Resolvong console crashing

[YourKickassMom]

I'm wondering when the issue with the game crashing on consoles will be resolved, or at all? I don't want to buy the next dlc when I can only play what I have now for only 5 - 10 minutes at a time.

I'm playing on Xbox one

 

[vvvasi]

Hey! Our devs are always doing what they can to keep the game as optimised as possible, and are always testing performance thoroughly on both Xbox One & PS4. With games that simulate to the level of detail that Surviving the Aftermath does, it is a reality that the limited memory of consoles can take a hit during longer sessions, and at later stages of the game where there's a lot more going on. Keeping this to a minimum has always been a priority, though, and the latest DLC has been tested to ensure it won't exacerbate any memory demands.

That said, if your game is crashing every 5-10 minutes, that's definitely unusual and could be a problem with something else. Has it always been this way? Does it crash frequently with an older save or when starting a new game as well? If you haven't yet tried clearing the Xbox cache, you could do that and see if it helps!

 

[YourKickassMom]

Hey! Our devs are always doing what they can to keep the game as optimised as possible, and are always testing performance thoroughly on both Xbox One & PS4. With games that simulate to the level of detail that Surviving the Aftermath does, it is a reality that the limited memory of consoles can take a hit during longer sessions, and at later stages of the game where there's a lot more going on. Keeping this to a minimum has always been a priority, though, and the latest DLC has been tested to ensure it won't exacerbate any memory demands.

That said, if your game is crashing every 5-10 minutes, that's definitely unusual and could be a problem with something else. Has it always been this way? Does it crash frequently with an older save or when starting a new game as well? If you haven't yet tried clearing the Xbox cache, you could do that and see if it helps!

I recently cleared the xbox cache thinking thay could be the problem and in all honesty, it made it worse. Before I cleared it, it would crash anywhere between 30 min to an hour, hour and a half. I cleared the cache, and now it crashes every 5- 10 minutes, no exaggeration at all. I love this game and am so excited for the new dlc, but I'm getting aggravated with not being able to play and when I do play, I'm just redoing everything I had already done.
I'm really hoping you can help!