"Runtime" Frustation

[unmerged(153072)]

Had the JIT error, got it fixed. Now I have -

"Microsoft Visual C++ Runtime Library


Runtime Error!

Program:C:\Program Files...



This application has requested the Runtime to terminate it in an unusual way.
Please contact the application's support team for more information."


popping up EVERY time the game is starting up, specifically when it gets to 'Generating the map'. So, here I am, contacting the support team to try and fix the problem. I've already tried every solution listed on the 'Any crash, read this first!' sticky, reinstalled repeatedly, updated, defragged, etc., ad naseum. Haven't included dxdiag.txt, don't know how to find/run/make it on Vista.

Please HELP!?!

 

[AndrewT]

Please run DXDIAG, Save All Info, and post dxdiag.txt here (first delete everything after the Sound Devices section so it will fit). Also post your Rome/settings.txt and Rome/logs/system.log files. Note that if you use Vista and have installed the game in the suggested folder c:\Program Files\Paradox Interactive\Rome\, the active versions of these last two files will have been redirected by Vista to a non-system directory, like c:\users\[name]\appdata\local\virtualstore\Program Files\Paradox Interactive\Rome\. You may have to search your C: drive for them.

 

[unmerged(153072)]

Feel stupid for not catching dxdiag earlier but, here it is:

------------------
System Information
------------------
Time of this report: 8/15/2009, 04:26:18
Machine name: JUANDIEGO-PC
Operating System: Windows Vista™ Home Basic (6.0, Build 6001) Service Pack 1 (6001.vistasp1_gdr.090302-1506)
Language: English (Regional Setting: English)
System Manufacturer: Compaq-Presario
System Model: RK545AA-ABA SR2163WM
BIOS: BIOS Date: 11/30/2006 Ver: 08.00.13
Processor: Intel(R) Pentium(R) 4 CPU 3.00GHz (2 CPUs), ~3.0GHz
Memory: 446MB RAM
Page File: 797MB used, 645MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 10
DX Setup Parameters: Not found
DxDiag Version: 6.00.6001.18000 32bit Unicode

------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: ATI RADEON XPRESS 1100 Series
Manufacturer: ATI Technologies Inc.
Chip type: ATI Radeon Xpress Series (0x5A61)
DAC type: Internal DAC(400MHz)
Device Key: Enum\PCI\VEN_1002&DEV_5A61&SUBSYS_2A4F103C&REV_00
Display Memory: 127 MB
Dedicated Memory: 63 MB
Shared Memory: 64 MB
Current Mode: 1024 x 768 (32 bit) (60Hz)
Monitor: Generic PnP Monitor
Driver Name: atiumdag.dll,atiumdva.dat,atitmmxx.dll
Driver Version: 7.14.0010.0449 (English)
DDI Version: 9Ex
Driver Attributes: Final Retail
Driver Date/Size: 11/1/2006 10:16:06, 2493952 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B71EE2-1921-11CF-4D72-450AA1C2CA35}
Vendor ID: 0x1002
Device ID: 0x5A61
SubSys ID: 0x2A4F103C
Revision ID: 0x0000
Revision ID: 0x0000
Video Accel: ModeMPEG2_A ModeMPEG2_C ModeWMV8_B ModeWMV8_A ModeWMV9_B ModeWMV9_A
Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled

-------------
Sound Devices
-------------
Description: Speakers (Realtek High Definition Audio)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_103C2A4F&REV_1000
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: RTKVHDA.sys
Driver Version: 6.00.0001.5322 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 11/8/2006 14:09:24, 1647976 bytes
Other Files:
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No


Settings
-----------

gui={
language=l_english
}
graphics={
size={
x=1024
y=768
}

refreshRate=0
fullScreen=yes
shadows=no
shadowSize=1024
multisampling=2
anisotropicFiltering=0
gamma=50.000004
}
sound_fx_volume=100.000000
music_volume=100.000000
scroll_speed=100.000000
camera_rotation_speed=50.000000
zoom_speed=50.000004
mouse_speed=50.000000
master_volume=100.000000
ambient_volume=50.000000
mapRenderingOptions={
renderTrees=yes
}
lastplayer="Mr Human"
serveradress="diplomacy.valkyrienet.com"
autosave="NEVER"
difficulty="NORMAL"
outliner={
9 2 3 4 5 6 7 8 10 }



And the only system.log file onthe computer is:

....




That's all I can find; if you need more information from me, I will probably need more specific instructions on how to find/access it. As I am certain you have figured by now, I'm "functionally illiterate" with regards to computers.
Thanks in advance.

