I completed the main story path of the expansion without issue.

 

[Obsidian_David]

Great! Glad to hear you're at least not blocked from playing. And thank you for the save, hopefully we can find out what happened and patch this from affecting too many people in the future.
-David

 

[Mummolus]

I'm not entirely sure if I've run into this same issue or not. I apparently did the Gambler's Ruin quest without ever getting assigned it.

I have the Lazu torchkey but can't find any of the others. I have access to the Abyss, my current quest goal is to Open the Path to Reef-talon.

Update: I downloaded the save above and compared, looks like we're in the same situation. Where exactly is the second torchkey supposed to be?

 

[Taricus]

I seem to be having the same issue regarding the teleporter into the darkened hollow, only I haven't done any quest to enter the area prior to the one with reef-talon, and the teleporter from there takes me back to the wound hub. Loading from an earlier save prior to entering the abyss seems to have done nothing to solve the problem.

 

[Obsidian_David]

Hello all,

Just a quick update that there is indeed a bug here having to do with one of the teleporters not going to the correct place in some cases. We still have not found how things are getting set this way, so if you wouldn't mind uploading any bugged saves, or saves prior to getting stuck, those may help us discover the issue sooner. If we find a work-around in the meantime, we'll be sure to forward it to you all.

Thank you for your patience and support as we work to resolve this,
David

 

[Mummolus]

Savegame attached. Unfortunately I can't go back to an earlier one as they were overwritten, I had assumed I might not have the right torchkey for the pedestals and went out to get a bunch more in the Blade Grave.

 

[dodo00d]

Here you go

 

[BogusJuan]

I'm another person with a broke game, too far to go back:

 

[Communard]

Here you go

 

[McRadness]

In front of the eastern teleport pad, It just leads to the map screen with the same places even though this is where it told me to go and became active when I went near it.

 

[Mummolus]

I'm not sure if this is related but I'm now unable to finish the main storyline of the game. I finished Verse's plotline and killed the Voices of Nerat without actually delivering the Writ of Execution I had for him, but everybody seems to recognize that he's dead. I also wrapped up the battle in Lethian's Crossing without issue but it doesn't seem like my quest log updated.

 

[BogusJuan]

Wouldn't suppose there is a console command workaround in the meantime?

 

[McRadness]

That would be nice. Something to make this not a total waste at the moment. >_>

 

[imvdm]

Hello all,

Just a quick update that there is indeed a bug here having to do with one of the teleporters not going to the correct place in some cases. We still have not found how things are getting set this way, so if you wouldn't mind uploading any bugged saves, or saves prior to getting stuck, those may help us discover the issue sooner. If we find a work-around in the meantime, we'll be sure to forward it to you all.

Thank you for your patience and support as we work to resolve this,
David

Can we have an update on the issue, many of us can't progress in the Bastard's wound because of this bugged portal

 

[Obsidian_David]

Hello all,

Very reasonable request @imvdm. We believe we have found the root(s) of these issues. There are a couple edge cases that can occur, so we are trying to test that our fix handles all the cases we can find. Unfortunately I don't have a timeline for when we'll be able to publish a fix to all the distribution platforms other than to say we are aiming to do so as soon as we safely can (including fixes for some other game progression blocking bugs that have been reported).

Thank you all for your help and patience as we work through this issue as quickly as possible,
David

 

[Obsidian_David]

Hello all,

Just a quick update that the fix for this was included in last night's patch. If you had already experienced the issue on your playthrough, you may need to return to the settlement in Bastard's Wound to trigger the fix we put in.

If you are still experiencing this issue, please let me know!

Thank you for your patience,
David