Random Universal Crashes

[Lemont Elwood]

This is a problem that I have had for years and made many a thread about before, though I never found a satisfactory answer (when people could be bothered to respond at all). The problem hasn't been enough to make me give up playing Paradox games, but it is a massive flaw, and I haven't found any information on the Internet applicable to my situation.

EVERY Paradox Interactive game that I own (CK2, EU4, V2) has random crashes. I say random because they are; on some days I could run a game for an hour and use my computer as a heater and it'll work, while other times it gives out in the first minute. They don't (with the exception of EU4, which likes to crash at the start of the month) seem to follow any pattern in regards to what triggers them. It happens regardless of if I use mods and regardless of if they are Steam or Amazon (in the case of V2). Reinstalling has done nothing to help any of the games.

I have confirmed that my Toshiba Satellite L755 laptop meets at least minimum requirements for every game. It runs Tropico 4, which is far more spec-intensive, without any flaws. Also, I use Windows 7 as my operating system.

The crashes are almost always to the desktop and say "[insert program name] has stopped working".

 

[AndrewT]

These crashes may or may not be connected to each other; each of those games has individual problems that might trigger a crash. The fact the error message is the same doesn't mean they have the same cause, as that is a generic Windows error dialog.

What you can do is look into the Windows Event Viewer after a crash from each of those 3 games and see if the messages there are related.

Please post a dxdiag.txt (you can delete everything after the end of the "Sound devices" section for brevity) and your Documents/CK2/settings.txt. From your Documents/Paradox/CK2/logs/ directory, post system.log . Open setup.log in notepad and search for 'checksum', post that line only here too please.

Please report the temperatures of your CPU and video (GPU)
1/ before starting the game up and
2/ after say 20 minutes' play. If your PC's vendor has given you no way of reading temperatures, install


GPU-Z http://www.techpowerup.com/gpuz/
and

CPU-Z http://www.cpuid.com/softwares/cpu-z.html


or
SPEEDFAN http://www.almico.com/speedfan.php

 

[Lemont Elwood]

Okay, sorry for the long delay, but I've started playing EU4 again (I know this is the CK2 forum, but it's the same problem across all games), and I finally (I'm not very good with technology) figured out how to navigate the Event Viewer. In that little box it said:

Faulting application name: eu4.exe, version: 1.0.0.0, time stamp: 0x53da0714
Faulting module name: eu4.exe, version: 1.0.0.0, time stamp: 0x53da0714
Exception code: 0xc0000094
Fault offset: 0x0047ce1b
Faulting process id: 0x136c
Faulting application start time: 0x01cfe9b8a7b2d116
Faulting application path: C:\Program Files (x86)\Steam\steamapps\common\Europa Universalis IV\eu4.exe
Faulting module path: C:\Program Files (x86)\Steam\steamapps\common\Europa Universalis IV\eu4.exe
Report Id: 07328b60-55ad-11e4-b7f2-e89a8f87cb28
The Event ID was "1000" and it occurred both times my game crashed (within minutes of each other).

EDIT: Okay, I'm trying to get that info you requested. When my computer is "resting" (or at least, when I'm using it for nothing more strenuous than Internet) it waivers between 50 and 55 Celsius for both the GPU and CPU. After 10 minutes, it's in the high 60s range. It doesn't even really change at 70 degrees. SpeedFan shows a fire symbol around that time, but my personal understanding is that it's not until the 80s, 90s range that heat gets to be a problem. Certainly shouldn't be crashing my games, right? I think it may be due to that pathway, but of course I'd need a professional opinion

 

[AndrewT]

CK2 gets those same temps?

Same exception code?

And if I can get those info files I asked for please.