Stellaris 30% crash - connected mouse crash

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LehMarc

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Hello Stellaris Team! Unfortunately I have the problem that I can't play Stellaris, which I bought some time ago on Steam. I have the problem that the game in the loading screen crashes at 30%.

After some research on the internet I came across the solution to remove the controller (in my case the Steam Controller) and mouse from my PC. This solution was only a partial success. In the start menu of Stellaris I click on "play", I hang the mouse from the PC and the game loads to 100%. In the next window I see the patch notes (patch 2.2 "Le Guin"), which I have to confirm with a mouse click. I connect the mouse and the game immediately crashes again.

I then contacted the Stellaris page on Facebook again - they gave me the following advice:

We can only recommend that you try to uninstall the game, remove all leftover files (in the game's installation folder and your "documents" folder) and try to install it again, with no controller, no mods and using the latest "test" branch. You can enable it via the beta tab in your game's properties on Steam.

I uninstalled the game, deleted the Stellaris folder in the directory "Documents", let CCleaner run over it, restarted my PC, installed Stellaris without mods, activated the beta "stellaris_test - testing and crossplay branch", unfortunately it didn't work.

If the mouse is connected to the PC and I start the game, it crashes when the loading bar reaches the 30 percent mark. I disconnected the mouse after pressing the "play" button, the game started without problems. When the patch notes appeared I connected the mouse again, I could even confirm the patch notes (by checking the box "Do not show again").

A few seconds after confirming the patch notes the game crashed again. I repeated this process again, but after the game was 100% loaded, the patch notes reappeared. I connected my mouse to the PC again and Stellaris crashes again.

Computer specs:


I would be very grateful if anyone could help me with my problem...I would love to play Stellaris again! :)

Marc
 

LehMarc

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Did you try a different mouse?

I have now tested another mouse...and the game works!

But the solution is not really satisfactory. I have 100+ games in Steam and the Roccat mouse works fine with any of these games.

If you register your game there is a dedicated technical support forum for issues like this.

Thank you so much for that clue, I didn't know!
 

LehMarc

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I was able to solve the problem by now. The reason was the outdated software/driver of the ROCCAT mouse.

After installing the new mouse software/driver (the old version was uninstalled before) the game starts without problems (test branch and normal version of the game).
 

Eldoran

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Glad it worked out. But i read you use ccleaner. I can only strongly advise against such tools, they do often nore harm than good. Especially ccleaner had its fair share of problems...

Sorry a bit OT its about user security so its always relevent ay?