 

[AndrewT]

Your video driver is 3 years old. Please visit the Compaq/HP website and get the latest version they have.

You only have 446mb of memory in this machine, which is not really enough to run Vista by itself let alone this game! If you can manage to upgrade it to, say, 1.5 or 2gb that would be good.

Did that settings.txt file come from c:\Program Files\Paradox Interactive\Rome\ ? If so, that's not the right one. You need to go to c:\users\[name]\appdata\local\virtualstore\Program Files\Paradox Interactive\Rome\ , where [name] is your Vista user name (eg BookWyrm or whatever you told Vista). The proper system.log file is in the same place, but one further directory down under c:\users\[name]\appdata\local\virtualstore\Program Files\Paradox Interactive\Rome\logs\ .

 

[unmerged(153072)]

Video driver working on as this is written.

Regarding RAM, when I pull up the Control Panel and select System, it says I have 512 Mb RAM. Would the difference be due to the fact that when I ran dxdiag, three windows, including IE with several tabs open? I think it may, but as I said, "functionally illiterate".

c:\users\[name]\appdata\local\virtualstore\Program Files\Paradox Interactive\Europa Universalis - Rome\
shows 3 folders: gfx, logs & map, no files
gfx - flags folder, no files
flags - flagfiles.txt & flagfiles.dds

map - cache folder, no files
cache - border.bin & map.bin

logs - shows 11 .txt files:ai, EMFXLog, error, game, memory, message, random, setup, system, text & time

following that path I can't seem to find a settings.txt anywhere from Paradox Interactive on; however here is the proper system.log (I hope)

Kernel Release[systemsettings.cpp:149]: System memory: 448MB
Kernel Release[systemsettings.cpp:151]: CPU speed: 2992MHz
Kernel Release[systemsettings.cpp:158]: Number of processors: 2
Kernel Release[systemsettings.cpp:171]: CPU type: x86
Kernel Release[systemsettings.cpp:203]: OS: Windows Vista Service Pack 1 Build: 6001
Kernel Release[graphicssettings.cpp:107]: Graphic Adapters:
Kernel Release[graphicssettings.cpp:112]: 0: ATI RADEON XPRESS 1100 Series
Kernel Release[graphicssettings.cpp:129]: Checking for multi-sampling support:
Kernel Release[graphicssettings.cpp:140]: 2 samples supported.
Kernel Release[graphicssettings.cpp:140]: 4 samples supported.
Kernel Release[graphicssettings.cpp:140]: 6 samples supported.
Kernel Release[graphicssettings.cpp:155]: Using Adapter [0]:
Kernel Release[graphicssettings.cpp:161]: Succeeded to create a device [D3DCREATE_HARDWARE_VERTEXPROCESSING].
Kernel Release[graphicssettings.cpp:203]: Graphics device: ATI RADEON XPRESS 1100 Series
Kernel Release[graphicssettings.cpp:204]: Graphics driver: atiumdag.dll
Kernel Release[graphicssettings.cpp:209]: Driver version: 449
Kernel Release[graphicssettings.cpp:226]:


Dumping all gfx info:
DeviceIdentifier: {D7B71EE2-1921-11CF-4D72-450AA1C2CA35}
VendorId: 4098
DeviceId: 23137
SubSysId: 709824572
Revision: 0
DriverVersion.HighPart: 458766
DriverVersion.LowPart: 655809


