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unmerged(224556)

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Most of mine registered..though some did not contain a CD key or were too short/long..and the ones where they were too short I did what it said and just added the right number of "X" or w/e and likewise for the too long ones I just put as much as I could put in..neither worked..doesn't much matter though, do you really wanna be icon-hunting? :D
 

Veldmaarschalk

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Most of mine registered..though some did not contain a CD key or were too short/long..and the ones where they were too short I did what it said and just added the right number of "X" or w/e and likewise for the too long ones I just put as much as I could put in..neither worked..doesn't much matter though, do you really wanna be icon-hunting? :D

Who would want to do that ? :)
 

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Most of mine registered..though some did not contain a CD key or were too short/long..and the ones where they were too short I did what it said and just added the right number of "X" or w/e and likewise for the too long ones I just put as much as I could put in..neither worked..doesn't much matter though, do you really wanna be icon-hunting? :D

Since I ended up playing with people like Alexspeed and theDarkside I feel a bit short on them :p

The thing is: when something goes wrong you won't have access to the tech support either without the key. And unfortunately about half of the Paradox games seem to require a little bit of assistance to get started.
 

Angelos

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Moreover, one can't even post in many of the subforums, if the appropriate game is not registered...And, anyway, the icon is something you paid for and you should be able to get it.
 

th3freakie

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Alexspeed

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Since I ended up playing with people like Alexspeed and theDarkside I feel a bit short on them :p

Daaawww :D

On the Topic:
I bought the steam-paradox-packet too.... yes, i know, it makes zero sense,
but it was a too good deal to pass up and i want to show where i belong ;)

I doubt i will ever play a paradox game via Steam tough,
i will treat this steam-copies as a reserve in case something happenes
to my play-copies from retail or gamersgate :)

BUT the thing with the serials HAS to be solved please!

Everyone deserves to be able to register his game,
get the support, forum access, and of course - the icon!
 

th3freakie

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I am sure that once Kallocain has returned she will look into it and will solve the problem ;)

Castellon is on the case now. I pity the fools at Steam.
 

novapaddy

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Simple Solution to the Steam/Warband serial keys issue:

Today I bought M&B Warband on Steam for a little over 6 euros. A Bargain, yes, and I snapped it up immediately. Since I had spent a lot of money over the holidays buying Paradox games, and had only 6.83 euros left to spend, I think I did very well.

Unfortunately now my 4x4 serial key provided by Steam doesn't allow me to register the game on Paradox and get another little icon beside my avatar!

So, where do we go from here? Well the solution is very simple. But first of all, where does the actual problem lie?

I only realised today, that Taleworlds actually made the game, and only then when I started up the game and their logo was there. I thought Paradox had made the game. I contacted Taleworlds, and they told me to contact Paradox.

From other posts on the Warband forum, others have contacted Steam about the issue, and Steam tell them to contact Paradox also. Which is fair enough, as the game works and so their obligations have been fulfilled.

Others have mentioned in the Warband forum, that Gamersgate also provides a 4x4 serial key.

So that leaves Paradox, who I presume are publishers of the game for TaleWorlds? Possibly because Paradox have a huge fanbase?

Paradox have a link to buy the game on Steam, so they are encouraging Paradox fans to go to Steam to buy the game, or any Paradox game for that matter.

The Paradox register page shows a 6x4 serial key function.



Lots of people have this same issue as me.

It is noted that some Paradox staff have been contacting Steam/Talesworlds etc to solve the issue.

But wouldn't simple solution be for Paradox to change the 6x4 serial key on the registration screen to a 4x4 one, and even then people with a 5x5 key would still be able to register the game, as the extra characters wouldn't be required.

Wouldn't this be the simplest solution to the problem, and make all the Paradox fans happy again?;)
 

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I am sure that once Kallocain has returned she will look into it and will solve the problem ;)

I guess so, and i hope she will crush those lazy steamboys with the Iron Heart & Cross of Paradox! :D
 

Angelos

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Being in trouble myself with Steam (they wont give me my Lionheart s/n), i would certainly hope for that to happen...Sadly, chances are not in our favor. No matter how well intentioned Kallocain is (no doubts there, really) there is preciously little PI could do to Steam. The difference in financial scale is humongous. All we can really hope for, would be a semi-aggressive mail, that would put collectively what we have all been saying these last few days. Anything more would probably not be beneficial anyhow. What we could do though, would be to avoid Steam in the future, at least for PI games. I know i will...
 

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Or what about Steam just providing the service they are ought to? It's like selling cars without selling the keys and then expecting the producer to provide them for you instead of the shop which lost your keys.

1. You dont need CD key to play those games
2. They (Steam) are giving customers CD keys which they recieved from Paradox, so problem might be with batch of CD keys they were given.
 

Angelos

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Actually, that might be true...I had a problem once with my L&G serial, straight from the box :) But in some cases, they are not even trying...After several automated answers to my mails, now they just wont receive them. The definitive case of customer service :)
 

Teurlinx

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1. You dont need CD key to play those games
2. They (Steam) are giving customers CD keys which they recieved from Paradox, so problem might be with batch of CD keys they were given.

