Save file corruption

[Liorash7]

Hi there.

I'm in Act 2,

Spoiler: Spoiler Alert

had reported to Graven Ashe in Iron Hearth about ending the Edict of Storm by putting a tragedic end to his daughter and his granddaughter, in Sentinel Keep

, later I've traveled to the Mountain Spire and than to Lethian's Crossing. The game working fine, but after I reload any save game, a game state which has been save or in Mountain Spire or any other map/location after I've been in Mountain Spire, the game freezes, showing me a weird screen which I'll show later down below.

If, and a big IF, I choose not to travel to Mountain Spire, directly to Lethian's Crossing from Iron Heart, or choose to travel to any other map/location, just not Mountain Spire, and save regularly, and reload, the game seems to work fine.

It's something in Mountain Spire which disrupts game data and after that reloading is impossible.

Now I'll show you screenshots from Mountain Spire, after I reload there:

As you see, I'm Eb! The game is automatically paused, no ablity to restart, or simply to continue. Any other companion or me is missing from the screen as physichal and substantial characters in the map beside few vendors or whatever standing there near Eb, or in the menus- only data about Eb is displayed. Values are broken, quest and missives are missing, and etc.

I'm requesting your help, is just such a big bummer to play this amazing game and have this issure occuring out of nowhere.

It seems in Discussions in Steam Community I'm not the only one have that problem, related or maybe not related to the Mountain Spire map.

Help will be much appreciated.

 

[Obsidian_Taylor]

Hi all,

I am very sorry to hear that this issue is affecting you all. Could those who haven't already please post a save file that is affected by the issue? The more information we have from those saves, the easier it will be for our programmers to identify the problem. The save files for Tyranny can be found at C:\Users\%username%\Saved Games\Tyranny.

Thank you so much for your patience!
-Taylor

 

[Wil MaX]

Hi all,

I am very sorry to hear that this issue is affecting you all. Could those who haven't already please post a save file that is affected by the issue? The more information we have from those saves, the easier it will be for our programmers to identify the problem. The save files for Tyranny can be found at C:\Users\%username%\Saved Games\Tyranny.

Thank you so much for your patience!
-Taylor

Of course. Here are 4 save files for my main char that was recently corrupted. Now im just afraid of continue playing with other characters, as all other save files can also become corrupted

 

[Kragg]

Same here. Didnt use any console commands, it all started when i tried to pick up baric, but got 3 crew members instead. Thean i was unable to change any party members, when i reloaded the save file i've got the same issue as the topicstarter

Actually this is exactly what happened to me now that you mentioned it. I was at the top of the spire changing companions and went to add Baric. He ended up disappearing and I only had 3. I was able to re-add another companion and when I left and returned to the spire later Baric was back but he was naked (had none of his locked gear on). I just ignored it and kept playing because I wasn't planning to use him anyway. The save corruption happened after that.

I think this bug definitely comes down to something to do with adding and removing companions or possibly Baric in particular. Hopefully this helps the devs.

 

[Liorash7]

Didn't do anything with Baric and this still has happened to me.

 

[Liorash7]

Any news, any progress with finding solution? It has been a week.

 

[Obsidian_David]

Hello @Liorash7,

Unfortunately we do not have any news on this to pass along at this time. As soon as we get an update we will be sure to post it here.

I am sorry this is taking a long time to address,
David

 

[ecidon]

Actually this is exactly what happened to me now that you mentioned it. I was at the top of the spire changing companions and went to add Baric. He ended up disappearing and I only had 3. I was able to re-add another companion and when I left and returned to the spire later Baric was back but he was naked (had none of his locked gear on). I just ignored it and kept playing because I wasn't planning to use him anyway. The save corruption happened after that.

I think this bug definitely comes down to something to do with adding and removing companions or possibly Baric in particular. Hopefully this helps the devs.

Happened to me to when adding and removing multiple companions including Barik, Eb and Lantry. Lantry disappeared and I only had 3 characters (main + 2 companions) now saves are corrupted like described here. I noticed that if I don't try and visit the spire I can continue. I think the issue for me is with Lantry since when I speak to him in the spire the camera shifts to a random location.

