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Servers down/unreliable?

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SirDimos

SirDimos

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I've been trying to get online to start a new PBEM game with a friend, and when I go to click "Online Multiplayer" it only works like 20% of the time (otherwise it says "Cannot connect to server - only offline features are available), and even if it does continue and give me the option between LAN, PBEM or Online multiplayer, clicking PBEM seems to send it back to the main screen with another connection error.

I'm logged into my Triumph account (not a guest or offline account).

Anyone else experiencing the same or know how I can go about fixing this?
 
Now I can't even launch the game in online mode at all. I've tried multiple times in the past two days and also emailed Triumph support. Any other ideas anyone has?
 
With the help of Paradox support, I figured out the issue. My router's (Netgear XR500) QoS functionality was causing it not to connect.

Everything is working fine now.
 
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