You need the keys to get to the support sub-fora though, I'd like to think I'm entitled to support when I purchase a game. Also with one of the keys being 'invalid' how do I know that the game Steam sold me isn't illegal?

Maybe you see the CD Keys as unnecessary, but I don't think they are. And in any case I'm fully entitled to get what I paid for.
 

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Well, the obvious reason for this mess isn't because steam is horrible (I still don't get why everyone here practically hates Steam.) or because PI is bad. It's just the good old lack of communication between two parties.
 

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Well, the obvious reason for this mess isn't because steam is horrible (I still don't get why everyone here practically hates Steam.) or because PI is bad. It's just the good old lack of communication between two parties.

Exactly. Look at how busy they must be. Its even been stated by paradox staff that steam are very busy this time of the year, and that seems to be convintently ignored. Personally I'm unhappy with a few things about steam, but everyone here seems to down right hate them for no reason.

You're getting a great deal on Paradox games, and you can't even wait a few days for cd keys which AREN'T needed at ALL to play the games. Sure if you want technichal support you need it, but, if you just bought that pack.. Why do you need the support asap? You just bought like 40 games. Yes its pretty bad on Steam's part, but hoenstly, some people just seem hateful.
 

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  • Sengoku
  • Imperator: Rome - Magna Graecia
  • Humble Paradox Bundle
  • Imperator: Rome Deluxe Edition
  • Surviving Mars: Digital Deluxe Edition
I wouldn't call it hate, really :) Personally i have an account there for quite some time, have a few games there besides PI's and actually find them better than Impulse or D2D. But the fact remains that their response to the avalanche of requests from here, has been inadequate at best. And while one has to recognize that the season is busy for them, thst realization does not absolve them from their rensponsibility. Proper behaviour is the gnomon of a good company, and Steam seems to have failed on that. After all, when a company has the amount of income Steam appears to have (according to all sites i browsed and statements from PI staff), it could easily afford to hire a couple more people to keep the complaint tide low...This is not hate, it is constructive criticism...And we do it because we love them (ok, that last one might be a joke :)).
 

serge.sobchuk

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142 Badges
Aug 19, 2010
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  • Semper Fi
  • Cities: Skylines - After Dark
  • King Arthur II
  • The Kings Crusade
  • Magicka
  • Majesty 2
  • March of the Eagles
  • Pillars of Eternity
  • Pirates of Black Cove
  • Europa Universalis IV: Res Publica
  • Victoria: Revolutions
  • Europa Universalis: Rome
  • Rome Gold
  • Heir to the Throne
  • Sengoku
  • Ship Simulator Extremes
  • Sword of the Stars
  • Sword of the Stars II
  • Mount & Blade: Warband
  • Cities: Skylines Deluxe Edition
  • Victoria 2: A House Divided
  • Victoria 2: Heart of Darkness
  • Rome: Vae Victis
  • Warlock: Master of the Arcane
  • Warlock 2: The Exiled
  • Warlock 2: Wrath of the Nagas
  • Europa Universalis III
  • Hearts of Iron II: Armageddon
  • Crusader Kings II
  • Crusader Kings II: Charlemagne
  • Crusader Kings II: Legacy of Rome
  • Crusader Kings II: The Old Gods
  • Crusader Kings II: Rajas of India
  • Crusader Kings II: The Republic
  • Crusader Kings II: Sons of Abraham
  • Crusader Kings II: Sunset Invasion
  • Crusader Kings II: Sword of Islam
  • Commander: Conquest of the Americas
  • East India Company Collection
  • Arsenal of Democracy
  • Europa Universalis III Complete
  • Divine Wind
  • Europa Universalis IV: Art of War
  • Europa Universalis IV: Conquest of Paradise
  • Europa Universalis IV: Wealth of Nations
  • Europa Universalis IV: Call to arms event
  • For The Glory
  • For the Motherland
  • Hearts of Iron III
  • Hearts of Iron III: Their Finest Hour
Keys from Steam

I purchased Paradox complete pack at Steam and tried to register games from this pack in Paradox game registration system. here are some issues for games from this pack:
1. Mount & Blade: Warband -> Paradox says - Invalid Key
2. Supreme Ruler 2020 -> No key found on steam in detailed view
3. Ship Simulator Extremes -> Steam shows 5x5 key. Paradox has 6x4 fields for key.
4. Rome Gold -> Invalid Key but successful for "Europa Universalis: Rome" registration
5. Penumbra - Black Plague -> No key found on steam in detailed view
6. Lionheart -> No key found on steam in detailed view
7. Lead and Gold -> No key found on steam in detailed view
8. Elven Legacy -> No key found on steam in detailed view
9. East India Company -> No key found on steam in detailed view
10. Hearts of Iron 2 -> No key found on steam in detailed view

I contacted Steam support and they redirected me to your support. They said "Please note that no CD key is included with Steam purchases of games 2, 5, 6, 7, 8, 9, & 10."

How can I register these games in your system? Note that I can play these games without problems but I want to register to have access to additional materials and support.