Read me: Toxicity infraction changes

Status
Not open for further replies.

Castellon

★Paradox Forum Manager★
Administrator
110 Badges
Mar 12, 2002
43.215
1.784
  • Europa Universalis IV
  • 200k Club
  • 500k Club
  • Hearts of Iron II: Beta
  • Victoria 2 Beta
  • Humble Paradox Bundle
  • Paradox Order
We've implemented a Pilot project on the forum in an attempt to reduce or eliminate the toxicity levels especially around dev diaries.

This post is announcing the new policy, so members are aware and given a chance to control their posting.

WHY:
Paradox has a culture of openness and free exchange with our fans that is almost unparalleled in the video game industry, and it's been a vital part of our success that we mean to maintain. We are proud that our community is so vibrant and active, and will not allow the sort of rampant bullying and abuse that plagues some other game communities to spill over to our forums.

To provide a better experience for our fans, Paradox encourages our Developers to participate on the forums as part of their job, which, in turn then makes the forums a De facto workplace. Our Devs have thick skins, but as an employer, Paradox has a responsibility to provide a healthy workplace free from harassment.

What does this mean:
99.9% of forum users will not be affected in any way, just continue to be the great contributing members and readers you are, posting and conversing in a mostly polite and friendly manner as normal.
However, a small number of members are creating an environment that the Devs do not want to participate in, which negatively impacts the experience of the 99.9% who want to interact more with them, not less.

Paradox can take, and in fact actively encourages, disagreement, constructive critique and lively debate and understands that sometimes you need to express disappointment in a change or a bug. But we cannot and will not tolerate hate speech, personal attacks, or generalization/untruths about our Devs.

We will start issuing a new type of infraction called Toxicity. It will result in an immediate short-term ban for the first offence and a permanent ban on a subsequent offence. Because of the seriousness of this type of infraction, only myself and TinyWiking will be issuing them for the time being.

It is our hope that thoughtful consideration before posting a comment about the developers will mean we will not have to issue any, but we will not allow a small number of members to ruin it for everyone.

What is toxicity?
In general any post that is overly negative, doesn't contribute to the forum or simply contains foul language and insults is toxic. If your post doesn't contribute and instead serves as a way to stir up more negativity and rage from other users, it's toxic. Keep this in mind:
  • Look at your post history. If the majority of your posts are troll posts against other players or telling other players that the Paradox team doesn't care/doesn't listen/doesn't know what they are doing, that's not productive. Don't reply to posts to say no one will reply. If you aren't looking to help the player with a question please do not respond.
  • Posts that contain threats, attacks, insults aimed at Paradox staff or zero-value trolls will be deleted. They may also result in an immediate and permanent revocation of posting privileges. These will not use a time consuming infraction system. A good guideline to use for tone is: If you wouldn’t want someone walking into your living room speaking the words you’re about to post; it’s best to find another way to say it.
In conclusion
We are doing this for the benefit of everyone. This forum is a place of pride for Paradox thanks to all of you, our beloved fans, and we want to make it a place everyone that has a love for our games can enjoy. Toxicity doesn't only affect staff, quite the contrary, it can have a detrimental effect on everyone here on the forum. This is why we want to address this and set the tone for future fans to come.
 
  • 29
  • 24
  • 3Like
  • 1Haha
Reactions:

Snoipah

Major
29 Badges
Jul 28, 2017
696
127
  • Tyranny - Bastards Wound
  • Stellaris: Nemesis
  • Stellaris: Necroids
  • Battle for Bosporus
  • Stellaris: Federations
  • Hearts of Iron IV: La Resistance
  • Stellaris: Lithoids
  • Stellaris: Ancient Relics
  • Prison Architect
  • Stellaris: Distant Stars
  • Stellaris: Apocalypse
  • Stellaris: Humanoids Species Pack
  • Hearts of Iron IV: Expansion Pass
  • Hearts of Iron IV: Death or Dishonor
  • Hearts of Iron IV: Together for Victory
  • Stellaris: Leviathans Story Pack
  • Stellaris: Digital Anniversary Edition
  • Tyranny: Gold Edition
  • Tyranny: Archon Edition
  • Tyranny: Archon Edition
  • Hearts of Iron IV: Colonel
  • Hearts of Iron IV: Cadet
  • Stellaris
  • Tyranny - Tales from the Tiers
  • Crusader Kings II
  • Stellaris: Synthetic Dawn
  • Stellaris - Path to Destruction bundle
  • Stellaris: Megacorp
  • Hearts of Iron IV: Expansion Pass
Judging from the title of the thread, I thought this was going to be a reveal of a space virus that infects the Galaxy as suggested during the last stream. I am sad.
 