Is there any console command to remove companions? maybe that will help?

Here are my save files, I am running the game through Steam on windows 10.

Any update on this?

 

[Obsidian_Taylor]

Hi @ecidon ,

I'm sorry to hear that you're experiencing this problem. Unfortunately, I don't have any updates yet, as our programmers are still looking into the issue. I've passed along your save files to them and I'll give updates as soon as possible.

Thanks very much for your patience,
-Taylor

 

[incognitoam]

Hi @ecidon ,

I'm sorry to hear that you're experiencing this problem. Unfortunately, I don't have any updates yet, as our programmers are still looking into the issue. I've passed along your save files to them and I'll give updates as soon as possible.

Thanks very much for your patience,
-Taylor

I am having the same issue. Some interesting info: After this happened once with the latest save, all saves for the past 10 hours of gameplay now lead to the same result - even the saves that were previously loading successfully. I keep saving to new save almost every time. I have re-loaded from a lot of saves that no longer load (lead to no characters, or just Eb etc.). I also never used console commands.
While it is possible that I have not died or reloaded a single time in the 10 hours playing on PotD, I think it is quite unlikely.

 

[Liorash7]

Guys it has been 2 months, you don't update at your current progress at all. Hope it's because most of your efforts going to PoE 2 which is great.

My question is if I should start a new game or neglect the game until you fix this bug? Because it is an amazing game and I really want to finish it already, I just don't know if I can.

 

[Davh]

I am on the same page as Liorash7 on this one. I feel as though some level of communication is warranted after this much time. I've not been able to enjoy what most seem to think is a rather decent game. Given the lack of information, however, it is becoming harder to justify preserving the title on my hard drive.

 

[ManePaleon]

Hello,

I`ve the same Problem like the others here. Didn`t use any console or other Programms. Play the first time for about 18 hours... ALL my savegame are currupt.... I have to star from the beginning... Acutally i have buy this game for mor the 40 Euro, i can expect to have a working game...!

And as far i can see, this Problem is more then two month old. And if i start again, who can tell me it dont want to start again?

So I hope, you can fix the Problem.

Added some of the broken savegames

 

[Deapri]

I have been having this issue as well as crashing regularly on zone changes, sadly I have deleted the saves and cannot share them but in one instance it was notable to be the auto saves and the manual saves more recent that corrupted, is there a method to disable the auto save feature? It may be beneficial to have the system verify that the scene has completely loaded prior to attempting a save. I would rather wait briefly at a zone boarder than risk my save files.

Here are the logs from the crashes that produced logs, all but one happened during location changes. (one occured during a convorsation with Eb)

I've looked through the registry config entries and I see no readily appearant method to disable auto-saving to test my theory... I suppose all i can do is continue to try to play and reproduce the problem.

Currently testing the saves by saving 5 times each time I make any decent progress, though the results of my testing may be skewed as there was a windows update yesterday and the first act progressed flawlessly. The two characters that had the error were both partway through the following act however somewhere around the blade grave for one and the west old wall for the other.

 

[Deapri]

As of WIndows 10 version 1703 Build 15063.296 I have not been able to reproduce this issue and several other notable issues have been resolved. Lantry's ability to read runes, crashing during travel are two notable additions to the save files no longer having evident corruption or access faults.

 

[agronom413]

Just got the same issue. Is there any update?

 

[agronom413]

I remember that prior to that game load issue I added Eb to the party once again, however, she has disappeared during a further quest. After that, I went to the Spire, re-added her (made a save as well), then went to another location and made the second save. Now if I load the save #2 everything is just grayed out. If I load the Spire load there is just Eb in the party, just like on the first screenshot in this topic.

 

[Liorash7]

After the patch which was released yesterday, the game finally works again! Thank you so much!

 

[Kragg]

After the patch which was released yesterday, the game finally works again! Thank you so much!

Same here! My corrupted saves are fixed. So awesome. I thought for sure whenever they fixed the issue I would have to start a new game but I am excited I can keep my playthrough going.