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CharlyR

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Hello,

i got a problem - my Rome CD is scratched so badly, it wont work anymore.
What can I do? I have registered both EU: Rome and Vae Victis.
But only VV was bought online, so I can download it again.

Please help me.
 

Cheexsta

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Some game stores offer a CD repair service for a fairly modest fee - by my understanding, they just use something that fills up the scratches so that the surface is smooth again. They'll only work if it's just the surface that is scratched and not the data layer, though.

Otherwise, some copies of the game came with a code for Gamersgate. If you can find that code, you'll be able to download it from GG.
 

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If those options don't work out, Rome is $15 on GamersGate and Rome:Gold is $20.
 

unmerged(129932)

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Unfortunately, buying it as an online download is probably the best option. Sure, you will be down $15, but at least you will never have a scratched CD again.
 

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If those options don't work out, Rome is $15 on GamersGate and Rome:Gold is $20.
This is probably your best bet, since I think those CD repair services are usually $10-20 anyway. Might as well just buy a new copy since it's so cheap.

I'm tempted to buy Gold just for the shiny icon and to make life easier when reinstalling the game :D
 

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Wait, so you expected Paradox to give you a new game because you damaged the CD?

Think about it: you wouldn't buy a banana from a grocery store, accidentally squish it, then demand that the store give you another one.
 

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Well not just like that. But maybe let me download an image from some server or something. Doesnt have to be a CD.
Or activate my key for some download distributor.

Or - to stick with the CD idea - let me pay for the shipment and exchange my damaged CD.
Not that I demand it - it whould just be nice service.

Edit: And btw your banana camparison is misleading - i didnt buy the banana, I bought the right to eat a banana. Yeah and one banana. After i smashed it - shoulnt it be possible to just get a new banana and not to buy the right to eat it again? :)

No offense by the way.
 

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As post #2 said, try going into GamersGate and see if your registration code works in there; if so you will be able to get a download.
let me pay for the shipment and exchange my damaged CD
With postage and packing I don't think you'd get much change out of $15 anyway ...
 

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Well not just like that. But maybe let me download an image from some server or something. Doesnt have to be a CD.
Or activate my key for some download distributor.
I can see the image thing working, maybe - but remembering that they still have to pay for the bandwidth for you to download it, so I doubt such a service would be completely free anyway. But the download distributor thing probably not - a download distributor (like Gamersgate) is a completely different publisher and they'd get nothing out of the deal, so I doubt they'd accept. Some copies of the game come with a key that you can use in GG, but those are exceptional cases where GG must have some benefit from doing so.

I agree that it would be a good service to offer - but I can also safely say that publishers have absolutely no obligation, so to expect them to do so and be disappointed when they don't strikes me as odd.

Edit: And btw your banana camparison is misleading - i didnt buy the banana, I bought the right to eat a banana. Yeah and one banana. After i smashed it - shoulnt it be possible to just get a new banana and not to buy the right to eat it again? :)

No offense by the way.
No offense taken, I'm just curious. As a retail worker, I've seen people come into my store and ask for a refund/exchange on items that they've damaged - it happens with alarming regularity. So, for me this kind of expectation is almost amusing.

As for the banana comparison, you're not buying any rights at all. You're buying the ability to play the game. A license is literally just permission to play the game - nothing more.

A more apt analogy might be a book, instead. Like games, all you're buying is the physical product and the license to read it - the actual writing itself remains the property of the publisher and/or author. If you damage a book, you wouldn't ask the writer to replace it, either in physical or digital form, would you?

Same question could be applied to CDs and DVDs. You're not buying any right to listen/watch it, you're buying the permission to do so.
 

CharlyR

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I agree and I think permission was the word I meant to use. This may have happened due im not native english speaking ;) ((Edit: ...speaking english natively? - ah you know what I mean))
I got my copy of the CD for 3,01€ and I am fine with it.

What I wanted to say was - I already payed the developers for creating the game. I like the game, as you can see. Otherwise I whouldnt be searching for another copy ;)
I just wished there whould be a way that i can exchange my broken CD. I whould have payed for that - though it was my own fault that the original one had been damaged. I am just a little disappointed that such a service doesnt seem to exist.