  • 1Haha
Reactions:

Strigoi Tyrannus

First Lieutenant
75 Badges
Dec 24, 2016
259
84
  • Crusader Kings II: Reapers Due
  • Europa Universalis IV: Mandate of Heaven
  • Stellaris
  • Stellaris: Galaxy Edition
  • Stellaris: Lithoids
  • Hearts of Iron IV: Cadet
  • Hearts of Iron IV: Colonel
  • Europa Universalis IV: Rights of Man
  • Stellaris: Digital Anniversary Edition
  • Stellaris: Leviathans Story Pack
  • Hearts of Iron IV: Together for Victory
  • Crusader Kings II: Monks and Mystics
  • Age of Wonders: Planetfall
  • Crusader Kings III
  • Imperator: Rome
  • BATTLETECH
  • Surviving Mars
  • Hearts of Iron IV: Death or Dishonor
  • Europa Universalis IV: Dharma
  • Age of Wonders III
  • Europa Universalis IV: Cradle of Civilization
  • Stellaris: Distant Stars
  • Hearts of Iron IV: Expansion Pass
  • Stellaris: Humanoids Species Pack
  • Stellaris: Apocalypse
  • Europa Universalis IV: Rule Britannia
  • Magicka
  • Stellaris: Necroids
  • Stellaris: Ancient Relics
  • Shadowrun: Dragonfall
  • Victoria 3 Sign Up
  • Stellaris: Federations
  • Age of Wonders: Planetfall Deluxe edition
  • Europa Universalis IV
  • Imperator: Rome Deluxe Edition
  • Empire of Sin
  • Stellaris: Nemesis
  • Crusader Kings II: Holy Fury
  • Europa Universalis IV: Golden Century
  • Cities: Skylines
  • Prison Architect
  • Europa Universalis IV: El Dorado
  • Shadowrun Returns
  • Crusader Kings II: Way of Life
  • Europa Universalis IV: Common Sense
  • Crusader Kings II: Horse Lords
  • Europa Universalis 4: Emperor
  • Crusader Kings II: Conclave
  • Europa Universalis IV: Wealth of Nations
  • Crusader Kings II: Rajas of India
I hope the permanent ban won't be issued easily or as the next step after first temp ban. I don't want the forums to mellow down too much because no one dares to day anything. If that happens, people might just start to make "fake accounts" and troll even more, just because that is the only way to comment and ban means nothing on a fake account. Well, they might keep a more "legit fake account" when making a 100% surely not a bannable post, but when criticising, using a disposable account and being overly toxic compared to what they normally would post.

EDIT: Hope I wasn't toxic.
 
  • 1Like
Reactions:

Devanor

Professional casual gamer
51 Badges
Jun 24, 2017
1.737
195
  • Prison Architect
  • Age of Wonders III
  • Cities: Skylines - Green Cities
  • Europa Universalis IV: Cradle of Civilization
  • Stellaris: Humanoids Species Pack
  • Stellaris: Apocalypse
  • Europa Universalis IV: Rule Britannia
  • Cities: Skylines - Parklife
  • Stellaris: Distant Stars
  • Europa Universalis IV: Dharma
  • Stellaris: Megacorp
  • Europa Universalis IV: Golden Century
  • Imperator: Rome
  • Surviving Mars
  • Surviving Mars: First Colony Edition
  • Stellaris: Ancient Relics
  • Age of Wonders: Planetfall
  • Age of Wonders: Planetfall Deluxe edition
  • Age of Wonders: Planetfall Sign Up
  • Stellaris: Lithoids
  • Age of Wonders: Planetfall - Revelations
  • Stellaris: Federations
  • Crusader Kings III
  • Stellaris: Necroids
  • Stellaris: Nemesis
  • Europa Universalis IV: El Dorado
  • Crusader Kings II
  • Europa Universalis IV
  • Cities: Skylines
  • Europa Universalis IV: Common Sense
  • Europa Universalis IV: Cossacks
  • Europa Universalis IV: Mare Nostrum
  • Stellaris
  • Stellaris: Digital Anniversary Edition
  • Stellaris: Leviathans Story Pack
  • Stellaris - Path to Destruction bundle
  • Europa Universalis IV: Rights of Man
  • Europa Universalis IV: Mandate of Heaven
  • Stellaris: Synthetic Dawn
  • Europa Universalis IV: Third Rome
  • Europa Universalis IV: Art of War
  • Europa Universalis IV: Conquest of Paradise
  • Europa Universalis IV: Wealth of Nations
  • Europa Universalis IV: Call to arms event
  • Impire
  • Magicka
  • Majesty 2
  • Europa Universalis IV: Res Publica
  • Sword of the Stars
  • A Game of Dwarves
  • 1
Reactions:

TinyWiking

Team Lead - Customer Support
Administrator
Super Moderator
Moderator
Demi Moderator
85 Badges
Jul 1, 2015
3.304
3.444
  • 500k Club
  • Cities: Skylines
  • Crusader Kings II: Limited Collectors Edition
  • Stellaris: Digital Anniversary Edition
  • Imperator: Rome Deluxe Edition
  • Steel Division: Normand 44 Sign-up
  • Tyranny - Tales from the Tiers
  • Haemimont Games Staff
  • Stellaris: Apocalypse
  • Surviving Mars: Digital Deluxe Edition
  • BATTLETECH - Digital Deluxe Edition
  • Cities: Skylines - Parklife Pre-Order
  • Cities: Skylines - Parklife
  • Hearts of Iron IV: Expansion Pass
  • BATTLETECH: Flashpoint
  • Steel Division: Normandy 44
  • Imperator: Rome
  • Prison Architect
  • Surviving Mars: First Colony Edition
  • Imperator: Rome Sign Up
  • Age of Wonders: Planetfall
  • Age of Wonders: Planetfall Deluxe edition
  • Age of Wonders: Planetfall Premium edition
  • Age of Wonders: Planetfall Sign Up
  • BATTLETECH: Heavy Metal
  • Crusader Kings II: Horse Lords
  • Europa Universalis III Complete
  • Europa Universalis III Complete
  • Warlock: Master of the Arcane
  • 200k Club
  • Europa Universalis III: Collection
  • Magicka: Wizard Wars Founder Wizard
  • Victoria 2 A House Divided Beta
  • Crusader Kings II: Way of Life
  • Humble Paradox Bundle
  • Magicka 2
  • PDXCON 2017 Gold Ticket holder
  • Stellaris: Galaxy Edition
  • Stellaris: Galaxy Edition
  • Stellaris: Galaxy Edition
  • Hearts of Iron IV Sign-up
  • Stellaris Sign-up
  • IPO Investor
  • Eugen Systems Staff
  • Europa Universalis IV
  • Steel Division: Normandy 44 Deluxe Edition
I hope the permanent ban won't be issued easily or as the next step after first temp ban. I don't want the forums to mellow down too much because no one dares to day anything. If that happens, people might just start to make "fake accounts" and troll even more, just because that is the only way to comment and ban means nothing on a fake account. Well, they might keep a more "legit fake account" when making a 100% surely not a bannable post, but when criticising, using a disposable account and being overly toxic compared to what they normally would post.
EDIT: Hope I wasn't toxic.
This was not toxic, you voiced a valid concern ;). This is also why only I and Castellon will be dealing with these reports to begin with as we are both the most senior forum staff and feel that we should shoulder this responsibility. The permanent ban will actually take effect immediately if someone is reported for toxicity after already being struck for it once. This is also why only me and Castellon will do the infractions, we want to make sure mistakes and "harsh" toxicity strikes are avoided.

Whos dat?:eek:
That's me. Nice to meet you ;). I'm the forum manager :D.
 
