Recurrent Random Crash

[TwiddleFactor]

Hi,

For about the last 3 months I've had a serious issue with my ck2 game. Whenever I play, I have constant crashes about once every 1-5 years, and have never been able to make it longer than this long without a crash. I started having the issue about 3 months ago, I believe after I reformatted my computer to windows 7. The crashes were so frustrating and inexplicable that I decided to stop playing for a while. Recently I got back to ck2, and even did a fresh install of the game, however I still have the same recurring issue with crashes.

The crashes themselves seem to be completely random, they don't occur on any particular date, and can happen when I am doing anything in game, including just idling.

My error log shows the following text.

[instanttextboxtype.cpp:92]: Not used, use maxWidth and maxHeight file: launcher/interface/main.gui line: 73
[instanttextboxtype.cpp:92]: Not used, use maxWidth and maxHeight file: launcher/interface/main.gui line: 90
[texturehandler.cpp:181]: Couldn't find texture file: gfx//coats_of_arms//dynasties2.tga.
[texturehandler.cpp:181]: Couldn't find texture file: gfx//coats_of_arms//dynasties3.tga.
[texturehandler.cpp:181]: Couldn't find texture file: .


Thank you for any help you can provide. I've been hoping to play a game through from CK2 to EU4, but these crashes just put me off after a few weeks of dealing with them.

 

[AndrewT]

Those errors are normal and nothing to do with your problem.

Please post a dxdiag.txt (you can delete everything after the end of the "Sound devices" section for brevity) and your Documents/CK2/settings.txt. From your Documents/Paradox/CK2/logs/ directory, post system.log . Open setup.log in notepad and search for 'checksum', post that line only here too please.

 

[TwiddleFactor]

DxDiag

------------------
System Information
------------------
Time of this report: 10/7/2014, 22:30:25
Machine name: JKENJICLARK-PC
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.140303-2144)
Language: English (Regional Setting: English)
System Manufacturer: TOSHIBA
System Model: Satellite L745D
BIOS: InsydeH2O Version CCB.03.61.111.00
Processor: AMD A6-3400M APU with Radeon(tm) HD Graphics (4 CPUs), ~1.4GHz
Memory: 4096MB RAM
Available OS Memory: 3558MB RAM
Page File: 1838MB used, 5276MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 32bit Unicode

------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: AMD Radeon HD 6520G
Manufacturer: Advanced Micro Devices, Inc.
Chip type: AMD Radeon HD 6520G (0x9647)
DAC type: Internal DAC(400MHz)
Device Key: Enum\PCI\VEN_1002&DEV_9647&SUBSYS_FCD01179&REV_00
Display Memory: 2022 MB
Dedicated Memory: 499 MB
Shared Memory: 1523 MB
Current Mode: 1366 x 768 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: unknown
Monitor Id: SEC3741
Native Mode: 1366 x 768(p) (59.998Hz)
Output Type: Internal
Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
Driver File Version: 8.17.0010.1280 (English)
Driver Version: 14.100.0.0
DDI Version: 11
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 4/17/2014 22:42:54, 1343272 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B71EE2-D507-11CF-C977-DADCBEC2C535}
Vendor ID: 0x1002
Device ID: 0x9647
SubSys ID: 0xFCD01179
Revision ID: 0x0000
Driver Strong Name: oem19.inf:ATI.Mfg.NTamd64.6.1:ati2mtag_Sumo_Mobile:14.100.0.0ci\ven_1002&dev_9647
Rank Of Driver: 00E62001
Video Accel: ModeMPEG2_A ModeMPEG2_C
Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
D3D9 Overlay: Not Supported
DXVA-HD: Not Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled

Settings

gui=
{
language=l_english
has_set_language=yes
}
graphics=
{
size=
{
x=1280
y=768
}

