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Angelos

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Why would you need a key for 10? Its unregistrable, i believe..
 

novapaddy

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Thanks a lot! I just subscribed for this thread.

serge, I believe Paradox are still on their Christmas Holidays and will be dealing with this issue on their return... hopefully. Lots of us have issues like yours, although I think personally, that Steam have seriously misled you if you've bought all those games .. and no CD key... You'd expect them to say that upfront .. before you pay over your money.
 

Mivo

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Is there an update for this situation? Various games of my Paradox pack are still missing their CD keys.
 

Raptor83

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At least in case of HoI2 its Paradox fault - I have HoI2 from Steam for over 1 year and when I contacted Paradox support about missing CD key I was told, that they never provided CD keys to Valve (owner of Steam) - and that this situation wont change.
 

novapaddy

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At least in case of HoI2 its Paradox fault - I have HoI2 from Steam for over 1 year and when I contacted Paradox support about missing CD key I was told, that they never provided CD keys to Valve (owner of Steam) - and that this situation wont change.

I'm beginning to think that there is a legal case brewing here... in the sense that :

I buy a product, be it on Steam or Stardock or Gamersgate, it doesn't matter. I'm entitled to have a Full Product, meaning all the serial keys I will need. It is not right that my product is different depending on where I bought it. A Product is a product 100%, or is someone selling "less than 100% product"?

And as for Current Games versus Classic Games... Surely a Current Game is a game that is currently for sale? And if a game is currently for sale, then the buyer must be sold a 100% product game, and not some kind of diminished product?

I have bought quite a lot of Paradox games over Christmas and I'm still waiting on keys, that's for Current and Classic games, but I'm expecting to receive the keys I need. ...
 
Last edited:

novapaddy

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as far as i know hoi2 has no keys for this forum. or has anybody ever seen an hoi2 icon?

I'm not talking about HOI2, I'm talking about Paradox games in general, for which there are numerous posts complaining about missing or non-existent keys.

Personally, I'm searching for a Warband key and Gallactic Assault key (I think?). One game is Current and the other Classic.
 

Filou

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Seems they solved the problem, at least for M&B Warband. I just successfully registered with my steam key that was not working during the holidays :)
 

Kallocain

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I purchased Paradox complete pack at Steam and tried to register games from this pack in Paradox game registration system. here are some issues for games from this pack:
1. Mount & Blade: Warband -> Paradox says - Invalid Key
2. Supreme Ruler 2020 -> No key found on steam in detailed view
3. Ship Simulator Extremes -> Steam shows 5x5 key. Paradox has 6x4 fields for key.
4. Rome Gold -> Invalid Key but successful for "Europa Universalis: Rome" registration
5. Penumbra - Black Plague -> No key found on steam in detailed view
6. Lionheart -> No key found on steam in detailed view
7. Lead and Gold -> No key found on steam in detailed view
8. Elven Legacy -> No key found on steam in detailed view
9. East India Company -> No key found on steam in detailed view
10. Hearts of Iron 2 -> No key found on steam in detailed view

I contacted Steam support and they redirected me to your support. They said "Please note that no CD key is included with Steam purchases of games 2, 5, 6, 7, 8, 9, & 10."

How can I register these games in your system? Note that I can play these games without problems but I want to register to have access to additional materials and support.

I have now imported Warband and shipsim keys. If you have 5x5, like this: aaaa-bbbbb-ccccc-ddddd-eeeee you enter them in our system like this: aaaa-abbb-bbcc-cccd-dddd-eeee, so you just skip the last character.
I know the my games page is really bad and we are planning for a makeover, but until then it needs to work like this.

As for the games lacking keys, we are trying to solve that, but things are moving oh so very slow. All the games where keys might be missing have totally open forums though, so you will not miss out on any content beside the actual medal under your avatar.
 

gigau

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As for the games lacking keys, we are trying to solve that, but things are moving oh so very slow. All the games where keys might be missing have totally open forums though, so you will not miss out on any content beside the actual medal under your avatar.

Yes, but we love our shiny icons :D

Thanks for helping us, Kallocain... it's really nice having someone as friendly and helpful around :cool:
 

Nikolai II

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.Spartan

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I also have the same situation going on and it sucks!

I sent an email to this forum admin as well as CS and received no response. It has been a couple weeks now.
I also filed a ticked with Steam. The response was pure bullcrap!

My ticket posts:

1. I just purchased your Paradox Interactive Complete Pack but sadly of the title I have check so far I did not receive any CD keys for:

Supreme Ruler 2020 - No CD Key
Penumbra: Black Plague - No CD Key
Lionheart: Kings' Crusade - No CD Key
Lead and Gold: - No CD Key
East India Company - No CD Key
East India Company Collection - No CD Key
Hearts of Iron 2 Complete - No CD Key
Elven Legacy - No CD Key
Elven Legacy Collection - No CD Key
Knights of Honor - No CD Key
Majesty Gold - No CD Key
Penumbra Requiem - No CD Key
Sword of the Stars: Argos Naval Yard - No CD Key
Crusaders: Thy Kingdom Come - No CD Key

Additionally, The following keys you issued do not work on the PI Support forum system:

Ship Simulator Extreme: CAKNQ-R6J9Y-X97EZ-QN9JZ-4G9CX
EU-Rome - Gold: STRO-2CF7-F5E4-A977-7409-37F4

Could you please look into this situation?

Spartan
2 Message by Support Tech Derrick on Sat, 25th Dec 2010 2:06 am Hello William,

Thank you for contacting Steam Support.

Not all games require CD keys and thus you will not receive any.

If you have any further questions please let me know.
3 Message by you on Sat, 25th Dec 2010 3:59 pm The developers require a CD for registration of the official site for access to mod forums and for support.

Also the keys I listed dont work. What about those?
4 Message by Support Tech Derrick on Wed, 29th Dec 2010 4:12 am Hello William,

You will need to contact the owners of the forums to see why the keys are not being accepted as we have no control over this.

If you have any further questions please let me know.
Steam of course closed the ticket. Now what?

I purchased the package to support you guys (I already own many of the tiles listed) and have no intention of ever playing the others and even purchased a few on GG which I have never played to also support you guys. So, now, here I sit with a big huge case of cognitive dissonance.
 

Raptor83

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I also have the same situation going on and it sucks!

I sent an email to this forum admin as well as CS and received no response. It has been a couple weeks now.
I also filed a ticked with Steam. The response was pure bullcrap!

My ticket posts:

Steam of course closed the ticket. Now what?

I purchased the package to support you guys (I already own many of the tiles listed) and have no intention of ever playing the others and even purchased a few on GG which I have never played to also support you guys. So, now, here I sit with a big huge case of cognitive dissonance.

issues with keys (among other things) are now to be reported here: http://paradox.zendesk.com/
 

.Spartan

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