  • 2Like
  • 1
Reactions:

Es57

Lt. General
55 Badges
Dec 6, 2010
1.335
2.011
  • Crusader Kings II
  • Stellaris: Synthetic Dawn
  • Stellaris - Path to Destruction bundle
  • Crusader Kings II: Reapers Due
  • Stellaris
  • Europa Universalis IV: Mare Nostrum
  • Europa Universalis IV: Cossacks
  • Cities: Skylines - After Dark
  • Europa Universalis IV: Pre-order
  • Victoria 2: A House Divided
  • Sengoku
  • Rome Gold
  • Europa Universalis IV: Res Publica
  • Europa Universalis IV: Wealth of Nations
  • Europa Universalis IV: Art of War
  • Crusader Kings II: The Old Gods
  • Crusader Kings II: Rajas of India
  • Crusader Kings II: Legacy of Rome
  • Crusader Kings II: The Republic
  • Crusader Kings II: Sons of Abraham
  • Crusader Kings II: Charlemagne
  • Cities in Motion 2
  • Crusader Kings II: Sword of Islam
  • Darkest Hour
  • Europa Universalis III: Chronicles
  • Europa Universalis IV: Conquest of Paradise
  • Stellaris: Humanoids Species Pack
  • Crusader Kings II: Jade Dragon
  • Stellaris: Apocalypse
  • Crusader Kings II: Monks and Mystics
  • Stellaris: Leviathans Story Pack
  • Stellaris: Digital Anniversary Edition
  • Europa Universalis IV: Rights of Man
  • Crusader Kings II: Holy Fury
  • Hearts of Iron IV: Cadet
  • Imperator: Rome Deluxe Edition
  • Prison Architect
  • Stellaris: Galaxy Edition
  • Crusader Kings III
  • Crusader Kings II: Conclave
  • Crusader Kings II: Horse Lords
  • Europa Universalis IV: Common Sense
  • Pillars of Eternity
  • Crusader Kings II: Way of Life
  • Europa Universalis IV: El Dorado
  • Crusader Kings II: Holy Knight (pre-order)
  • Island Bound
  • 500k Club
  • Victoria 2
  • Europa Universalis IV
While I think that an instant permanent ban is not a bad idea in itself, I hope that there will at least be a way for the offender to explain himself about its conduct and why his post could be not seen as toxic from his own point of view, and possibly reverse the moderator's decision.

I may be overthinking that to the point of exaggeration, but if there is to be an infraction that can affect user accounts in such a severe way, a basic due process and proper defense rights should be allowed.

Else I fear, as some have expressed above, that an excessive wave of self-restraint could lead to the disappearance of any critics on these forums...
 

Topias

Major
64 Badges
Sep 30, 2015
517
624
There are a few more subjective and slippery words in these new rules or at least in how they've been described here than I'm happy with. Rules that are too open to the personal interpretation of individual moderators risk leading into rulings that erode the good will and trust of the userbase. Creating an atmosphere where people don't know what they're allowed to say or where people are not allowed to say what needs to be said can easily drive much of the userbase away. A forum that all devs are happy to participate in isn't much good if the users no longer want to participate in it.

That's the worst case scenario, anyway. I hope the moderation will air on the side of caution and keep tone-policing to a minimum, addressing only the more overt personal attacks. If there is significant variation in what individual devs are willing to tolerate, perhaps some of them should consider limiting their interaction with the forums on their own behalf. Turning the forums into a hugbox should be the last thing you want to do. While I certainly don't think I have any trouble expressing myself in a polite way, I also can't provide all the criticisms that the userbase collectively can.
 

