starting campaign CTD

[AngelRay]

Hi,
I bought the game from steam but when I stgarted it, when wanting to launch a campaign, it CTD... Each time.

Is that a known problem? at this moment I asked a refund because I'd not pay for a game which doesn't work on my computer.

It's on W10.

 

[AndrewT]

Please attach here the game log:
C:\Users\YourUserName\AppData\LocalLow\Harebrained Schemes\BATTLETECH\output_log.txt

To see the AppData folder you'll need to enable View Hidden Items in File Explorer.


DXDIAG is a program you run from a command prompt or the Windows start menu 'run' dialog box (or 'search programs' in Windows 7 or later). After running it will open a window and start collecting info with a progress bar in the lower-left corner. When it completes click the 'save all information' button and save it to a file then attach that file here.