Home Trending Latest threads New posts Developer diaries

Stellaris Fails to Launch

Jump to latest Follow Reply
  • We have updated our Community Code of Conduct. Please read through the new rules for the forum that are an integral part of Paradox Interactive’s User Agreement.
Stellaris 51299 Bug Reports 32009 Suggestions 19784 Tech Support 2992 Multiplayer 383 User Mods 4697 Stellaris AAR (After Action Reports) Console edition 1237
SobBaget

SobBaget

Recruit
12 Badges
Sep 9, 2016
7
0
  • Europa Universalis IV: Art of War
  • Europa Universalis IV: Conquest of Paradise
  • Europa Universalis IV
  • Europa Universalis IV: El Dorado
  • Crusader Kings II: Way of Life
  • Stellaris
  • Hearts of Iron IV: Cadet
  • Europa Universalis IV: Rights of Man
  • Prison Architect
  • Imperator: Rome Sign Up
  • Crusader Kings II
  • Crusader Kings II: The Old Gods
Hello,

Ever since the release of 2.7, I have been entirely unable to launch Stellaris through any means. I have tried everything in the 'Known Issues and Solutions' thread, but I've seen no difference. The only solution I've found on my own is rolling back to 2.6.3, though this is obviously not ideal. Not sure what to add here to give more info, so input would be appreciated.
 
In the game launcher please set Display mode to Borderless.

IF that doesn't help, Please do a full **clean** re-install:

- move any valued save games elsewhere, and user_empire_designs.txt from /Documents/Paradox Interactive/Stellaris/ if you have made any custom empires or races.
- "uninstall" in Steam-Stellaris
- manually delete both the Steam/SteamApps/common/Stellaris AND Documents/Paradox/Stellaris folders
- re-install game in Steam, run a Steam Verify when done.
- add stellaris.exe to the exceptions list of your antivirus app; ESPECIALLY if you have Windows Defender, add it to the Ransomware "Apps Allowed Through" list.
- start the game with no mods active and test

In particular you need to make sure there are no files or folders left under either the Steam Stellaris or Documents Stellaris locations, before installing again.

Also if you have FRAPS or the MSI Gaming App or Rivatuner installed, disable it as it clashes with this game.

If that doesn't help:
DXDIAG is a program you run from a command prompt or the Windows start menu 'run' dialog box (or 'search programs' in Windows 7 or later). After running it will open a window and start collecting info with a progress bar in the lower-left corner. When it completes click the 'save all information' button and save it to a file then attach that file here.

Please attach your Documents/Paradox/Stellaris/settings.txt and pdx_settings.txt .
From your Documents/Paradox/Stellaris/logs/ folder, attach system.log .
 
  • 1
Reactions:
AndrewT said:
In the game launcher please set Display mode to Borderless.

IF that doesn't help, Please do a full **clean** re-install:

- move any valued save games elsewhere, and user_empire_designs.txt from /Documents/Paradox Interactive/Stellaris/ if you have made any custom empires or races.
- "uninstall" in Steam-Stellaris
- manually delete both the Steam/SteamApps/common/Stellaris AND Documents/Paradox/Stellaris folders
- re-install game in Steam, run a Steam Verify when done.
- add stellaris.exe to the exceptions list of your antivirus app; ESPECIALLY if you have Windows Defender, add it to the Ransomware "Apps Allowed Through" list.
- start the game with no mods active and test

In particular you need to make sure there are no files or folders left under either the Steam Stellaris or Documents Stellaris locations, before installing again.

Also if you have FRAPS or the MSI Gaming App or Rivatuner installed, disable it as it clashes with this game.
Click to expand...
Already tried these. I gave them another shot to make sure, but there was unfortunately no change.

AndrewT said:
Documents/Paradox/Stellaris/settings.txt
Documents/Paradox/Stellaris/logs/
Click to expand...
I haven't been able to get these to generate since my first reinstall of Stellaris. Is there anything I can do about this?
 

Attachments

  • DxDiag.txt
    121,9 KB · Views: 0
  • pdx_settings.txt
    331 bytes · Views: 0
Not sure I've seen that Windows error c06d007e before. If you exit the Steam app entirely and run stellaris.exe directly from Windows Explorer, what happens? Any error show then?

What antivirus do you use? Add stellaris.exe to the exceptions list of your antivirus app; ESPECIALLY if you have Windows Defender, add it to the Ransomware "Apps Allowed Through" list.


Please go here
support.microsoft.com

Latest supported Visual C++ Redistributable downloads

This article lists the download links for the latest versions of Visual C++ Redistributable packages.
support.microsoft.com
And run the x86 and x64 installers there.

If still no good:

Use the System File Checker tool to repair missing or corrupted system files - Microsoft Support

Describes how to use the System File Checker tool to troubleshoot missing or corrupted system files in Windows 8.1, Windows 8, Windows 7 or Windows Vista.
support.microsoft.com support.microsoft.com

Good luck!
 
  • 1
Reactions:
AndrewT said:
Not sure I've seen that Windows error c06d007e before. If you exit the Steam app entirely and run stellaris.exe directly from Windows Explorer, what happens? Any error show then?
Click to expand...
Immediate crash after the Stellaris window shows, logs unfortunately still don't generate.
AndrewT said:
What antivirus do you use? Add stellaris.exe to the exceptions list of your antivirus app; ESPECIALLY if you have Windows Defender, add it to the Ransomware "Apps Allowed Through" list.
Click to expand...
I use Malwarebytes and already have Stellaris excluded.
AndrewT said:
Please go here
And run the x86 and x64 installers there.
If still no good:
Click to expand...
Unfortunately, still nothing it seems.
 
  • 1
Reactions:
AndrewT said:
Did SFC scannow find anything to fix?
Click to expand...
My bad, should've specified. No issues were found.

The repair tool was unable to find the issue and suggests these two solutions:

Reregister Windows Installer service
Restart Windows Installer service

which does not seem to have helped.

Strangely, Stellaris keeps alternating between failing to get past the launcher and crashing immediately after I click play in the launcher, and apparently, Europa Universalis has started suffering from the same problem.
 
Can i get all the logs from EU4 too please?
 
  • 1
Reactions:
At this point I suspect there is something wrong deep in Windows, but it's beyond me to find it.

One last shot: please install and run the free utility Speccy. Send its output to a text file and attach that here please.
 
  • 1
Reactions:
What was your machine doing when you ran that? Because the GPU temperature there is remarkably high, 79c. And the CPU is 73c. If those are idle temps they are WAy too high,m we'd more normally see in the 30s-50s at most. Unlikely to be the direct cause of your problem here, but it definitely needs to be looked into.

You have at least part of malwarebytes still running:
C:\Program Files\Malwarebytes\Anti-Malware\mbamtray.exe

And try unplugging that HUION tablet before running the game.

Good luck!
 
  • 1
Reactions:
Great! But do keep an eye on those temps, you don't want them to ever go over 80c.
 
You must log in or register to reply here.
Top Bottom
Back