Devanor

Professional casual gamer
51 Badges
Jun 24, 2017
1.737
195
  • Prison Architect
  • Age of Wonders III
  • Cities: Skylines - Green Cities
  • Europa Universalis IV: Cradle of Civilization
  • Stellaris: Humanoids Species Pack
  • Stellaris: Apocalypse
  • Europa Universalis IV: Rule Britannia
  • Cities: Skylines - Parklife
  • Stellaris: Distant Stars
  • Europa Universalis IV: Dharma
  • Stellaris: Megacorp
  • Europa Universalis IV: Golden Century
  • Imperator: Rome
  • Surviving Mars
  • Surviving Mars: First Colony Edition
  • Stellaris: Ancient Relics
  • Age of Wonders: Planetfall
  • Age of Wonders: Planetfall Deluxe edition
  • Age of Wonders: Planetfall Sign Up
  • Stellaris: Lithoids
  • Age of Wonders: Planetfall - Revelations
  • Stellaris: Federations
  • Crusader Kings III
  • Stellaris: Necroids
  • Stellaris: Nemesis
  • Europa Universalis IV: El Dorado
  • Crusader Kings II
  • Europa Universalis IV
  • Cities: Skylines
  • Europa Universalis IV: Common Sense
  • Europa Universalis IV: Cossacks
  • Europa Universalis IV: Mare Nostrum
  • Stellaris
  • Stellaris: Digital Anniversary Edition
  • Stellaris: Leviathans Story Pack
  • Stellaris - Path to Destruction bundle
  • Europa Universalis IV: Rights of Man
  • Europa Universalis IV: Mandate of Heaven
  • Stellaris: Synthetic Dawn
  • Europa Universalis IV: Third Rome
  • Europa Universalis IV: Art of War
  • Europa Universalis IV: Conquest of Paradise
  • Europa Universalis IV: Wealth of Nations
  • Europa Universalis IV: Call to arms event
  • Impire
  • Magicka
  • Majesty 2
  • Europa Universalis IV: Res Publica
  • Sword of the Stars
  • A Game of Dwarves
Else I fear, as some have expressed above, that an excessive wave of self-restraint could lead to the disappearance of any critics on these forums...

While I understand your concern, I think it's unfounded. Temp- and permanent bans will only be issued if it's deserved. People have opinions, often conflicting, but as long as that doesn't erupt into a post full of hate, insults and threats there won't be any serious repercussions. At most a mod will close the thread before it goes out of control.
 

Jamor

PDS Producer
28 Badges
Mar 7, 2017
656
2.679
  • Crusader Kings II: Charlemagne
  • Stellaris: Galaxy Edition
  • Europa Universalis IV: Res Publica
  • Europa Universalis IV: Call to arms event
  • Europa Universalis IV: Wealth of Nations
  • Europa Universalis IV: Conquest of Paradise
  • Crusader Kings II
  • Crusader Kings II: Sword of Islam
  • Crusader Kings II: Sunset Invasion
  • Crusader Kings II: Sons of Abraham
  • Crusader Kings II: The Republic
  • Crusader Kings II: Rajas of India
  • Crusader Kings II: The Old Gods
  • Crusader Kings II: Legacy of Rome
  • Shadowrun: Dragonfall
  • Shadowrun Returns
  • Stellaris: Humanoids Species Pack
  • Stellaris: Synthetic Dawn
  • Stellaris - Path to Destruction bundle
  • Shadowrun: Hong Kong
  • Stellaris: Leviathans Story Pack
  • Stellaris Sign-up
  • Stellaris: Galaxy Edition
  • Stellaris: Galaxy Edition
  • Stellaris
  • Pillars of Eternity
  • Crusader Kings II: Way of Life
  • Europa Universalis IV
I browsed the forums and found your post only in this particular section. I take it Stellaris devs called for it and/or are considered the softest target? :)

We did not. We just got picked to prototype the process because our forum is so active.
 

LeSingeAffame

Loyal ally to Durcorach the Black Drake
73 Badges
Sep 16, 2012
3.590
2.277
  • Crusader Kings II
  • Europa Universalis IV
  • Victoria 3 Sign Up
  • Europa Universalis 4: Emperor
  • Crusader Kings III
  • Crusader Kings II: Sword of Islam
  • Crusader Kings II: Sunset Invasion
  • Crusader Kings II: The Republic
  • Crusader Kings II: Legacy of Rome
  • Crusader Kings II: The Old Gods
  • Crusader Kings II: Sons of Abraham
  • Crusader Kings II: Horse Lords
  • Crusader Kings II: Rajas of India
  • Crusader Kings II: Conclave
  • Crusader Kings II: Charlemagne
  • Crusader Kings II: Way of Life
  • Crusader Kings II: Reapers Due
  • Crusader Kings II: Jade Dragon
  • Crusader Kings II: Monks and Mystics
  • Crusader Kings II: Holy Fury
  • Stellaris
  • Stellaris: Galaxy Edition
  • Stellaris: Galaxy Edition
  • Stellaris: Synthetic Dawn
  • Stellaris: Leviathans Story Pack
  • Stellaris - Path to Destruction bundle
  • Stellaris: Digital Anniversary Edition
  • Stellaris: Distant Stars
  • Stellaris: Humanoids Species Pack
  • Stellaris: Apocalypse
  • Stellaris: Megacorp
  • Hearts of Iron IV: Expansion Pass
  • Imperator: Rome
  • Imperator: Rome Deluxe Edition
  • Imperator: Rome Sign Up
  • Imperator: Rome - Magna Graecia
I browsed the forums and found your post only in this particular section. I take it Stellaris devs called for it and/or are considered the softest target? :)
The last example I remember is "Well the devs don't know how to make a game anyway, so don't bother stating your opinion", or something like that.
The stuff which is the most susceptible to make the playerbase angry is unexpected gameplay changes (take a look at the FTL changes, which are considered as the greatest insult in the world for some people), which are brought by devs. Other members of the team (artists for example) are most of the time "safe" since they won't bring such gamechanging elements
 

