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cHabu

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Since a few months, my game (via Steam) will start-up in a very small window.

Talked about this in the Skylines facebook group and tried all the advice i was given (check game integrity, deleted local game content, start with code -force-d3d9)

check file for screen print of start-up error....

Rgds, Chris.
 

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  • Sklines screenprint 2015-08-30.jpg
    Sklines screenprint 2015-08-30.jpg
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AndrewT

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Please try a clean reinstall:

- Remove the game from Steam (delete local content)
- Manually delete all these files and folders, if still there:

...\Steam\steamapps\common\Cities_Skylines\

...\Steam\userdata\<SteamID>\255710\

...\Users\<UserName>\Documents\Colossal Order\Cities_Skylines

...\AppData\Local\Colossal Order\Cities_Skylines
(first move the /saves/ folder elsewhere to keep your save games)

- In the Steam Workshop, un-subscribe from ALL mods and assets
- Install the game again, but BEFORE running for the first time, in Steam right-click on this game and choose Properties. Click on Set launch Options, and paste this in there: -force-d3d9
- Now run the game up and start a new city.
- If all goes OK, move the save games back and try again.
- If still OK, you can start subscribing to mods and assets again. But test the game after every few, to make sure a bad one has not come down again.

IF that doesn't help:
DXDIAG is a program you run from a command prompt or the Windows start menu 'run' dialog box (or 'search programs' in Windows 7). After running it will open a window and start collecting info with a progress bar in the lower-left corner. When it completes click the 'save all information' button and save it to a file then attach that file here.

Please attach this log file:
...\Steam\steamapps\common\Cities_Skylines\Cities_Data\output_log.txt
 

cHabu

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Tried the above tips but got the same result.

Requested files attached.
 

Attachments

  • output_log.txt
    15,5 KB · Views: 75
  • DxDiag 32bits.txt
    24 KB · Views: 282
  • DxDiag 64bits.txt
    43,4 KB · Views: 550

AndrewT

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Updated video driver for you
http://support.amd.com/en-us/download/desktop?os=Windows 7 - 64

That aside, not much of a clue in those files, sadly. Was there any change or update (whether to the game or your computer) that seemed to trigger this problem?

I see a number of save games in there, which I presume are left over from back when it used to work, no doubt several versions ago. Can you move out or delete all those saves and try again please?

Also, there are command line options for setting the game's resolution. try adding these:

-screen-width 1600 -screen-height 900

to match your desktop resolution.