So after 2,5 years and ~800 hours I uninstalled

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SectorsAreOkay

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You are free not to participate.
I am also free to make commentary on improving a community to which I belong. I don't understand this modern idea that bad behavior is just supposed to be allowed and tolerated, and that the only valid solution is to leave. We are just turning over control people acting poorly. Communities absolutely should police themselves and have these discussions.
 

Uncle_Joe

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He's not disagreeing with you on the quality of the content. He's disagreeing with your assertion that the Devs should give up their hard earned holiday because the game has some bugs. I absolutely agree with everyone that says that this update shouldn't have been released 2 weeks before they went on holiday. It should have waited until the new year even if that would've hurt Q4 profits for the company, because ensuring the goodwill of your customer base is important for a games company.

However, you didn't say that. You said they shouldn't have gone on holiday at all. That's the kind of self-absorbed mindset that leads to incredibly toxic forums and horrendous work environments. It takes away the empathy in the equation. The devs are people too. They're allowed to have time off with their families, to enjoy Christmas, to have time away from work. They may enjoy their job but they're still human and trying to act like they should bow to the customers' whims because of a game? You need to get your priorities in order, mate. At the end of the day, no matter how fun this game might be, it's not the end of the world if it takes a bit longer to bring it up to snuff.

Yes yes yes, everyone works hard for their vacations and family time etc etc. They are not the exception there. I'm sure everyone who paid for the game wanted to enjoy it over THEIR hard-earned vacations etc etc. And think of all of those poor retail employees who have to work during the holiday season to appease those rapid self-absorbed customers who want to SHOP! Oh the humanity! Please...

No one said (certainly not me) that they should give up their vacations to the whims of the rabid minority of people here. But a great many companies maintain SOME sort of presence even during holiday time. They can (and obviously did) choose not to employ such a resource. But then it shouldn't come as a surprise when the attitude on the forum went from bad to worse over the last 3 weeks. As I said above, I ignored it during the holidays but coming back on the week AFTER most companies return and still finding not a single response or presence was unexpected. /shrug
 

dostillevi

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I don't think it's productive to make speculative statements about, judge, or compare the actions of the Paradox development team to those of other companies, especially in other industries. Many of us are frustrated with the state of the game, but that isn't resolved by going after the developer's vacation time.
 

ragehavoc

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People don't seem to want to talk about the issues of a company releasing a complete mess of a build before going on holiday, it simply doesn't make the dev's or the company look very good.

We can go off on tangents, but that doesn't change the fact that anyone with common sense would know it was a bad idea, and yet they did it anyway.

It leads many to think either the company is being greedy or the dev's are incompetent.

I have no idea why people are making claims that anyone is saying they should not get a holiday, as far as I can tell everyone is saying that they should not have released it before their holiday, not that they should not have gone. Some may want to deflect and try to change the subject, but no one is saying they shouldn't get holiday.
 
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dostillevi

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For me, I just find the whole 'we are disappearing for weeks while the game is in this condition' thing as unacceptable. In most industries if you have a broken release, you do what you have to do to make it right as quickly as possible. You at LEAST have a person continuing to monitor and communicate with the clients (or customers). You do NOT simply 'go dark' for 3 weeks.

Even a single person checking in from time to to thank people for bug reports and inform people that the items are being looked at and will be corrected would be a huge help. That's the way you should do business, not just 'here you go! enjoy the mess, we're off on holiday....BYEEEEEEEE!'

That said, I know that everyone is entitled to time off with family etc. But I think as a professional company you should have some sort of rotation set up where SOMEONE is available at least one every few days to keep your customers updated or at least mollified.

I have no idea why people are making claims that anyone is saying they should not get a holiday, as far as I can tell everyone is saying they should not have released it before their holiday, not that they should not have gone. some people may want to deflect and try to change the subject, but no one is saying they shouldnt get holiday.

I think for me it was the above quote.

edit: there was also a post on here talking about all hands on deck, cancelling vacation time to fix the issue and so on. I don't see it anymore.
 

ragehavoc

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I think for me it was the above quote.

The above quote?, "That said, I know that everyone is entitled to time off with family etc. But I think as a professional company you should have some sort of rotation set up where SOMEONE is available at least one every few days to keep your customers updated or at least mollified."

I am not sure where it says they should not get their holiday at all?

edit: so a non-existent post ("I swear it was there") and a post that clearly doesn't say they shouldn't be able to take holiday is the reason why people are calling others names and jumping to conclusions?? got it...
 
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Uncle_Joe

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And I stand by that...It's not a good business practice to completely disappear while leaving a product in a less than idea state. No one (including me) is saying that they should all be working diligently through their vacation but maintaining a minimal presence could have deflected much of the acrimony (obviously not all as a small minority would be displeased if they mailed out $100 bills to everyone who logged into the game).

In this day and age, people can easily monitor things like forums from their phone or at least remotely from home. What I'm saying is if it were my company, I'd do my damn best not to abandon all communication when it's clear that a mistake in the timing of the release may have been made. I believe that history has shown (across many companies) that 'radio silence' is one of the things guaranteed to generate ill will in these situations.
 

ragehavoc

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And I stand by that...It's not a good business practice to completely disappear while leaving a product in a less than idea state. No one (including me) is saying that they should all be working diligently through their vacation but maintaining a minimal presence could have deflected much of the acrimony (obviously not all as a small minority would be displeased if they mailed out $100 bills to everyone who logged into the game).

In this day and age, people can easily monitor things like forums from their phone or at least remotely from home. What I'm saying is if it were my company, I'd do my damn best not to abandon all communication when it's clear that a mistake in the timing of the release may have been made. I believe that history has shown (across many companies) that 'radio silence' is one of the things guaranteed to generate ill will in these situations.