Johuotar

Costa Potentean Ultranationalist
75 Badges
Jun 12, 2012
397
54
  • Stellaris: Leviathans Story Pack
  • Victoria 2: A House Divided
  • Darkest Hour
  • Hearts of Iron III
  • Crusader Kings II
  • Stellaris: Apocalypse
  • Crusader Kings III
  • Hearts of Iron IV: Together for Victory
  • Crusader Kings II: Monks and Mystics
  • Europa Universalis IV: Mandate of Heaven
  • Steel Division: Normand 44 Sign-up
  • Hearts of Iron IV: Death or Dishonor
  • Stellaris: Synthetic Dawn
  • Age of Wonders III
  • Europa Universalis IV: Cradle of Civilization
  • Hearts of Iron IV: Expansion Pass
  • Europa Universalis IV: Rule Britannia
  • Europa Universalis IV: Dharma
  • Shadowrun Returns
  • Shadowrun: Hong Kong
  • Crusader Kings II: Holy Fury
  • Imperator: Rome
  • Prison Architect
  • Imperator: Rome Sign Up
  • Hearts of Iron IV: La Resistance
  • Humble Paradox Bundle
  • Europa Universalis IV
  • Europa Universalis III Complete
  • Europa Universalis III Complete
  • Teleglitch: Die More Edition
  • Victoria 2
  • War of the Roses
  • Europa Universalis IV: El Dorado
  • Magicka: Wizard Wars Founder Wizard
  • Crusader Kings II: Way of Life
  • Tyranny: Archon Edition
  • Crusader Kings II: Horse Lords
  • Europa Universalis IV: Cossacks
  • Crusader Kings II: Conclave
  • Stellaris
  • Hearts of Iron IV Sign-up
  • Stellaris Sign-up
  • Hearts of Iron IV: Cadet
  • Crusader Kings II: Reapers Due
  • Europa Universalis IV: Rights of Man
Will the forum user agreement rules be updated to include this?

Another thing too. Currently the forum rules seem to be a bit scattered with there being also rules of conduct in addition to the user agreement and subforum specific rules(Hoi forums). I'd like to see all the rules in one place or them to have links to the other rules.
 
Last edited:

Army Pea

First Lieutenant
25 Badges
Nov 6, 2016
238
38
  • Cities: Skylines - Parklife Pre-Order
  • Stellaris: Federations
  • Stellaris: Lithoids
  • Age of Wonders: Planetfall Sign Up
  • Stellaris: Ancient Relics
  • Imperator: Rome Sign Up
  • Prison Architect
  • Stellaris: Megacorp
  • Surviving Mars: First Colony Edition
  • Shadowrun: Dragonfall
  • Shadowrun Returns
  • Stellaris: Distant Stars
  • Cities: Skylines - Parklife
  • Stellaris: Apocalypse
  • Stellaris: Humanoids Species Pack
  • Age of Wonders III
  • Surviving Mars
  • Stellaris: Digital Anniversary Edition
  • Tyranny: Archon Edition
  • Stellaris: Galaxy Edition
  • Stellaris: Galaxy Edition
  • Stellaris
  • Pillars of Eternity
  • Cities: Skylines
  • Crusader Kings II
Passion has wild swings from excitement to anger.