refreshRate=60
fullScreen=yes
borderless=no
shadows=no
shadowSize=2048
multi_sampling=0
anisotropic_filtering=0
gamma=50.000000
}
sound_fx_volume=100.000000
music_volume=100.000000
scroll_speed=50.000000
camera_rotation_speed=50.000000
zoom_speed=50.000000
mouse_speed=50.000000
master_volume=100.000000
ambient_volume=50.000000
mapRenderingOptions=
{
draw_terrain=yes
draw_water=yes
draw_borders=yes
draw_trees=yes
draw_rivers=yes
draw_postfx=yes
draw_sky=yes
draw_bloom=no
draw_tooltips=yes
draw_hires_terrain=no
draw_citysprawl=yes
}
camera_speed=50.000000
camera_tilt=100.000000
centered_zoom_in=yes
lastplayer=""
lasthost=""
serveradress="diplomacy.valkyrienet.com"
autosave="MONTHLY"
difficulty="NORMAL"
outliner=
{
1 2 3 4 5 6 7 9 13 }
outliner_open=no
windowmovetime=0.200000
disable_wikipedia_links=no
nudge_allowed=no
dont_track_data=no
has_made_data_tracking_choice=yes
hints=no
ironman=yes
mp_max_day_lead=7
compress_autosaves=no
old_gods_pagan_hint_forced=yes
old_gods_non_pagan_hint_forced=no
disabled_hints=
{
1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 }
autosaves_to_keep=0
low_res_textures=no
force_pow2_textures=no
custom_mapmodes=
{
19 1 3 24 7 }
last_used_id="76561198028646560"

System.log

[systemsettings.cpp:202]: System memory: 3568MB
[systemsettings.cpp:209]: Number of processors: 4
[systemsettings.cpp:220]: CPU type: x86
[systemsettings.cpp:252]: OS: Unknown Service Pack 1 Build: 7601
[gfx_settings.cpp:22]: Loading settings for adapter 0, fullscreen=1, multisample=15
[gfx_settings.cpp:50]: Graphic Adapters:
[gfx_settings.cpp:55]: 0: AMD Radeon HD 6520G
[gfx_settings.cpp:69]: Using Adapter [0] to check for multi-sampling support:
[gfx_settings.cpp:80]: 2 samples supported.
[gfx_settings.cpp:80]: 4 samples supported.
[gfx_settings.cpp:80]: 8 samples supported.
[gfx_settings.cpp:95]: Using Adapter [0]:
[gfx_settings.cpp:101]: Succeeded to create a device [D3DCREATE_HARDWARE_VERTEXPROCESSING].
[gfx_settings.cpp:145]: Graphics device: AMD Radeon HD 6520G
[gfx_settings.cpp:146]: Graphics driver: aticfx32.dll
[gfx_settings.cpp:147]: Driver version: 1280
[gfx_settings.cpp:162]:


Dumping all gfx info:
DeviceIdentifier: {D7B71EE2-D507-11CF-C977-DADCBEC2C535}
VendorId: 4098
DeviceId: 38471
SubSysId: -53472903
Revision: 0
DriverVersion.HighPart: 524305
DriverVersion.LowPart: 656640


[gfx_settings.cpp:182]: Instancing supported.
[gfx_settings.cpp:197]: Video memory amount: 2023MB
[gfx_settings.cpp:198]: MaxSimultaneousTextures: 8
[gfx_settings.cpp:199]: MaxVertexBlendMatrices: 4
[gfx_settings.cpp:200]: MaxVertexBlendMatrixIndex: 8
[gfx_settings.cpp:201]: MaxSimultaneousTextures: 8
[gfx_settings.cpp:202]: MaxTextureBlendStages: 8
[gfx_settings.cpp:203]: Support for Anisotropic filtering found.
[gfx_settings.cpp:206]: Max Anisotropic filtering: 16
[gfx_settings.cpp:207]: Anisotropic filtering set to: 0
[gfx_settings.cpp:211]: Vertex Shader version: 3.0
[gfx_settings.cpp:216]: Pixel Shader version: 3.0
[gfx_settings.cpp:22]: Loading settings for adapter 0, fullscreen=0, multisample=15
[gfx_settings.cpp:50]: Graphic Adapters:
[gfx_settings.cpp:55]: 0: AMD Radeon HD 6520G
[gfx_settings.cpp:69]: Using Adapter [0] to check for multi-sampling support:
[gfx_settings.cpp:80]: 2 samples supported.
[gfx_settings.cpp:80]: 4 samples supported.
[gfx_settings.cpp:80]: 8 samples supported.
[gfx_settings.cpp:95]: Using Adapter [0]:
[gfx_settings.cpp:101]: Succeeded to create a device [D3DCREATE_HARDWARE_VERTEXPROCESSING].
[gfx_settings.cpp:145]: Graphics device: AMD Radeon HD 6520G
[gfx_settings.cpp:146]: Graphics driver: aticfx32.dll
[gfx_settings.cpp:147]: Driver version: 1280
[gfx_settings.cpp:162]:


Dumping all gfx info:
DeviceIdentifier: {D7B71EE2-D507-11CF-C977-DADCBEC2C535}
VendorId: 4098
DeviceId: 38471
SubSysId: -53472903
Revision: 0
DriverVersion.HighPart: 524305
DriverVersion.LowPart: 656640


[gfx_settings.cpp:182]: Instancing supported.
[gfx_settings.cpp:197]: Video memory amount: 2023MB
[gfx_settings.cpp:198]: MaxSimultaneousTextures: 8
[gfx_settings.cpp:199]: MaxVertexBlendMatrices: 4
[gfx_settings.cpp:200]: MaxVertexBlendMatrixIndex: 8
[gfx_settings.cpp:201]: MaxSimultaneousTextures: 8
[gfx_settings.cpp:202]: MaxTextureBlendStages: 8
[gfx_settings.cpp:203]: Support for Anisotropic filtering found.
[gfx_settings.cpp:206]: Max Anisotropic filtering: 16
[gfx_settings.cpp:207]: Anisotropic filtering set to: 0
[gfx_settings.cpp:211]: Vertex Shader version: 3.0
[gfx_settings.cpp:216]: Pixel Shader version: 3.0
[graphicssettings.cpp:444]: Not using multisampling.
[graphics.cpp:169]: Creating device with: HARDWARE_VERTEXPROCESSING
Fullscreen=no
Resolution=1000x600
[graphicssettings.cpp:409]: Usable res: 1024 768 60
[graphicssettings.cpp:409]: Usable res: 1280 720 60
[graphicssettings.cpp:409]: Usable res: 1280 768 60
[graphicssettings.cpp:409]: Usable res: 1360 768 60
[graphicssettings.cpp:409]: Usable res: 1366 768 60
[graphics.cpp:210]: Done creating device.
[main.cpp:589]: CK2 Version Jul 2 2014 : 09:39:23
[main.cpp:590]: Commandline:
[internationalizedtext.cpp:1234]: Create table
[internationalizedtext.cpp:1236]: Create text database
[main.cpp:617]: Text database created
[main.cpp:635]: Creating application...
[main.cpp:668]: Initializing application...
[ck_application.cpp:593]: Initializing application...
[ck_application.cpp:597]: Done initializing application
[ck_application.cpp:611]: Loading cursor...
[ck_application.cpp:667]: Done loading cursor
[ck_application.cpp:670]: Initializing sound...
[ck_application.cpp:711]: Done initializing sound
[ck_application.cpp:713]: Initializing graphics...
[graphicssettings.cpp:444]: Not using multisampling.
[graphics.cpp:169]: Creating device with: HARDWARE_VERTEXPROCESSING
Fullscreen=yes
RefreshRate=60
Resolution=1280x768
[graphicssettings.cpp:409]: Usable res: 1024 768 60
[graphicssettings.cpp:409]: Usable res: 1280 720 60
[graphicssettings.cpp:409]: Usable res: 1280 768 60
[graphicssettings.cpp:409]: Usable res: 1360 768 60
[graphicssettings.cpp:409]: Usable res: 1366 768 60
[graphics.cpp:210]: Done creating device.
[ck_application.cpp:749]: Done initializing graphics
[main.cpp:671]: Running application...

Setup.log
[ck_application.cpp:1068]: Checksum is 2.1.6 (TTXL) 290141169

 

[AndrewT]

Memory: 4096MB RAM
Available OS Memory: 3558MB RAM

Display Memory: 2022 MB
Dedicated Memory: 499 MB
Shared Memory: 1523 MB

The memory available to CK2 and Windows together is 3,558-1,523=2,035 or barely over the minimum required by the game of 2gb. The unusual this in your setup is 64bit Windows ought to give you access to that entire 4gb of installed memory, not 3.5gb. Check with Toshiba for BIOS (firmware) settings that give you access to all that memory, without compromising the amount the video card can take away.

 

[TwiddleFactor]

Thanks for the help. I have a feeling this might be the issue then. Previously I was running Windows 8 on my PC that my University allowed me to upgrade to for free, however I had issues with not all of the drivers working perfectly, and so I decided to switch back to Windows 7. These issues seem to have started since I switched back to Windows 7, and so after doing some reading, I think you are right and my issue has something to do with a lack of memory. On Windows 8 I probably didn't have any issues with using the whole 4 GB.