It is especially frustrating when their twitter account tweets non stop during the holidays, so clearly the, "everyone has to go on holiday at the same time", is not true.

I don't see why they do not have some sort of rotation for QA/bugs during the holiday, or why they released it before holiday with so many bugs when they don't.
The company has been around for a while, but they still make a lot of really amateur decisions that can cut into their bottom line and customer base, just not smart.
 

PirateJack

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It is especially frustrating when their twitter account tweets non stop during the holidays, so clearly the, "everyone has to go on holiday at the same time", is not true.

I don't see why they do not have some sort of rotation for QA/bugs during the holiday, or why they released it before holiday with so many bugs when they don't.
The company has been around for a while, but they still make a lot of really amateur decisions that can cut into their bottom line and customer base, just not smart.

I work in the social media arm of a company. The majority of tweets/facebook messages/etc., especially the ones highlighting a game or offering deals, are pre-scheduled and released automatically.
 

ragehavoc

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I work in the social media arm of a company. The majority of tweets/facebook messages/etc., especially the ones highlighting a game or offering deals, are pre-scheduled and released automatically.

Oh I am aware that they do this, but if you look at their feed it is not the case in many posts throughout the holiday, for example there is a post about something that happened in NY on the 27th posted the next day , so they do have someone working during that time and making up to date posts.
 

DreadLindwyrm

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Oh I am aware that they do this, but if you look at their feed it is not the case in many posts throughout the holiday, for example there is a post about something that happened in NY on the 27th posted the next day , so they do have someone working during that time and making up to date posts.
One PR guy handling twitter is a very different beast to handling bug related issues - or even acknowledging bugs and suggestions.
For the post suggesting that we should have been getting some sort of acknowledgement on posts during the holidays, that's something that isn't even practical to do normal working periods.

And bug hunting *could well* be continuing over the holidays. It's just that it's not something that is easy to have results from until the QA department (and the relevant manager who can authorise releases) get back and check everything over. Fixing things up and priming a release could easily need the whole of both teams in to make a worthwhile bug-fix release possible.
 

ragehavoc

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One PR guy handling twitter is a very different beast to handling bug related issues - or even acknowledging bugs and suggestions.
For the post suggesting that we should have been getting some sort of acknowledgement on posts during the holidays, that's something that isn't even practical to do normal working periods.

And bug hunting *could well* be continuing over the holidays. It's just that it's not something that is easy to have results from until the QA department (and the relevant manager who can authorise releases) get back and check everything over. Fixing things up and priming a release could easily need the whole of both teams in to make a worthwhile bug-fix release possible.


I am not equating the jobs, at all.
I am stating that they still have employees working over the holiday, so the company line, "everyone has to take the holidays off at the same exact time", is a lie.
 

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If i got a dollar for every thread with a title like this over the years i've been here at paradoxplaza, i'd be rich.
 

Talanic

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I've no intention of uninstalling, but I have not won a match since 2.2 and only rarely before. I understand to some degree it is that I have a computer that's on the lower end, but performance late-game got much worse this patch. I hope that, when vacations are done and the team is refreshed and raring to go, they're not put off by the negativity and instead can spring to action and get things working better than ever before.

For a while, though, I'll be taking a break to play other games. There's no malice in it on my part; just some practicality.
 

Jazzbanana

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Yeah, having at least someone official on the forum would be nice, but they would just be "sorry to hear, our devs will look into that after the vacation". I'm all in for PR but it's gonna be a little more for the new patches. As for the main topic, I'm sorry to admit that Stellaris went from keeping me glued to the screen to something that I leave running when I'm cooking dinner. It's just so messy, between performance, game-balance and AI, that as OP said, it's become a waiting game. Shame, because the market and the new system really has great economic gameplay potential. It needs to be polished properly.
 

pmchem

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Yeah, having at least someone official on the forum would be nice, but they would just be "sorry to hear, our devs will look into that after the vacation". I'm all in for PR but it's gonna be a little more for the new patches. As for the main topic, I'm sorry to admit that Stellaris went from keeping me glued to the screen to something that I leave running when I'm cooking dinner. It's just so messy, between performance, game-balance and AI, that as OP said, it's become a waiting game. Shame, because the market and the new system really has great economic gameplay potential. It needs to be polished properly.

You know who visits this forum? People who already gave PDX their money.

If you want them to take action on your concerns or even respond to them, you have to make them look bad in a more pubilc space, like twitter, twitch or youtube.
 

DreadLindwyrm

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I am not equating the jobs, at all.
I am stating that they still have employees working over the holiday, so the company line, "everyone has to take the holidays off at the same exact time", is a lie.
Just as well that's not an official statement from the company then (as far as I've seen).

The company as a whole taking time off at Christmas/New Year doesn't equate to everyone doing so. As I said in the post you quoted, back of house staff could have been in, but that doesn't equate to anything moving over that period if another department has to get involved with a release.

Edit.
Interesting - just had a 512 byte patch on Steam. No idea what they could possibly fit into that.
 

ragehavoc

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Just as well that's not an official statement from the company then (as far as I've seen).

The company as a whole taking time off at Christmas/New Year doesn't equate to everyone doing so. As I said in the post you quoted, back of house staff could have been in, but that doesn't equate to anything moving over that period if another department has to get involved with a release.

Edit.
Interesting - just had a 512 byte patch on Steam. No idea what they could possibly fit into that.

the point was that they could easily rotate employees during the holidays instead of all of them taking the same exact time off, or they could outsource, they lose what 2-3 months every year from holidays, that is practically an entire quarter of loss, even outsourcing another company to sort out the bugs so the devs can start straight on another expansion would be a much better business strategy.
 
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