Kernel Release[graphicssettings.cpp:276]: Instancing supported.
Kernel Release[graphicssettings.cpp:294]: Video memory amount: 66MB
Kernel Release[graphicssettings.cpp:297]: Support for T&L found.
Kernel Release[graphicssettings.cpp:300]: MaxSimultaneousTextures: 8
Kernel Release[graphicssettings.cpp:301]: MaxVertexBlendMatrices: 4
Kernel Release[graphicssettings.cpp:302]: MaxVertexBlendMatrixIndex: 8
Kernel Release[graphicssettings.cpp:304]: MaxSimultaneousTextures: 8
Kernel Release[graphicssettings.cpp:305]: MaxTextureBlendStages: 8
Kernel Release[graphicssettings.cpp:306]: Support for Anisotropic filtering found.
Kernel Release[graphicssettings.cpp:309]: Max Anisotropic filtering: 16
Kernel Release[graphicssettings.cpp:310]: Anisotropic filtering set to: 0
Kernel Release[graphicssettings.cpp:314]: Vertex Shader version: 2.0
Kernel Release[graphicssettings.cpp:319]: Pixel Shader version: 2.0
Kernel Release[main.cpp:208]: Rome Version Dec 15 2008 : 10:02:24
Kernel Release[internationalizedtext.cpp:1218]: Create table
Kernel Release[internationalizedtext.cpp:1220]: Create text database
Kernel Release[dxmusic.cpp:39]: Init Music
Kernel Release[dxmusic.cpp:45]: Graph done 0
Kernel Release[dxmusic.cpp:51]: Control done 0
Kernel Release[dxmusic.cpp:57]: Seeking done 0
Kernel Release[dxmusic.cpp:62]: Event done 0
Kernel Release[dxmusic.cpp:67]: Music done 0
Kernel Release[DirectSound.cpp:36]: Init DirectSound
Kernel Release[DirectSound.cpp:54]: Sound initialised with result 0
Kernel Release[DirectSound.cpp:64]: Coop Level Set. Result: 0
Kernel Release[DirectSound.cpp:86]: Sound Init Done
Kernel Release[graphics.cpp:132]: Direct3D Created
Kernel Release[graphicssettings.cpp:626]: Usable res: 1024 768 75
Kernel Release[graphicssettings.cpp:626]: Usable res: 1024 768 72
Kernel Release[graphicssettings.cpp:626]: Usable res: 1024 768 70
Kernel Release[graphicssettings.cpp:626]: Usable res: 1024 768 60
Kernel Release[graphics.cpp:223]: Multisampling disabled because your graphics card doesn't have enough memory.
Kernel Release[graphics.cpp:247]: Creating device with: D3DCREATE_HARDWARE_VERTEXPROCESSING
Fullscreen=yes
RefreshRate=60
Resolution=1024x768
Kernel Release[graphics.cpp:327]: Done creating device.


When installing the first time, I had IE with tabs opened. other installs, do not 'think' had anything else running. Make a difference? Didn't with any other games when installing.

 

[AndrewT]

Well this is not good, you may be getting the same problemn with Rome:Gold some others have reported. Is yours a boxed or downloaded version, and if downloaded from where?

If it's from Gamers Gate, uninstall the game, download a fresh copy from them and install it into a new directory, like c:\games\rome.

512mb is still inadequate to run Vista alone. But I'm not saying this is causing your problem, it just means your machine and the game may be very slow. Do make sure you have no other programs running when you try to run the game. But having IE running while installing the game is not a problem.

 

[unmerged(153072)]

Gought boxed version retail. Tried running again after downloading Radeon Legacy pack for graphics, got same error message at same point of loading. I'm looking into adding RAM to system, but with current financials may not be possible.
Worst part about buying electronics is that within two years it stuggles with current programs and within five you have a really expensive paperweight.

 

[AndrewT]

As I say, I don't think your lack of system memory is causing your crash, it's just something that caught my eye. However I have just noticed this

Kernel Release[graphicssettings.cpp:294]: Video memory amount: 66MB

The game requires 128mb of video memory. Is there another more capable machine you have access to that you can install the game onto, to confirm it's fundamentally OK?

Also, can we see the error log from your Rome/log directory please?

 

[unmerged(153072)]

Game played on my brother-in-law's computer; the game did give an error message upon quitting/exiting.

Rome/log - error

Clausewitz Error[texturehandler.cpp:106]: Couldn't find texture file: gfx\\interface\\VaeVictis\\bg_domestic_government_top.tga.
Clausewitz Error[texturehandler.cpp:106]: Couldn't find texture file: gfx\\interface\\VaeVictis\\bg_domestic_decisions_top.tga.
Clausewitz Error[texturehandler.cpp:106]: Couldn't find texture file: gfx\\interface\\VaeVictis\\bg_domestic_characters_top.tga.
Clausewitz Error[texturehandler.cpp:106]: Couldn't find texture file: gfx\\test\\menu_tiles_1.tga.
Clausewitz Error[texturehandler.cpp:106]: Couldn't find texture file: gfx\\test\\menu_tiles_2.tga.
Clausewitz Error[texturehandler.cpp:106]: Couldn't find texture file: gfx\\test\\menu_tiles_dialog_2.tga.
Clausewitz Error[texturehandler.cpp:106]: Couldn't find texture file: gfx\\test\\menu_tiles_line.tga.
Clausewitz Error[texturehandler.cpp:106]: Couldn't find texture file: gfx\\test\\slider_line.tga.
Clausewitz Error[sound.cpp:240]: Duplicate sound: land_event_02
Clausewitz Error[sound.cpp:240]: Duplicate sound: money_out

 

[AndrewT]

That's quite common and not related to your earlier problem, same with those error log entries. So aside from that it all ran OK? If so I guess your original problem was your machine. Probably if you can get a better video card for it you'd be OK.