I hope a simple warning can keep the discussion from going off the rails during heated debate.

Overall, I think this is a great idea
 

TinyWiking

Team Lead - Customer Support
Administrator
Super Moderator
Moderator
Demi Moderator
85 Badges
Jul 1, 2015
3.304
3.444
  • 500k Club
  • Cities: Skylines
  • Crusader Kings II: Limited Collectors Edition
  • Stellaris: Digital Anniversary Edition
  • Imperator: Rome Deluxe Edition
  • Steel Division: Normand 44 Sign-up
  • Tyranny - Tales from the Tiers
  • Haemimont Games Staff
  • Stellaris: Apocalypse
  • Surviving Mars: Digital Deluxe Edition
  • BATTLETECH - Digital Deluxe Edition
  • Cities: Skylines - Parklife Pre-Order
  • Cities: Skylines - Parklife
  • Hearts of Iron IV: Expansion Pass
  • BATTLETECH: Flashpoint
  • Steel Division: Normandy 44
  • Imperator: Rome
  • Prison Architect
  • Surviving Mars: First Colony Edition
  • Imperator: Rome Sign Up
  • Age of Wonders: Planetfall
  • Age of Wonders: Planetfall Deluxe edition
  • Age of Wonders: Planetfall Premium edition
  • Age of Wonders: Planetfall Sign Up
  • BATTLETECH: Heavy Metal
  • Crusader Kings II: Horse Lords
  • Europa Universalis III Complete
  • Europa Universalis III Complete
  • Warlock: Master of the Arcane
  • 200k Club
  • Europa Universalis III: Collection
  • Magicka: Wizard Wars Founder Wizard
  • Victoria 2 A House Divided Beta
  • Crusader Kings II: Way of Life
  • Humble Paradox Bundle
  • Magicka 2
  • PDXCON 2017 Gold Ticket holder
  • Stellaris: Galaxy Edition
  • Stellaris: Galaxy Edition
  • Stellaris: Galaxy Edition
  • Hearts of Iron IV Sign-up
  • Stellaris Sign-up
  • IPO Investor
  • Eugen Systems Staff
  • Europa Universalis IV
  • Steel Division: Normandy 44 Deluxe Edition
I'd also like to point out that we are not the first company to apply this policy to their forum. Blizzard, Wargaming, Trove etc all have toxicity rules in place to minimize the levels on their forums.

- Will people get a chance to explain their behavior?
No. If you make a post that is classed as toxicity the infractions are permanent. Explaining your actions in a way that makes more sense and is acceptable after someone slaps you for it means that you could have phrased your post differently to begin with. In other words, you should have done that from the start.

- Will you update the forum agreement?
Yes, though it will take a little time. I'm also considering expanding them to make them clearer (though compared to for example Steams ToS they are much clearer ;)!).

- Will you go on a crazy "ban everyone that disagrees with the devs!" spree? (This wasn't asked but I figured I'd be preemptive :p)
No. Toxicity is a small problem, very very few forumites fall into this category. If your post is a complaint that also includes suggestions on how it can be fixed, why you don't like it, what you'd like instead etc you are in the clear. We encourage our fans to share their views (positive or negative) as long as it's done in a civilized, polite and structured way. Posts like that will also make it easier for us to (possibly) change stuff if we feel you've got a valid point and it's something we've overlooked.

Thank you all for your questions and feedback, I'm following the thread and will answer as best I can.
 
  • 4
  • 2Like
  • 2
  • 1
Reactions:

CrowScape

Colonel
6 Badges
May 21, 2016
1.099
282
  • Stellaris
  • Stellaris: Leviathans Story Pack
  • Stellaris - Path to Destruction bundle
  • Stellaris: Synthetic Dawn
  • Age of Wonders III
  • Stellaris: Distant Stars
- Will people get a chance to explain their behavior?
No. If you make a post that is classed as toxicity the infractions are permanent. Explaining your actions in a way that makes more sense and is acceptable after someone slaps you for it means that you could have phrased your post differently to begin with. In other words, you should have done that from the start.
You can always phrase your posts differently. Communication is a two-way process, but this segment right here pretends that it's one-sided.
 
  • 2Like
Reactions:
Status
Not open for further replies.